148 Ohio Ford Dealers

We purchased a 2024 Ford Edge ST-line last month through - Kim

We purchased a 2024 Ford Edge ST-line last month through RAABE Ford in Delphos, OH, and are quite pleased with our decision. We’ve been looking for a while, and we were not exactly sure what we wanted. We have loved our Ford Explorer XLT for the last 8 years, but decided we didn’t need the extra seat row and space. The entire staff was very warm and inviting. Seth Roe was our salesman, and was patient, informative, and a helpful young man. We went in looking for a new vehicle, and decided on a previously “leased” 2024, low mileage, and offered a much nicer package options than we expected. The lifetime Ziebart option through Raabe’s is also a nice feature. Raabe’s arranges the 1st total car treatment coordinated with our schedule, and offered a car to use for convenience. They even offered a staff to bring it back to my home for exchange as an option. Overall experience was impressive. Especially now days when most businesses seem to be too busy, less personal, and have forgotten how important true kindness and respect are. If you’re looking for a “small town, personal approach”, I would strongly suggest a visit to this Ford dealership. Kim Eller, Rockford, Ohio

We purchased a new Ford Edge 2024 with a trade in. - scottborsick

We purchased a new Ford Edge 2024 with a trade in. There was no hard sell and we were happy with the full trade in value of our vehicles. Jason, Rob, and Bob, and the rest of the sales staff are very honest and forthright. This is our second vehicle purchase from this dealership. The service division is also very professional as well. All our vehicles have been serviced by this serviced by them as well.

Everyone at the dealership was very friendly, courteous - christie

Everyone at the dealership was very friendly, courteous and went of their way for me. Errick Herrin was great to deal with and made the car buying process go smoothly. I would highly recommend Errick and the team at Spitzer!

Just recently purchased a 2021 F-250 lariat and I - Mrmarshall595

Just recently purchased a 2021 F-250 lariat and I couldn’t be happier, Josh was fantastic to work with and kept it pretty simple. This is the second vehicle I’ve purchased from them and will continue to do so!

They were very easy to deal with. - Pesw1954

They were very easy to deal with. They explained everything to me. They called to tell me I needed another part before fixing it. The work was done 3 days before I could pay and they were understanding.

Great salesman. - Kb

Great salesman.Great inventory. Bought my 3rd Ford Escape from Park Ford.Great location. Love my new Escape.

We were pleased with the service and especially with - Rose Wingert

We were pleased with the service and especially with Rickie Michael. Everything went smoothly and the building was neat and clean.

Drake was my salesman when I desperately needed a new - Pauline

Drake was my salesman when I desperately needed a new car. He was very helpful and took time to get me the best deal possible. Thank you Drake!

I had a Ford Ecosport and it has a recall and I’ve been - calliea07

I had a Ford Ecosport and it has a recall and I’ve been without a car for about 3 months. Antonio was such a big help getting me into a new 2023 Escape. I wasn’t expecting to get a newer car just wanted to see what my options were. Antonio was patient and I thank him for that.

Germain service offered several time slots for my app - Angie

Germain service offered several time slots for my app They took care of my Explorer quickly (and completely). Jamie explained the issue and plan of action in a way I could understand (without making me feel inept) and they delivered my car back to me when it was fixed!

My salesperson, Mark, was very helpful and patient with - ryt2me57

My salesperson, Mark, was very helpful and patient with me. He listened to my needs, and made suggestions as to what might be the best fit for me. I was able to order my truck and it arrived within just a couple of months! It was the easiest purchase I have ever made. If he didn't know the answer to a question, he found out for me, rather than just brush it off. He was very professional and not pushy at all. Just a great experience all around! We are still ironing out an issue with the front camera, but they have my back on it!

Chris “Bubba” Andrade was our salesman @ Ken Ganley Ford - Richard Boyce

Chris “Bubba” Andrade was our salesman @ Ken Ganley Ford West. He was attentive, asked all the right questions, and was the best salesman we could have asked for. Now, we look forward to the excellent-rated service department for future needs on our brand new 04’ Maverick. Great people to work with all the way. Thanks, Richard Boyce

Fixed another dealerships mistake on my brakes, other - patcheryl09

Fixed another dealerships mistake on my brakes, other dealership put pads on backwards, fixed what was needed, thank you

I bought a new ford edge and they made everything so easy - kingkathy83

I bought a new ford edge and they made everything so easy and I love my car.

Have been buying new and used vehicles from Whites for - moore

Have been buying new and used vehicles from Whites for nearly 40 years. Responsive, friendly, attentive personnel make the entire process easy.

Really easy to work with. - jlmzm3417

Really easy to work with. Help me get the vehicle i wanted. Thabk you very much.

Josh and everyone at Kerry Buck GMC made purchasing my - Larry

Josh and everyone at Kerry Buck GMC made purchasing my truck a great experience. Josh went out of his way to address every detail promptly and appropriately. Highly recommend!

Good dealership, great service! - s_madeste

Good dealership, great service! Everyone was so friendly and I enjoyed working with them on this deal.

