148 Ohio Ford Dealers

NEW OWNER SAME FACES. - bill baker

NEW OWNER SAME FACES.COCHRAN MAY BE GOOD BUT SAME PEOPLE FROM FRED MARTIN FORD

We have enjoyed working with this dealership and their - Deeters1961

We have enjoyed working with this dealership and their employee, salesman Zachary Koval. This has been the 3rd vehicle we have purchased from Zach and Spitzer Ford Hartville. We will always support them and are happy to do business here. Richard & Deann Lynn

Steven Cooper did everything he promised. - gphillip

Steven Cooper did everything he promised. He was fast courteous and friendly. I was very impressed with the service.

Matt was outstanding! - cindykay85

Matt was outstanding! Straightforward. Gave us an out-the-door price and stuck too it without pressure to add the other layers that most do. Lived out of state so it was a commitment to drive 6 hours, hoping it would work. Happy with the truck and thank you Matt for your professionalism!

Raabe Ford is a great dealership that concentrates on - Ryan Morrisey

Raabe Ford is a great dealership that concentrates on providing exceptional customer service. They make their customers feel welcome and appreciated.

We purchased a new Ford Edge 2024 with a trade in. - scottborsick

We purchased a new Ford Edge 2024 with a trade in. There was no hard sell and we were happy with the full trade in value of our vehicles. Jason, Rob, and Bob, and the rest of the sales staff are very honest and forthright. This is our second vehicle purchase from this dealership. The service division is also very professional as well. All our vehicles have been serviced by this serviced by them as well.

Drake was outstanding. - Jinju624wes

Drake was outstanding. He was very knowledgeable. Everything went very smoothly. Would deal with him anytime.

They were very easy to deal with. - Pesw1954

They were very easy to deal with. They explained everything to me. They called to tell me I needed another part before fixing it. The work was done 3 days before I could pay and they were understanding.

STAY FAR AWAY! - Mike G

STAY FAR AWAY!!! The only thing worse then their sales staff, is the service department!!! They will be nice when you are buying from them, but if you have a problem, forget it!! Their service department continually missed diagnosed, an engine coolant intrusion into the cylinders for about 6 to 8 months, which is a common problem on Ecoboost engines. WAKE UP LIBERTY!! They are only interested in selling you a car, NOTHING ELSE!! I'm sure they would have been perfectly fine misleading me, until my warranty was up, and I would have to pay out of pocket. The salesman I bought the car from was only interested in selling me something else, and didn't care about the 40k problem he already sold me. I'm so glad I decided to go somewhere else. DEFINITELY WILL NOT RETURN TO LIBERTY!!

My car blew an engine and everybody from the service to - BZAKRON

My car blew an engine and everybody from the service to the sales departments, and even the owner, couldn't have been more helpful. They offered sound advice to help me weigh the cost of repairs versus the purchase of a new car. I'm now driving a new Bronco Sport and couldn't be happier. Thank you to everyone at Park Ford!

I had a Ford Ecosport and it has a recall and I’ve been - calliea07

I had a Ford Ecosport and it has a recall and I’ve been without a car for about 3 months. Antonio was such a big help getting me into a new 2023 Escape. I wasn’t expecting to get a newer car just wanted to see what my options were. Antonio was patient and I thank him for that.

We are treated very well by Scott Cropper and will - Jdelvesco

We are treated very well by Scott Cropper and will continue to deal with Germain

Took my truck in for an oil change and tire rotation and - richardlong0480

Took my truck in for an oil change and tire rotation and they found out that I needed a battery as well. But everyone was nice and courteous and was done in a very professional manner.

Chris “Bubba” Andrade was our salesman @ Ken Ganley Ford - Richard Boyce

Chris “Bubba” Andrade was our salesman @ Ken Ganley Ford West. He was attentive, asked all the right questions, and was the best salesman we could have asked for. Now, we look forward to the excellent-rated service department for future needs on our brand new 04’ Maverick. Great people to work with all the way. Thanks, Richard Boyce

Best customer experience we have ever had buying an - JS

Best customer experience we have ever had buying an automobile. Brock is an awesome sales representative and John was awesome explaining all our financial options.

Really easy to work with. - jlmzm3417

Really easy to work with. Help me get the vehicle i wanted. Thabk you very much.

Josh and everyone at Kerry Buck GMC made purchasing my - Larry

Josh and everyone at Kerry Buck GMC made purchasing my truck a great experience. Josh went out of his way to address every detail promptly and appropriately. Highly recommend!

