97 Ohio GMC Service Centers
Mike was very nice. - MzDreadz
Mike was very nice. They saw me asap. My car looks great. I really liked the fact that my rental car was brought to me.
They are very professional and personable. - dsh122
They are very professional and personable.They did outstanding repairs on my truck Came back looking perfect..Keep you well informed as to the progress as they go. Would recommend them to anyone needing collision repairs
They are helpful they got the truck issues fixed and - BUTCHR8
They are helpful they got the truck issues fixed and helped with a vehicle to use when they had my truck.
Top Reviewed Service Specialists At This Dealership
Service Advisor
Service Manager
They keep you updated in person or by text, on progress - gmbear43
They keep you updated in person or by text, on progress of maintenance. No pressure for other work. Very courteous. They are timely for appointments. And get work done usually in time they estimate.
Detail
Senior Service Consultant
Equity Manager
Service manager did an excellent job on letting me know - millerlj
Service manager did an excellent job on letting me know what was going on with my vehicle, Jeremiah Ramage was extremely helpful with my billing, & also the parts manager was extremely helpful with the billing. Daniel Gehring the tech did a very professional job on & also left my vehicle in clean condition.
Parts Manager
Automotive Technician
Great service when I drive in and great quality work when - paulgrant
Great service when I drive in and great quality work when I’m driving out
The people were very friendly and helpful. - DAP71859
The people were very friendly and helpful. The place was very clean. I was satisfied.
Lower some repair costs to much money to replace a key or - helmutg55
Lower some repair costs to much money to replace a key or just charge half the price get 2 keys
They did a great job and were efficient. - scaravellil
They did a great job and were efficient. Did best to try to accommodate my needs
Great place for sales and service. - doc24crew1995
Great place for sales and service. The staff is top shelf. I highly recommend the Arbogast group.
Service BDC
I've received requests for a review of my service... - georeinhart
I've received requests for a review of my service experience on my cell phone but it only allows Facebook or Google reviews. I don't have accounts at either one and don't want them, but I love Bob Ross Buick. I had both my cars in for service over the last two weeks and my experience was beyond expectations. Eric in service handled both and went way above and beyond. No one could ask for more!
On my 4th lease, very happy with Dealership, Salesmen are - hcivic123
On my 4th lease, very happy with Dealership, Salesmen are very knowledgeable with vehicles and customer needs. Very friendly staff and excellent service department
Advisor
Everyone is very friendly. - wileyk59
Everyone is very friendly. They do a good job. Wait time was not to bad this time.
Great service - aultkay
I have been going to this dealership for over two years. I have only praise for everyone who works there from the service department, sales representatives and all other employees. Thank you for taking good care of my new vehicle. so happy to find this type of business where they put the customer first.
This group has the BEST customer service I’ve ever - Vbreece
This group has the BEST customer service I’ve ever experienced. The employees are extremely courteous and professional and the dealership is so clean!! I bought my car there and only have it serviced there. I’m always impressed each time I go there for service.
Service was very good, Frank is the best they did a great - steveskolnicki
Service was very good, Frank is the best they did a great job truck looks like new again
I have purchased at least 4 cars and am always pleased - dontrask
I have purchased at least 4 cars and am always pleased with the results. Everyone there is friendly and competent.
Joe Secord worked with Assurant warranty company to get - krowhaven
Joe Secord worked with Assurant warranty company to get the repair covered. I will return for service again
I have used Chesrown for all the service on my vehicle - cotter16
I have used Chesrown for all the service on my vehicle and am extremely satisfied. I do stop in to schedule since i do not like the on line process. I do plan to continue to use the dealership for my service needs.
They are quick to right any wrongs that happen no matter - Donttryme233
They are quick to right any wrongs that happen no matter if they are at fault or not, I told them my issue they even looked it over twice to verify they diagnosed it correctly, and quickly fixed it, thank you so much
Everyone so nice and efficient. - lilli2861
Everyone so nice and efficient. Explain things to you and return you car super clean
Best place in the world for an oil change! - Brennabrewer2
Best place in the world for an oil change! The staff is kind, knowledgeable and decent rates! 10/10!
Always very friendly and courteous when I have had my oil - bethwells50
Always very friendly and courteous when I have had my oil change. I also have an ASE Inspection completed as well. Brad always makes sure to explain any issues or replacements that I may need in the future.
They took care of of my vehicle with out any issues and - Brian
They took care of of my vehicle with out any issues and kept me informed about anything that needed to be done.
As always excellent service provided by the service - Customer
As always excellent service provided by the service staff. No complaints at all with the dealer
I was treated poorly by the new sales department. - sq1
I was treated poorly by the new sales department. I have been a loyal customer for thr past 9 years and my wife's family for the past 30 years. I placed an order for a new truck 6 weeks ago (for business) and had explained the urgency of this purchase to two of the three salesman I dealt with. Not one of the sales men communicated any updates the entire 6 weeks. When this dealership belonged to Axelrod, we were treated as if our hard earned money spent at this dealership mattered. Check engine light has come 3 separate times after 3 separate dealership visits, when I was told the issue was resolved and charged $550.00 for the parts and labor. I have no faith left in this dealership.
Very pleasant experience. - Wentling Review19
Very pleasant experience. Michael took great care of our truck & helped me to understand better how to get the information that was eluding me with the steering wheel buttons. I am glad he took the time to explain how to operate the above mentioned information.