31 Ohio BMW Service Centers

Estimator was courteous and met me as soon as I arrived - burgesswilliam

Estimator was courteous and met me as soon as I arrived at their location. Process was explained on how they would handle the Ins claim and have the rental car at their place when I drop the car off. Car was done in a week and updates were made in a timely basis as the car was being repaired. Repair work was flawless and there no signs that the car was even repaired.

Excellent work. - jpc

Excellent work. The Employees were professional and very informative. Status of the repair kept me informed update on completion.

Paul is the best. - ralphr2531

Paul is the best. we bought a 21 bmw x3 3 yrs ago. best dealer experience ever.Paul had to locate car we wanted always with a smile and very courteous. got great deal .I was recently at dealer for service and asked for a quote on x3 m40i which i received.

Tyrone was my service technician and he did a wonderful - Rick

Tyrone was my service technician and he did a wonderful job helping me get my car fixed and back on the road

Great dealership. - JACOBPRE99

Great dealership. Prompt service and courteous employees. Good place to service your car. Reliable place

Jordan in the Parts department is absolutely stupendous. - Chrisman60

Jordan in the Parts department is absolutely stupendous. He is professional and definitely knows BMW parts. He went out of his way to assist in finding parts we needed. Thank you Jordan for doing excellent work. You deserve huge recognition for doing a great job.

Ed Skovran was courteous and returned my calls promptly. - Renegade4268

Ed Skovran was courteous and returned my calls promptly. AutoNation was clean and professional. My car turned out great and have been completely satisfied.

Quick and easy experience. - JRB

Quick and easy experience. Christian did a great job coordinating. Customer Service is definitely the priority.

Wonderful service. - Ljp

Wonderful service. Nice people to work with - very knowledgeable and no pressure. Would definitely buy or service my car here !!

The absolute worst service we’ve ever encountered in the - Disappointed customer

The absolute worst service we’ve ever encountered in the years we’ve owned vehicles. We were given the run around regarding repairs needed. Told one thing needed repaired however paid for an entirely different piece. Quoted the wrong price before repairs. We live an hour and a half away and had to have the car towed to this location due to the proximity of the flat. I will happily spend the extra money and have the car towed to anywhere but this dealership for servicing. Absolute worst experience. If I were you run the a Other direction.

Service department went above and beyond to make - DGKov

Service department went above and beyond to make replacing my seat cover under warranty easy. I had to adjust the appointment multiple times and they were always able to accommodate me

Good service start to finish - HiltonheadBMW

Texted low coolant issue, while returning from Hilton Head. Reply was received they would be happy to assist, as soon as I arrived the next day. Within one hour I was back on the road and the brief stay was pleasant in reception area with an offer coffee. Well done. Thanks

A shout out for the splendid work by the Service - Michael100

A shout out for the splendid work by the Service Department! Service Manager Tim and Technician Jeremy did a GREAT job installing a radar detector for my recently purchased BMW. Their task was made more difficult, as locating a “switched” circuit on a modern day BMW is a significant challenge. They knew it was important to me, they persevered, and I’m thrilled! This is a great service department, with Service Advisor Kaitlin keeping track of the progress! ….also, the buying experience from Sales Manager Ed and Client Advisor Igor was wonderful! (full disclosure: have purchased four new BMWs from Ed over the years – the man is a legend!)

I have purchased 5 Vehicles from Evans Motor Works, (BMW... - X-3

I have purchased 5 Vehicles from Evans Motor Works, (BMW Dayton, Evans VW) I have never felt less than 100% satisfied with the interaction with the sales personnel. Chris has been a perfect example of the quality of people that are employed by Evans. He is not pushy nor overbearing just plain honest and helpful! Also extremely knowledgable about his vehicles. The service Department is an excellent example of Customer satisfaction. Hagen always goes that extra step to ensure that there is no problems with your service visit and to make you as comfortable as possible. You feel at home at Evans. I would not hesitate to recommend Evans Motor Works to anyone looking for a BMW, VW, or Volvo. I would rest assured that I had steered them in the right direction.

Chose to lease my second mini Clubman because of... - Mwb

Chose to lease my second mini Clubman because of wonderful experience with first. Classic salesman John Plumpton was most knowledgeable and helpful. Looking forward to another positive experience.

This was my first visit for service at Kelly, I have been - MyBMW

This was my first visit for service at Kelly, I have been going to the other BMW WANT dealer on the other side of town. (Good riddance). I needed an oil change and suspected my 2016 with 143k needed a front wheel bearing replaced. Zac was very good at listening to my concern, and indeed the wheel bearing was the issue creating a humming noise. Zac was good at keeping me informed and the work was completed on time and the checkout was quick. Kelly is my new place for service.

Great service - Curryinahurry

I was out of town and had an issue with my car and they got me right in. Fixed the same day properly and with a smile.