19 Ohio Mercedes-Benz Dealers

Aaron was very helpful and friendly as was everyone at - dglshoover

Aaron was very helpful and friendly as was everyone at the dealership. Definitely recommend them.

Shen was professional and responded quickly to the email, - busseygarage

Shen was professional and responded quickly to the email, was able to get me in quickly for Coding after module replacement.

I am extremely pleased with my purchasing experience at - Jeremy Zinn

I am extremely pleased with my purchasing experience at Mercedes-Benz North Olmstead. My experience was unique, as I live out of state—— approximately 3.5 hours from the dealership—— but the entire process was seamless from beginning to end. My salesman, Aaron Floss, went above and beyond to make the experience feel as personal and interactive as if I were right there at the dealership. Through video calls, phone calls, and texting, Aaron kept me informed and engaged throughout the entire process. His communication, responsiveness and attention to detail made purchasing a vehicle from out-of-state incredibly convenient. When I arrived at the dealership, my new car was beautifully cloaked and ribboned for a very special reveal. It was such a thoughtful touch. I made the experience feel truly memorable. Emily Kotnik then spent considerable time with me setting up and personalizing the vehicle to meet my needs as the owner and driver. She was extremely knowledgeable, informative, and patient, and she was fantastic to work with. Jessica Twardzik made the financing process equally smooth and effortless. My entire purchasing packet was assembled and ready for completion when I arrived, making the process truly hassle-free. Overall, this was one of the best vehicle purchasing experience I’ve ever had—— and I have been a Mercedes-Benz owner for more than 20 years. The level of professionalism, communication, attention to detail, and genuine customer care demonstrated by this team was exceptional. Five stars for this impressive team!! Aaron, Emily, and Jessica—— thank you for making my purchase such a memorable and enjoyable experience!

The service was exceptional, service writers were - 2OHIOHUGS

The service was exceptional, service writers were professional, informative and cordial , I’ve recommended the dealership to several of my associates

Will Black was great and extremely knowledgeable. - Mfeikle

Will Black was great and extremely knowledgeable. Come see him if you need anything ask for him.

I’m so grateful to Kurtis at Mercedes-Benz of Willoughby - Mohcined

I’m so grateful to Kurtis at Mercedes-Benz of Willoughby for making buying a car sight unseen such a comfortable experience. Purchasing from out of state without seeing the car in person was a big decision for us, but Kurtis was so thorough and patient that we felt comfortable moving forward. He took the time to walk us through the details and answer our questions, and we never felt rushed. What I appreciated most was the care he put into helping us feel confident about our purchase. That means a lot when you’re putting your trust in someone from miles away. Thank you, Kurtis, for making the whole experience feel personal and for taking such good care of us!

I have relationships with other Mercedes dealerships in - jonsonconsulting

I have relationships with other Mercedes dealerships in other parts of the country and I can honestly say that Justin, Luke and Jon are awesome to work with. Excellent service and their attention to detail is unsurpassed. They are the best in the their profession. I only wish I could have them at the Mercedes store at home in Florida.

Neil J: we recently purchased a vehicle from this - kentuckywoman42757

Neil J: we recently purchased a vehicle from this dealership. Our sales person was Ryan Schatterman. Ryan was terrific! He was very knowledgeable, attentive, and addressed any/and all questions/concerns that we had. We had a couple of things we wanted done prior to purchasing. Ryan said he'd take care of it and have the items mailed to us. We were presently surprised when both items were delivered. He was a 'man of his word' and someone I would recommend if you are looking to purchase a vehicle. Thank you for your kindness and for being so helpful.

We could not be happier with our experience from day one - gjgeyedoc

We could not be happier with our experience from day one at Kempthorn, and especially with how helpful/professional Jim Marks was throughout the entire process…word of mouth is everything, and I’ve already referred two of my patients to Jim/Kempthorn…a job well done and we appreciate everyone involved the process!

I had a good experience buying my Mazda CX-5 at... - sponseld

I had a good experience buying my Mazda CX-5 at Kempthorn. I also looked at a VW Tiguan and a Volvo XC40 while there. Jay Murdock was good to work with and not high pressure. And he was understanding even when we wandered off and talked to the salesman in their Volvo area. My only real complaint was I felt he could have been just a little better at pointing out the the best features of the vehicle.

A great experience. - Jweiner468

A great experience. We told Michael what we wanted and when we needed the car. He accomplished both. Thanks for all your help. My wife loves the car.

Derek Stone is our sales person and has sold us six cars. - jmaconachy

Derek Stone is our sales person and has sold us six cars. We will always work with Derek for his efficiency and knowledge. He has always on time and prepared and delightful to work with. We totally trust him and would recommend him strongly.

NEW OWNER SAME FACES. - bill baker

NEW OWNER SAME FACES.COCHRAN MAY BE GOOD BUT SAME PEOPLE FROM FRED MARTIN FORD

Great service the minute you pull your car into the bay. - Cheryl T.

Great service the minute you pull your car into the bay. Lukas checked me in and waited while they serviced my car. He kept me apprised and also received a multipoint inspection video. This is my second Audi and I have always chose Audi Sylvania for their pleasant and experienced staff.

I really enjoyed working with MMG group, will do more... - rm9999cm

I really enjoyed working with MMG group, will do more business in near future. Excellent staff and amazing team, always responsive and on point. No hidden fees and no pushing to buy extras

Heard good things about this dealership so drove down - Streetcar1802

Heard good things about this dealership so drove down from Toledo. When I pulled on in I noticed how unkept it looked - junk cars in the back, weeds growing in the parking lot, a car wash that I would be afraid of. Went in and was greeted by AC / DC blasting in the showroom. Made a quick stop in the bathroom and the waste can was overflowing onto the floor. I decided then that I had wasted my time as this was not my type of dealership.