19 Ohio Mercedes-Benz Dealers

Shen was professional and responded quickly to the email, - busseygarage

Shen was professional and responded quickly to the email, was able to get me in quickly for Coding after module replacement.

We had an outstanding experience working with Jon Zkiab. - shealeon711

We had an outstanding experience working with Jon Zkiab. Even though his shift was ending, Jon stayed late without hesitation to answer all of our questions completely. He was incredibly friendly, knowledgeable, and patient throughout the entire process, never making us feel rushed. If you want a dedicated professional who truly puts the customer first, I highly recommend asking for Jon!" Leon and DaShea Stanton

Dylan, Dan and the team did a great job taking care of my - TAPPAN

Dylan, Dan and the team did a great job taking care of my Merc. Went quicker than I expected and the car was well taken care of.

Will Black was great and extremely knowledgeable. - Mfeikle

Will Black was great and extremely knowledgeable. Come see him if you need anything ask for him.

I have relationships with other Mercedes dealerships in - jonsonconsulting

I have relationships with other Mercedes dealerships in other parts of the country and I can honestly say that Justin, Luke and Jon are awesome to work with. Excellent service and their attention to detail is unsurpassed. They are the best in the their profession. I only wish I could have them at the Mercedes store at home in Florida.

Neil J: we recently purchased a vehicle from this - kentuckywoman42757

Neil J: we recently purchased a vehicle from this dealership. Our sales person was Ryan Schatterman. Ryan was terrific! He was very knowledgeable, attentive, and addressed any/and all questions/concerns that we had. We had a couple of things we wanted done prior to purchasing. Ryan said he'd take care of it and have the items mailed to us. We were presently surprised when both items were delivered. He was a 'man of his word' and someone I would recommend if you are looking to purchase a vehicle. Thank you for your kindness and for being so helpful.

We could not be happier with our experience from day one - gjgeyedoc

We could not be happier with our experience from day one at Kempthorn, and especially with how helpful/professional Jim Marks was throughout the entire process…word of mouth is everything, and I’ve already referred two of my patients to Jim/Kempthorn…a job well done and we appreciate everyone involved the process!

The professionalism of the Dealership lead us to buy our - Dale Krause

The professionalism of the Dealership lead us to buy our vehicle with them because of their inventory we purchased the exact vehicle we wanted. Jacob Nehrer was extremely professional and an understanding car salesman. He was very patient and knowledgeable who provided me and my wife. The finance Manager Saad Toor seemed like he was part of our family along with Jacob making the process effortless.

I had a good experience buying my Mazda CX-5 at... - sponseld

I had a good experience buying my Mazda CX-5 at Kempthorn. I also looked at a VW Tiguan and a Volvo XC40 while there. Jay Murdock was good to work with and not high pressure. And he was understanding even when we wandered off and talked to the salesman in their Volvo area. My only real complaint was I felt he could have been just a little better at pointing out the the best features of the vehicle.

5/5 Stars – An absolute masterclass in customer service! - jsaum65

5/5 Stars – An absolute masterclass in customer service! Buying a luxury vehicle should feel like a special occasion, and my recent purchase of a new Mercedes-Benz E 450 completely redefined what a dealership experience should be. From the moment I walked through the doors, every single department exceeded my expectations. My salesman, Andrew was deeply knowledgeable, polite, and completely focused on my needs without a hint of high pressure tactics. He took the time to walk me through every trim, feature, and technology option on my new model. The sales manager, Corey was engaging very conscientious and offered several different options and thoughtful opinions for purchasing. It was like being around old friends, cracking jokes and telling stories. Robby in the finance department office was transparent, efficient, and respectful of my time. Every number, warranty option, and payment structure was laid out clearly with zero hidden fees or confusing upsells. Bill the tech guru set up my personalized MBUX profile and phone integration and carefully explained all of the many features on the car before I drove off the lot. It felt less like a transaction and more like a tailored concierge service. The delivery process was immaculate my car was detailed to absolute perfection. Furthermore, they picked the car up for its initial accessory setup, window tint etc. and gave me a complementary loaner Mercedes-Benz to drive. Steven in the service department was just as prompt, welcoming, and professional. If you are looking for a new Mercedes-Benz, this dealership delivers a world class experience from start to finish. Highly recommended!

A great experience. - Jweiner468

A great experience. We told Michael what we wanted and when we needed the car. He accomplished both. Thanks for all your help. My wife loves the car.

I recently purchased an AMG SL55 from Akron - LauriesSL55

I recently purchased an AMG SL55 from Akron Mercedes-Benz, and the entire experience exceeded my expectations. Buying a vehicle from out of state can be stressful since you don't have the opportunity to see or drive it in person, but Tyler Garcia made the entire process seamless from start to finish. Tyler took the time to provide a detailed video walkaround of the car, carefully inspecting every body panel, wheel, and feature so I knew exactly what I was buying. The car arrived exactly as represented—in absolutely pristine condition. Throughout the process, Tyler was responsive, professional, knowledgeable, and genuinely enjoyable to work with. He answered every question promptly, kept me informed at every step, and made me feel completely confident in my purchase. The paperwork was straightforward and hassle-free, making the transaction incredibly easy. I've purchased several new vehicles over the years, and this was, without question, the easiest and most enjoyable car-buying experience I've ever had. After the paperwork was completed and the wire transfer was received, my car was loaded onto a transport truck within 48 hours and delivered to my home just 24 hours later. That's truly first-class service. If you're considering purchasing a Mercedes-Benz—whether you're local or buying from out of state—I highly recommend Tyler Garcia and the team at Akron Mercedes-Benz. They made what could have been a complicated long-distance purchase feel effortless, and I wouldn't hesitate to buy from them again.

NEW OWNER SAME FACES. - bill baker

NEW OWNER SAME FACES.COCHRAN MAY BE GOOD BUT SAME PEOPLE FROM FRED MARTIN FORD

Great service the minute you pull your car into the bay. - Cheryl T.

Great service the minute you pull your car into the bay. Lukas checked me in and waited while they serviced my car. He kept me apprised and also received a multipoint inspection video. This is my second Audi and I have always chose Audi Sylvania for their pleasant and experienced staff.

I really enjoyed working with MMG group, will do more... - rm9999cm

I really enjoyed working with MMG group, will do more business in near future. Excellent staff and amazing team, always responsive and on point. No hidden fees and no pushing to buy extras

Heard good things about this dealership so drove down - Streetcar1802

Heard good things about this dealership so drove down from Toledo. When I pulled on in I noticed how unkept it looked - junk cars in the back, weeds growing in the parking lot, a car wash that I would be afraid of. Went in and was greeted by AC / DC blasting in the showroom. Made a quick stop in the bathroom and the waste can was overflowing onto the floor. I decided then that I had wasted my time as this was not my type of dealership.