165 Ohio Ford Service Centers
Mike was very nice. - MzDreadz
Mike was very nice. They saw me asap. My car looks great. I really liked the fact that my rental car was brought to me.
Why do I have to write at least fifteen words to complete - hward10
Why do I have to write at least fifteen words to complete this survey and not just rate the serivice
Holly is amazing! - SarahG
Holly is amazing! She was very helpful and all around a very caring person, she made the process very easy, and answered all of my questions and then some!
Good service at Klaben Ford. - bnelson73
Good service at Klaben Ford. I always take my truck here for service. Kim W. always takes great care if me.
Top Reviewed Service Specialists At This Dealership
Service Advisor
Very efficient and timely. - hubermartha2 car
Very efficient and timely. Kaitlyn was very helpful and made sure that if there were any concerns or questions she addressed them
Quickest Oil change Ever Went in on a Tuesday morning - RICHARD_E_LEE
Quickest Oil change Ever Went in on a Tuesday morning without an appointment and was treated great. Check in was quick... I had a cup of coffee was getting myself settled for a long wait when I was told my car was finished...
Asst. Service Manager
Jason was incredible. - Wil
Jason was incredible. Fixed my problem that Ford pass created in about 20 minutes. The other lady that helped me was also very patient and such a help. Very good service
Awesome experience. - MIKEJENADAM
Awesome experience. Great staff with a friendly atmosphere. They make automotive maintenance worry free. Keep up the good work.
Collision Center Customer Support
PARTS MANAGER
SERVICE MANAGER
They are very professional and personable. - dsh122
They are very professional and personable.They did outstanding repairs on my truck Came back looking perfect..Keep you well informed as to the progress as they go. Would recommend them to anyone needing collision repairs
Reliable dealership. - Jill
Reliable dealership. Trustworthy. Have purchased all of our vehicles from Guess Motors. Nice employees there.
Service Manager
Braden and Josh were amazingly helpful, polite and - Margaret
Braden and Josh were amazingly helpful, polite and willing to take as much time as possible with me. It is nice to see young men working very hard in their jobs.
Customer Relations
Ford Service Advisor
I’ve always had stellar experiences with the service - Chuck
I’ve always had stellar experiences with the service department and especially with Travis as a Service Rep. No one better.
Friendly and efficient service. - Bob f
Friendly and efficient service. I was very pleased. I am planning to return regularly for all my service needs.
The service team at busam ford in Wilmington oh just - david.bussell19
The service team at busam ford in Wilmington oh just outside the fair grounds did a great job!!
Was a good experience, everything was handled - Jpjamac
Was a good experience, everything was handled professionally, young lady at the front desk very courteous and right on the mark as far as letting me know what was going on. Would I go there again, yes !
They did an awesome job on my car and I will come back - lowandamcmillian
They did an awesome job on my car and I will come back and give the service again
Pallotta mobile service took care of my flat tire. - Bfoster155
Pallotta mobile service took care of my flat tire. Alex the technician was speedy and took my tire off in my driveway and then brought back a new tire and installed it. Pallotta staff is very responsive to the customers needs. This is an excellent dealership!
They did amazing and only took a couple of days! - kennedysamuel617
They did amazing and only took a couple of days! Justin, curt, and dough always keep me updated and will always come back!
Service Scheduler
The service is always good, the representatives are - donnaddante
The service is always good, the representatives are professional and answer questions completely and understandably. The waiting area is clean.
From the beginning when I asked the tow company to drop - britbrat45416
From the beginning when I asked the tow company to drop off my car without even contacting the first, Beau Townsend collision center gave me great customer service,
I took my Ford F-150 in for a recall evaluation. - Fool2think
I took my Ford F-150 in for a recall evaluation. I was greeted with friendly service. My vehicle was evaluated and recall repair was done in no time at all! The staff were courteous, and professional. We have been buying our vehicles from Dick Masheter Ford for over 30 years! I highly recommend Dick Masheter Ford for sales and service.
I purchased a used Bronco Sport with a CPO from Liberty - mmfiese
I purchased a used Bronco Sport with a CPO from Liberty Ford Brunswick. The vehicle started showing some warning lights 2 months later. They made it right and gave me a loaner while addressing they problems. Great communications
Great service. - Steve
Great service. Got my replacement key and fob and new assigned door code works now. Will get work done here again if needed.
Everybody very friendly and helpful. - RJONDO
Everybody very friendly and helpful. Service department was thorough and did great work and keeps you informed on your progress
Worked with Dalton and Justin and they got my vehicle - Corbon m
Worked with Dalton and Justin and they got my vehicle done quickly and both were very professional!
Parts Advisor
We have been customers for many years. - Owl 1038
We have been customers for many years. Have encountered many great people that work there. Very helpful friendly and they are there to help in many ways. Now we live in Plain City and still drive to Ricart Ford for service and even new purchases of cars and trucks
Ford Service Drive Manager
This dealership is my go too. - fordman114
This dealership is my go too. I have bought several vehicles from them and was always a painless experience. Always treated like I was family. I have also used them to service my vehicles under warranty and maintenance. Great place
Logan was great ! - Carmine.carder
Logan was great ! From the time I walked into Service Department he was very polite and and seemed concerned about what was going on with my truck. That might not seem much to some but it felt like I mattered. All I can do is say good things about Kings Ford and now I can about their Service Department. Thanks Logan.
Customer Service Advisor
Truly excellent mechanical work and customer service. - Mazdagirl
Truly excellent mechanical work and customer service. Bottom line they got my car running again, and were honest and reasonably priced. This repair shop is a good combination of corporate (they have the software for larger repairs, and a driver to pick up customers), and local family courtesy.
Great guy to work with! Very up front about everything.... - Wade
Great guy to work with! Very up front about everything. One of the easiest experiences purchasing a vehicle that I have had. Overall good experience! Thanks