103 Ohio Buick Service Centers

Mike was very nice. - MzDreadz

Mike was very nice. They saw me asap. My car looks great. I really liked the fact that my rental car was brought to me.

They are very professional and personable. - dsh122

They are very professional and personable.They did outstanding repairs on my truck Came back looking perfect..Keep you well informed as to the progress as they go. Would recommend them to anyone needing collision repairs

They keep you updated in person or by text, on progress - gmbear43

They keep you updated in person or by text, on progress of maintenance. No pressure for other work. Very courteous. They are timely for appointments. And get work done usually in time they estimate.

Service manager did an excellent job on letting me know - millerlj

Service manager did an excellent job on letting me know what was going on with my vehicle, Jeremiah Ramage was extremely helpful with my billing, & also the parts manager was extremely helpful with the billing. Daniel Gehring the tech did a very professional job on & also left my vehicle in clean condition.

Thank you to the Service Department on my 2007 GMC as - desnascar

Thank you to the Service Department on my 2007 GMC as always - Darrell S. Colerain Township.

Very helpful, easy to access and friendly. - dmesserschmidt

Very helpful, easy to access and friendly. Attentive to detail with excellent and timely customer service.

Its wierd to pull in and just be sitting in a garage - ZAPPA19

Its wierd to pull in and just be sitting in a garage without anyone greeting you. Happened both times I was there. Staff was skeptical initially of my claims despite paperwork from a dealership. Once they inspected and agreed what the problem was, they were agreeable and on feiendlier. Time quoted to work on vehicle was longer than quoted. Staff was very friendly. Car is functioning appropriately since my visit. They unexpectedly washed ny car as well which was a very pleasant surprise. Thank you

Lower some repair costs to much money to replace a key or - helmutg55

Lower some repair costs to much money to replace a key or just charge half the price get 2 keys

Bought our car here after dealing with a different - elizabeths27

Bought our car here after dealing with a different dealership and service department previously. This service center actually stays true to oil change waiting times!

Words can not express my gratitude for the excellent - C buchanan

Words can not express my gratitude for the excellent service I received during my recent visit to Arbogast to trade in my van. Everyone I came in contact with were friendly, caring and understanding. My needs were met completely and I tell everyone I come in contact with about my years of experience in dealing with your dealership. May God Bless you All! Lillian Buchanan

I've received requests for a review of my service... - georeinhart

I've received requests for a review of my service experience on my cell phone but it only allows Facebook or Google reviews. I don't have accounts at either one and don't want them, but I love Bob Ross Buick. I had both my cars in for service over the last two weeks and my experience was beyond expectations. Eric in service handled both and went way above and beyond. No one could ask for more!

On my 4th lease, very happy with Dealership, Salesmen are - hcivic123

On my 4th lease, very happy with Dealership, Salesmen are very knowledgeable with vehicles and customer needs. Very friendly staff and excellent service department

Exceptional Service - bobjanetk

As always service is very, very good. Everyone is very friendly and courteous. My issues are always addressed in a courteous and professional manner in a timely manner.

Always great have been going to this dealership since - Mama Lee

Always great have been going to this dealership since 2018. Purchased three cars from them. Have always been treated with respect.

Great service - aultkay

I have been going to this dealership for over two years. I have only praise for everyone who works there from the service department, sales representatives and all other employees. Thank you for taking good care of my new vehicle. so happy to find this type of business where they put the customer first.

Service was very good, Frank is the best they did a great - steveskolnicki

Service was very good, Frank is the best they did a great job truck looks like new again

I have purchased at least 4 cars and am always pleased - dontrask

I have purchased at least 4 cars and am always pleased with the results. Everyone there is friendly and competent.

Service Team was great. - F Cruz

Service Team was great. Easy drop-off and pickup. I got in and my service order was alredy in the system.

Great process from beginning to end. - Bill

Great process from beginning to end. Sales experience was great and the service department is exceptional. Love the real time updates link they text to you. Will be buying our future vehicles from Ken Ganley

Joe was able to get my vehicle in a timely manner. - krowhaven

Joe was able to get my vehicle in a timely manner. The problem was diagnosed and resolved .

Always very friendly and courteous when I have had my oil - bethwells50

Always very friendly and courteous when I have had my oil change. I also have an ASE Inspection completed as well. Brad always makes sure to explain any issues or replacements that I may need in the future.

Service was good but I waited an extra half-hour before - gianni777s

Service was good but I waited an extra half-hour before going up to the service desk only to find out that my car had been finished and the rep went out to lunch! And they didn't wash the car.

As always excellent service provided by the service - Customer

As always excellent service provided by the service staff. No complaints at all with the dealer

I was treated poorly by the new sales department. - sq1

I was treated poorly by the new sales department. I have been a loyal customer for thr past 9 years and my wife's family for the past 30 years. I placed an order for a new truck 6 weeks ago (for business) and had explained the urgency of this purchase to two of the three salesman I dealt with. Not one of the sales men communicated any updates the entire 6 weeks. When this dealership belonged to Axelrod, we were treated as if our hard earned money spent at this dealership mattered. Check engine light has come 3 separate times after 3 separate dealership visits, when I was told the issue was resolved and charged $550.00 for the parts and labor. I have no faith left in this dealership.

Marlon White is excellent in working with customers. - Bill60

Marlon White is excellent in working with customers. Kept me advised on timing and costs.

Had a funny noise on the road and they took me in and - stdubetz

Had a funny noise on the road and they took me in and addressed it immediately with no appointment.