891 North Carolina Used Car Dealers

Excellent service. - mbcord429

Excellent service. Quick response Isiah was great to work with. Would highly recommend to anyone looking for quality service

Professional service without breathing down my neck. - cakestarbarbie

Professional service without breathing down my neck. Knowledgeable and helpful...would definitely recommend if you are looking for a no hassle and stress free car browsing and purchasing experience. Lee was very personable and all staff encountered were friendly.

This was not the location address shown online. - Jhorowitz08

This was not the location address shown online. It is the one in Frederick MD. Never got back to me. Upon doing vin research, I found this "no accidents reported" car had been bought at auction from State Farm-totaled! Front end and engine smashed, saw photos. Glad they didn't get back to me.

Buyer Beward - mcoop28277

Don't walk, RUN away from this dealer!!! Owner sold us a car with unsafe tires, dead battery, broken C/D player, broken sunroof, no owner's manual and rattling door. The owner assured us she would have someone pick up the car and make the repairs. Instead, she proceeded to give us the run around for several days and then ceased all communication. We filed a complaint with North Carolina Department of Justice, owner then claimed that she did not have any knowledge of our complaints despite us having e-mails showing the contrary. She submitted to the North Carolina Department of Justice something she copied from the Ebay website depicting a 2006 manual. Subsequently, the owner sent us a manual for a 2012 car however the car we purchased from her was a 2006. We immediately notified her of the mistake. To date, she has not contacted us. Spent over $1,000.00 to make the car drivable and safe several days after purchase. We still haven't fixed the sunroof and C/D player. Please note, everything was rosy until she cashed our check!!!

I purchased a vehicle here that had a couple minor... - revaehj

I purchased a vehicle here that had a couple minor issues. I bent over backwards trying to work with them to get them fixed. They agreed on the Bill of Sale to some stipulations of purchase. Needless to say, they still owe me a reimbursement a month later despite countless promises. They have been very rude and disrespectful once they got my money. If you decide to go here beware. They are true “Used Car Dealers”

Car had several issues. - Skeene1202

Car had several issues. Felt rushed to make a decision on purchase. Wont buy from them again. They say they run cars thru service dept but if they did their mechanics have to be blind or ignored.

This is the crookedest dealership I have ever dealt with. - Pchexchange

This is the crookedest dealership I have ever dealt with. I have purchased a lot of vehicles in my day. Worst service worst response time if any and they all lie I will have an hour and a half away purchased an SUV from them, for my wife asked all the questions looked at the photographs Delivered the car to my wife’s work for a Christmas present. The car was filthy windshield had a rock chip in the drivers for you stickers for stock number we’re not taking off, and my wife was very embarrassed when she walked out to show it to her coworkers they want to offer $35 to have it washed detail guy told me $50 to clean it they will not replace the windshield told me to turn it in on my insurance took them over a week to even get that response after calling every day talking to multiple people stay away from this dealership

Customer service was horrible! Went through two cars from... - orlandofam85

Customer service was horrible! Went through two cars from here. I've spent more in repairs than the price of car. I would not recommend to anyone, unless they are a mechanic

They knowingly sell faulty vehicle's with the false... - latrisel

They knowingly sell faulty vehicle's with the false pretense of repairing them at the time of purchase. Only to later charge you for the actual repairs. The auto repair facility resembles a chop shop or junk yard of some sort. Real scam artist buyers beware of this organization.

Amazing! - ashleystell16

The employees are incredibly patient, informative and personable. Karli went above and beyond to ensure my satisfaction. I was very pleased with my experience and will be returning for all other vehicle purchases.

We should all humble ourselves. First, I am an African... - Tee

We should all humble ourselves. First, I am an African American male with dreadlocks. When my wife and i approachedthe lot, every worker looked at as and through us. Ignored us walking and looking at them through window waiting for help. Until i was fed up and left........ LASTLY, the wife bought her Porsche Panamera from Raleigh, and i bought my Maserati Levante from Charlotte...

Great place to buy a car. Not like your normal used car... - suprmanchd

Great place to buy a car. Not like your normal used car dealer. Very nice cars Mercedes, Audi, BMW, Porsche. Deals in highline cars, and suvs. No pressure from salesman at all. Would recommend to anyone in the area. Family owned and operated. You get to deal with the owner and their prices were less than the surrounding dealers.

I was told they would hold the car. - To late

I was told they would hold the car. Drove a 100 Miles only to see it being driven off the lot as I pulled in. I Was going to buy a different vehicle but, test drove it and the low tire light on the dash was on.when I inquired the man told me yeah probably a sensor. I asked him to look at it he said when he got around to it. At the time there were no other customers on the lot. I left without buying anything an won't ever go back. Waisted my time and the customer service was awful

Wonderful Experience buying first "new" car - RFloyd

I highly recommend Capitol Auto as a low-pressure car dealer. Purchased a 1-owner 2014 Hyundai Elantra GT from Capitol Auto at the end of May. My initial contact was with Maria, who set up a test drive with Robbie with about 30 minutes notice. After the first test drive, they were patient and not “pushy” as I set up my finances. After a few days, I asked to take the car for a pre-purchase inspection at my mechanic. Maria was more than willing to accommodate. Picked up the car at 9am and was told not to bring it back until 2pm to allow the most time with it as possible. After returning to the lot, I worked with Tyler on final price and financing. He was more than willing to negotiate the price when I showed him the market data from TrueCar and Cargurus. Even though I was already pre-approved for financing, he was able to beat my bank’s rate. Including final paperwork, I was in their office for 2 hours, most of which was due to the bank taking an hour to process my information. Throughout the entire process of the first test drive to driving away with the car, I felt comfortable and under no pressure, which was a completely different story than the other official Hyundai dealers in Raleigh. A couple of my friends asked where I got the car, and after responding, I encouraged them to look at Capitol Auto’s lot first, because I know they will be treated well.

