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Diehl Mitsubishi - Service Center

Massillon, OH

4.4
93 Reviews

93 Reviews of Diehl Mitsubishi - Service Center

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June 06, 2024

They were ready as soon as I got there and it didn’t take long until they were done! I had forgotten to ask if they could check a flap that was loose before they took it back. When it came out I mentioned i More

by s22jm22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Anderson
June 06, 2024

Very friendly and service was excellent. They kept me updated on progress of my service. More

by cindychapman55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max
June 04, 2024

Overpriced for parts and labor. I fixed back two window switches myself and I only paid 16.00 dollars for the switches and it only took me 30 min to replace them. You quoted me th More

by usmcretiredjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Gehring
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

Got my car in and out quickly and kept me updated on progress. Friendly staff. Nice waiting area. More

by cmyers3843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

Got me in on time. Waiting area clean and good coffee. Kept me up to date on progress. All good😃 More

by ATREVS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t deal with sales dept.
June 03, 2024

The customer service is great. I was able to get my appointment in a timely manner. I only waited about a hour for an oil change and tire rotation. Great job! More

by Terri.l.golden2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Chris handled my problem very well & professional. The inspection was done in a timely manor and he explained everything that was done. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

This is a fantastic dealership. My service advisor is incredible and very knowledgeable. Fast service and very friendly. More

by RYNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

Quick efficient service. The online system made it easy to schedule. The service rep gave me all the information needed and was very nice. More

by angelalukow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Anderson
May 28, 2024

Chris Wright handled our service. He was very nice, professional and made sure everything was taken care of. Great job! More

by MIKEDEMONTE94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wright
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