Our car's engine blew up (a known and fully warranted Kia - BN
Our car's engine blew up (a known and fully warranted Kia issue) while on vacation, over 600 miles from home. The area dealer said it could take 4-6 months for a replacement to be installed. After 2 long months, we learned how Chris, the Service Advisor at Kings Kia, helped another family in the same situation. Within 18 days, Chris was able to put the wheels in motion (no pun intended, but I'll take it), an engine was ordered, installed, and the car shipped to Kings Kia, where we picked it up. We are forever grateful for Chris' amazing principles, professional conduct, and extraordinary customer care. He went above and beyond. Thank you, Chris and Kings Kia!
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