104 Ohio Buick Service Centers

Estimator was courteous and met me as soon as I arrived - burgesswilliam

Estimator was courteous and met me as soon as I arrived at their location. Process was explained on how they would handle the Ins claim and have the rental car at their place when I drop the car off. Car was done in a week and updates were made in a timely basis as the car was being repaired. Repair work was flawless and there no signs that the car was even repaired.

Excellent work. - jpc

Excellent work. The Employees were professional and very informative. Status of the repair kept me informed update on completion.

Service manager did an excellent job on letting me know - millerlj

Service manager did an excellent job on letting me know what was going on with my vehicle, Jeremiah Ramage was extremely helpful with my billing, & also the parts manager was extremely helpful with the billing. Daniel Gehring the tech did a very professional job on & also left my vehicle in clean condition.

Worked me in the next day when my check engine light came - HAIRYANDDEAREST

Worked me in the next day when my check engine light came on. Very helpful. Always nice to see Tommy Johnson again. We go way back with him (a 1990s Park Avenue).

Very helpful, easy to access and friendly. - dmesserschmidt

Very helpful, easy to access and friendly. Attentive to detail with excellent and timely customer service.

I was checked in on time, and was keep informed about the - Mz.Quetta26

I was checked in on time, and was keep informed about the progress of my car. The wait was a little longer then expected but the waiting area is comfortable and I was able to complete my work while I waited.

Excellent diagnostics to find source of a concerning - JackO

Excellent diagnostics to find source of a concerning intermittent knocking sound…bingo …car is 12 years old….replacement parts ordered and vehicle declared safe to drive till tie rods arrive from Memphis! Jack!

Hanna was friendly and efficient during the check-in - SHOMA723

Hanna was friendly and efficient during the check-in orocess. And Cyril assisted me with receiving parts ordered for me and for their proper installation in my vehicle.

Smiles, knowledge and confidence were expressed by each - Rajehughes85

Smiles, knowledge and confidence were expressed by each of the team members at Arbogast. I know I'm being treated fairly and respectfully by all the folks at the dealership.

I've received requests for a review of my service... - georeinhart

I've received requests for a review of my service experience on my cell phone but it only allows Facebook or Google reviews. I don't have accounts at either one and don't want them, but I love Bob Ross Buick. I had both my cars in for service over the last two weeks and my experience was beyond expectations. Eric in service handled both and went way above and beyond. No one could ask for more!

Never an issue the service writers ate friendly and - rnweimer

Never an issue the service writers ate friendly and first class , easy and close , would not go anywhere else

Great service - aultkay

I have been going to this dealership for over two years. I have only praise for everyone who works there from the service department, sales representatives and all other employees. Thank you for taking good care of my new vehicle. so happy to find this type of business where they put the customer first.

Ed Skovran was courteous and returned my calls promptly. - Renegade4268

Ed Skovran was courteous and returned my calls promptly. AutoNation was clean and professional. My car turned out great and have been completely satisfied.

Greg Smith helped me at my last visit at Spitzer. - linds

Greg Smith helped me at my last visit at Spitzer. He was very professional and explained everything to me that needed done. And they had my car done in good time since I have to wait.

Friendly staff, service department was quick. - Hrenkoc

Friendly staff, service department was quick. Answered any questions I had and appreciate service being open until 6:00pm.

Very reputable dealer, with personable and professional - TOMU

Very reputable dealer, with personable and professional staff. I am always taken care of in a timely manner and never disappointed with the service.

I love working with this dealership. - vmeecha

I love working with this dealership. They are always polite and professional. The service is spot-on!!!

Always very friendly and courteous when I have had my oil - bethwells50

Always very friendly and courteous when I have had my oil change. I also have an ASE Inspection completed as well. Brad always makes sure to explain any issues or replacements that I may need in the future.

I brought my car in for the deck light is not working - w.preslock

I brought my car in for the deck light is not working properly and they said that it is a engineering malfunction, but you know I’d like to use it and I still can’t get it to work properly so I think something needs to be done when I kick the bumper it open so that doesn’t make sense to me and Del does not come on. I need some help with this.

Purchased our vehicle in November 2020 and have been - linda8171

Purchased our vehicle in November 2020 and have been servicing it here ever since. Alway with professionalism and care of my vehicle and myself. Looking forward to many years working with them.

I was treated poorly by the new sales department. - sq1

I was treated poorly by the new sales department. I have been a loyal customer for thr past 9 years and my wife's family for the past 30 years. I placed an order for a new truck 6 weeks ago (for business) and had explained the urgency of this purchase to two of the three salesman I dealt with. Not one of the sales men communicated any updates the entire 6 weeks. When this dealership belonged to Axelrod, we were treated as if our hard earned money spent at this dealership mattered. Check engine light has come 3 separate times after 3 separate dealership visits, when I was told the issue was resolved and charged $550.00 for the parts and labor. I have no faith left in this dealership.

I have bought two cars from Tom Ahl and had my cars - pmikesell

I have bought two cars from Tom Ahl and had my cars serviced here for the past 20+ years. I have very consistently received high quality service and reasonable prices. They have addressed my concerns in a helpful, friendly manner. Highly recommend!

Had a funny noise on the road and they took me in and - stdubetz

Had a funny noise on the road and they took me in and addressed it immediately with no appointment.