Moe made the buying process easy and stress free for me - balochmomin919

Moe made the buying process easy and stress free for me and my family, if your looking for a car I would highly recommend them

After being left unanswered by Paramount Kia, the good - addem1029

After being left unanswered by Paramount Kia, the good people at CarMax were able to help us out.

It was a very pleasant experience. - ballen12

It was a very pleasant experience. Everyone was very professional, and there was No "hard sell" type pressure. The price of the vehicle was clearly explained.

Great folks and great cars for fare price. Thumbs up !!... - Mandrsimpson

Great folks and great cars for fare price. Thumbs up !! Thanks to All for all your efforts . Give all the praise to God Almighty for all we do in everyday life.

Terrible Experience - Christina

At the time I purchased my 2011 Jeep Grand Cherokee, I also purchased the Freedom Warranty. Well 5 months after purchase, I took it to a shop to start a claim because it was making a loud noise. The warranty company inspected the Jeep and found that the drive shaft was bad, as well as, the transfer case motor. Their inspection report stated that the drive shaft was a long term pre-existing condition and would not be covered. Not to mention the transfer case motor is a non covered part. This dealer sold me a Jeep Grand Cherokee that had a faulty drive shaft at the time of sale. When contacting the dealer and speaking with Brian Jones, they refuse to take any responsibility for the issue and only want to blame the customer. I am now out an additional nearly $2000 for repairs I was not planning on paying. Did I mention, I have only had the vehicle for 5 months?! I was able to cancel the warranty for a prorated refund also but that was just as big of a hassle that you have to go through the dealership for. If you are looking for a safe, reliable vehicle for your family then this is NOT the place. This dealership is deceitful and the warranty they upsell to you is useless. I have lived in the area my whole life and have never had an experience as terrible as this when purchasing a car whether from a dealer or private seller. Go elsewhere, I promise you won't regret it!!

I felt like they tried to help me,but I didn't have - CANDICE DAVIS

I felt like they tried to help me,but I didn't have enough money

Cavalier Auto Sales was my savior I had been to several... - Angie1971

Cavalier Auto Sales was my savior I had been to several different dealership and heard no and I had to have a huge down payment. But I found a car that I wanted at Cavalier and called to find out the price when Brad answered the phone and helped me with the price. We set up an appointment and that afternoon I left with a new car. I would tell my family about this place so if you are looking for a great place to buy a car and get a great deal try Cavalier Auto Sales. Thank You for your help Brad

Terrible place - alejandropazoz

Sold me a BMW and I broke down three miles from the dealership when I'm bringing the car back he said that is not going to fix it

No pressure sales. - Kmorrow

No pressure sales. They deal almost exclusively with former fleet vehicles. So they vary in quality, features, and total miles. The trucks are priced accordingly. The truck I went there for was not in the condition I hoped for but I had no problem finding another that fit my needs. Just know that upkeep of each vehicle varies. Staff was very knowledgeable and friendly. Overall it was a very easy car buying experience.

Looking for a new or used vehicle? - Clark Cole

Looking for a new or used vehicle? Tom McClay at Hendrick Toyota of Apex is the person to talk to. He'll work to find you the best vehicle for you, with no pressure to purchase. He's happy to sell you a car but ultimately wants to make the best buying decision possible for you.

The best most friendly and competent service I have ever - wgbrbob

The best most friendly and competent service I have ever known. Growing up in a mechanics family I have seen them all.. This service department is the GREASTEST !

i have dealt with this organization for more than twenty... - wayno

i have dealt with this organization for more than twenty years, and have been convinced, by their performance under many different factual situations, that they are the finest used car/service source in guilford county. both don heath, the owner, and his son, donnie, are of proven honesty. they are straightforward and reasonable in their pricing policies, and the service staff is very dependable.

Rude Customer Service- They called me. Twice. - NotNice1234

This company called after business hours, to get information from me demanding it was an emergency. It was not. The same person did not actively listen or follow up with any of the information that she said she would send me then blamed me for her rudeness and lack of professionalism. If you want to do business to get abused and yelled and treated like an idiot, this is the place for you. If not, then I would not recommend this place based on their awful customer service.

Down home experience. Very Easy! - eazyed7

Doug Alligood was extremely friendly in helping me pick out a vehicle. I would have never thought that purchasing a vehicle could be so easy and I knew I could trust them to help me out. I would recommend this dealership to everyone!