Working with DWF was easy and professional. - jason

Working with DWF was easy and professional. The van is working out great and we at Union Mission thank you for helping this come together. Jason CEO

Payton in the service department is exceptional at her - booboo

Payton in the service department is exceptional at her job!!! Her customer service and problem solving exceeded my expectations. I have had multiple disappointing experiences at another dealership with servicing as required and addressing/repairing a brake issue from the time I drove it off the lot!! I had lost faith and trust in that dealership too do anything after catching them in lies on 3 different occasions!!! Upon first meeting Payton , I instantly knew she was honest and caring. You know when you sense that feeling, like now I know every thing is going to be alright. She really listened and wants to do her job the right way. Very sweet, respectful, and knowledgeable!! CroninFord is very fortunate to have Payton on their team . Please recognize her all around expertise at what she does!! A person like her is very rare in this world we live in today ! You have a rare gem , please treat her as one!

Genuinely floored by how rude the general manage Joe was. - jeremyhunterart

Genuinely floored by how rude the general manage Joe was. My parents purchased a 42k Cadillac over 3 weeks ago. They were told the sunroof was being repaired and it would be delivered in 3 days. After 3 weeks and countless phone calls it turns out the Columbiana ford mechanic fried the entire electronics system in the car and they have been trying to cover it up. We discovered this by finally talking to the local Cadillac dealership. My parents have been very stressed about this entire ordeal. When I tired to talk to Joe, he immediately began interrupting me and was EXTREMELY unprofessional, arrogant, and rude. He eventually hung up on me. My parents have been making insurance payments and waiting on this car for almost a month. The entire dealership doesn't answer the phone. Nobody will give the owners name. I am currently hiring a lawyer for my parents because this has been so gross and horrendous for them. What an unbelievable experience. Some of the most horrendous customer service I've ever experienced. Everybody involved should be absolutely ashamed. There is no reason that buying a car should be this stressful. There are many other dealers where you will get better service and much less headache. Entitled dealerships like this one with salesmen who got an inflated ego from the pandemic vehicle shortage need to go out of business. They treat you like it's a privilege to purchase a vehicle from them. No respect for the customer.

Today my elderly mother took her 2020 Ford Escape in for - chris64brmc

Today my elderly mother took her 2020 Ford Escape in for factory service. She was treated poorly by one of two service personnel and he was very inattentive to her needs or concerns with the vehicle. After a short time period, she was advised her vehicle service was completed but found no reason for the service display wrench icon, speculating that her oil simply needed changed. This vehicle was purchased new from Waikem Ford & has less than 17,000 miles. She was charged $90 for an oil change & tire rotation. The service rep also failed to deduct a $10 service coupon she presented prior to the vehicle being serviced, promising to make it up to her "next time." After speaking with her today, I can assure the Diehl management team both in Massillon & Butler PA she nor any other member of our family will patronize any of your dealerships again for service or sales. We have long supported the Waikem family of dealerships having lived in the Massillon area for over 55 years. My wife & I personally have purchased over 12 new & used cars from Waikem over the decades but no longer. Perhaps Corinna Diehl needs more stringent oversight of the Massillon operations to ensure the total lack of concern to customers is remedied but any corrective action will be too late for us.

First service of new bronco; scheduled on line and was - Valley2525

First service of new bronco; scheduled on line and was quickly serviced...need better coffee!

Buying car from Nick Mayer Ford was the one of the best - Competent2008

Buying car from Nick Mayer Ford was the one of the best experience I ever had. They were friendly and answered every details you asked. Ring the bell when the deal was done was a surprise when everyone clapping and celebrating for you. Very good experience here.

Thanks to Isaish Hall for making us a happy new car owner - abysselectric

Thanks to Isaish Hall for making us a happy new car owner today.Love it.

Worked with Nick to buy my new car. - Hayden

Worked with Nick to buy my new car. He was very patient and helpful through the process. I would recommend him to help you find a car!

Straight forward on price . - robert_blazer

Straight forward on price .excellent sales And .when I completed the purchase the paper work the numbers stayed the same no gimmick to raise the price

They always go above and beyond. - K.levak

They always go above and beyond. We wouldn’t go anywhere else to purchase a vehicle!

Do not buy a car from this dealership owner group! - Nate G.

Do not buy a car from this dealership owner group! I wish I could give 0 stars because I would. I went in to this dealership on 3/9/2024 to look at a vehicle for sale. After getting an offer, I decided to wait and try and do a private sale on my car instead of the trade-in offer that they gave me. Rick, the salesman contacted me regularly through the rest of March asking how the process was going (he wanted the sale). On 4/5/2024 at 5:25 pm, he sent me a text with a new price on the vehicle. When I called the next day, I discovered that Rick was off work that day and the guy I spoke with said that the price was actually $6k higher than what Rick sent me. When I mentioned that I received this text, the guy said that it didn’t matter what Rick sent me. This is clear evidence of a bait-and-switch sales tactic. In fact, this “deal” was worse than what I was offered back in March. This is actually my second bad experience from this dealership owner group. 10+ years ago, I had a bad experience with their service department. I thought I would give them another chance. Boy, was I wrong!

Now Baumann Ford - Had my mustang at the service dept. - dvrom

Now Baumann Ford - Had my mustang at the service dept. for a possible harmonic balancer issue. They confirmed it was bad but chose not to work on the car simply because the OEM part was obsolete. The parts dept. confirmed aftermarket was avail same day and was willing to order the part. Instead they took the diag money and sent us packing. I called the Ford dealer on the other side of town, made the appt and they already ordered the part. Extremely poor service to refuse service and still take my money. I have been in service for many years and aftermarket parts are commonly used in dealerships, even though it changes the warranty. Prior to making our appt we were even told we would need to sign a waiver in order to use aftermarket parts.