Dutro Ford Lincoln Nissan

The service center at this dealership leaves a great deal to be desired. We purchased our Nissan, new, at this dealership and had a great experience. But once we started servicing our Rogue here it was qui to be desired. We purchased our Nissan, new, at this dealership and had a great experience. But once we started servicing our Rogue here it was quite the opposite. Long wait times were the norm, mysterious damage to our vehicle such as a dent in the quarter panel next to the hood, that wasn't there before. Oil leaking from the drain plug on multiple servicing's, they would never change the crush washer on the drain plug. And just recently my windshield came back cracked. When i questioned it the service manager told me it was a rock chip and things happen. Don't worry was his response, your comprehensive will cover the damage. Meaning someone else will pay, just not us. I had no proof, so $200.00 later i have a new windshield and will NEVER use this dealership again or recommend!!! More

Great service friendly staff in and out when they say always had great service hear always had great service hear More

Great customer service and they do an excellent job servicing my vehicle. Always with great follow up! servicing my vehicle. Always with great follow up! More

Have been very efficient and thorough and speedy service so far. No problems with dealership . Very convenient to access.. every one seems very helpful. so far. No problems with dealership . Very convenient to access.. every one seems very helpful. More

Great people, best customer service I’ve received thank you Chico and heather for both of your help! you Chico and heather for both of your help! More

I was very pleased with the prompt response time. My salesman approached me before I got into the building. They got me what I wanted with a smooth transaction. My salesman approached me before I got into the building. They got me what I wanted with a smooth transaction. More

I had the pleasure of working with Jesse Melick on purchasing a new to me truck. I looked at a couple smaller mid size vehicles but I told Jesse that I really wanted a full size truck and the options purchasing a new to me truck. I looked at a couple smaller mid size vehicles but I told Jesse that I really wanted a full size truck and the options I wanted. He showed me a few on the computer that met my requirements and promptly brought the one I selected to the showroom. He explained the features and operation of the essential functions before allowing me to test drive it. Once I decided to make the purchase, Jesse wrote up the deal and presented it to me for approval. It then went to finance who got me a pretty good rate and completed the sale. The truck was detailed before I took possession. Overall the entire process was fantastic and stress free. Thanks Jesse for the professionalism and courtesy during the entire process. More

We were very pleased with our overall experience! Staff were extremely helpful, especially Jesse Melick (Sales Consultant) and John Gibbs ( Finance Manager). Well done!! Staff were extremely helpful, especially Jesse Melick (Sales Consultant) and John Gibbs ( Finance Manager). Well done!! More

Corey & Keith worked to find me the truck I was looking for. They have always been kind, courteous & professional in their dealings with me. They treated me fairly on my trade in & have reached out to che for. They have always been kind, courteous & professional in their dealings with me. They treated me fairly on my trade in & have reached out to check & see how I’m doing. They were very helpful with setting the things I didn’t know how to set (like pairing the phone). Dutro has great team members! More