We used Terry Hendricks Ford because they were close to - Scott.r.bonser

We used Terry Hendricks Ford because they were close to our home and we like a great relationship close bye to for any issues. We were dissatisfied with the no family experience. The other vehicles we purchased seemed to have a dealership that wanted our future participation. Terry Hendricks only wanted a sale. In fact they knew very little about the vehicle we bought and provided inaccurate information. Shame on US for using Terry Hendricks. Look at their comment history! It only shows a few last sales. I will never use Terry Hendricks Ford in the future or recommend them.

Everyone at White's Ford went above and beyond the call - blhagler

Everyone at White's Ford went above and beyond the call of duty in the pruchase of our new Ford Bronco.

Caring about my needs and wants they bent over backwards - robinshively726

Caring about my needs and wants they bent over backwards to get me financed. 1 day only next day had a new ride with my trade. Awesome ppl. ♥️♥️

Sales person (Brendon) was very helpful and answered all - vcw8050

Sales person (Brendon) was very helpful and answered all our questions. I would recommend him and the dealership to anyone else.

Today my elderly mother took her 2020 Ford Escape in for - chris64brmc

Today my elderly mother took her 2020 Ford Escape in for factory service. She was treated poorly by one of two service personnel and he was very inattentive to her needs or concerns with the vehicle. After a short time period, she was advised her vehicle service was completed but found no reason for the service display wrench icon, speculating that her oil simply needed changed. This vehicle was purchased new from Waikem Ford & has less than 17,000 miles. She was charged $90 for an oil change & tire rotation. The service rep also failed to deduct a $10 service coupon she presented prior to the vehicle being serviced, promising to make it up to her "next time." After speaking with her today, I can assure the Diehl management team both in Massillon & Butler PA she nor any other member of our family will patronize any of your dealerships again for service or sales. We have long supported the Waikem family of dealerships having lived in the Massillon area for over 55 years. My wife & I personally have purchased over 12 new & used cars from Waikem over the decades but no longer. Perhaps Corinna Diehl needs more stringent oversight of the Massillon operations to ensure the total lack of concern to customers is remedied but any corrective action will be too late for us.

First service of new bronco; scheduled on line and was - Valley2525

First service of new bronco; scheduled on line and was quickly serviced...need better coffee!

Tyler and the dealership treated me great. - Steve

Tyler and the dealership treated me great. It took us a while to get to the finish line, but Tyler was very patient and answered all of my questions. Happy with my Bronco sport so far.

The worst ever lies and sisters any way they can screw u - mariannabartender89

The worst ever lies and sisters any way they can screw u they do i will never do business with these ppl or send anyone I know out there i have had enough manager ignores ur calls but when they are trying to get u to buy something oh my they call only to rip me off

Sales rep and staff worked very honestly to get us the - rhryn83

Sales rep and staff worked very honestly to get us the best deal! They were patient with us and we got a really nice car

They always go above and beyond. - K.levak

They always go above and beyond. We wouldn’t go anywhere else to purchase a vehicle!

Originally had a terrible experience there because of bad - J.Adams

Originally had a terrible experience there because of bad communication between the employees at the dealership when I went to look at a vehicle. Taylor made it all right though. Thanks.

Do not buy a car from this dealership owner group! - Nate G.

Do not buy a car from this dealership owner group! I wish I could give 0 stars because I would. I went in to this dealership on 3/9/2024 to look at a vehicle for sale. After getting an offer, I decided to wait and try and do a private sale on my car instead of the trade-in offer that they gave me. Rick, the salesman contacted me regularly through the rest of March asking how the process was going (he wanted the sale). On 4/5/2024 at 5:25 pm, he sent me a text with a new price on the vehicle. When I called the next day, I discovered that Rick was off work that day and the guy I spoke with said that the price was actually $6k higher than what Rick sent me. When I mentioned that I received this text, the guy said that it didn’t matter what Rick sent me. This is clear evidence of a bait-and-switch sales tactic. In fact, this “deal” was worse than what I was offered back in March. This is actually my second bad experience from this dealership owner group. 10+ years ago, I had a bad experience with their service department. I thought I would give them another chance. Boy, was I wrong!

Very honorable and ethical in discussing a purchase for a - Wjohnson

Very honorable and ethical in discussing a purchase for a used vehicle and possible trade in. Dave Kress was great to work with.