880 North Carolina Used Car Dealers

I’ve been in this world for 41 years in that after my... - Montell

I’ve been in this world for 41 years in that after my time in the military I wanted a profession that would allow me to be straight and honest, therefore I became a Police Officer. Been in law enforcement for 18 yrs now and I love it. What annoys me as a man, veteran and cop is when people try to take hard earned money from hard working people. Just 6/1 my wife (school teacher) showed an interest in a Acura MDX and American Automotive Group in Mooresville N.C she called inquired and we pondered on the vehicle…the next morning Jim the owner called her at 830ish and knocked 800.00 off the price we said sold… send the information over, we had already secured financing. Then we agreed to meet at Cabela’s in fort Mill SC. Jim stated he’ll call us when the paperwork was ready to go. For several hours we was back and forth and we disregard the little details that later added up. Such as the vehicle had a 299.00 E.T.C cost, so we began to research what it was and long story short it’s anti theft mechanism that actually optional but Jim stated it was mandatory, per n.c law. Research proved that was a lie and if a dealer force you into it the dealership should be sent to the attorney general office. Once advise of that he backed that cost out. Like previously stated I’m a cop stolen vehicles are my thing….When a vehicles stolen the VIN is entered into ncic and that vehicle is flagged by law enforcement through the entire USA. Once the price is worked out they tried to add north Carolina taxes into a vehicle which was being registered in South Carolina and proclaim to back the cost out and move it into the cost of the vehicle, the wife caught that and made them add SC fee vs NC which is cheaper. This ruled it up to incompleteness…. The straw that broke the Camel back after the numbers was ran they called us 6 hrs later and stated were ready. Anyone who financed through usaa knows it only takes an HR to buy a car, I’ve brought 3 took less than an HR on all of them. We get a call from John employee of the dealership stating we here, we stated we 30 mins out, we got there no John. We called he come barreling around the corner and as the car approached I clearly see damages to the front hood as well as the left bumper poked out. I stated to John this was not in the pictures and showed it to him, they took angled photos that would not show blemishes, we called the owner “Jim” he’s in a meeting… mind u as I’m cursing like no body’s business John stated he took the pictures, that’s what he do. So I asked why didn’t Jim tell us this was damages on the car he (John) then stated you getting the car so cheap you can fix it with the difference. I spent 29k on a used car it should be flawless. I work hard for my money and honest money come rather slower and harder than fast. So the detective in me kicks in and I see John texting like a mad man, but we on hold for Jim because he’s in a “meeting” so in jump into John and find out he’s talk to Jim. Lastly I got my loan paperwork from John ripped then threw them in the back of my car and drove off. I left there went to echo auto sales got the same vehicle for 2k less 5 yr aftermarket warranty and walked in the dealership at 4 and left by 515. My sales person name was ty amazing young man. Finally the dealer fee at American Automotive Group was the highest we ran across in N.C look around. I have no reason to lie. A person is only as good as his/her word, they provided deceptive pictures, attempted to force us into cost that was optional, lie about being in meeting instead of facing the conversation with a pissed consumer, I also have screen shots of the pictures on the website and up close pictures of the ones taken from the pointless ride to meet American Automotive Group. How I’m going to handle this well I’m gonna report it to the attorney general office, better business bureau and usaa to include posting this on every social media platforms I can find. After looking at the reviews later look the names of the people that gave good reviews, it’s obvious it’s fake names and reviews.

They do not honor any warranty, run away fast! - IAMV

They do not honor any warranty, run away fast! They are dishonest and con artists

AutoStar is awesome!!! - Dieselrunner

AutoStar was a great place to do business they were tremendously helpful and knowledgeable and helped my family in every way you could imagine. I am so pleased with the Jeep we purchased. I will absolutely recommend people to auto star!!! They took care of everything for me.

I have bought four (4) cars in this dealership in the - jrtaxacct@gmail.com

I have bought four (4) cars in this dealership in the last 8 years, Great cars, No problems. Excellent Service Jose Reyes

Bought a 2008 Aston Martin DB9 Volante which 'passed PPI' - redgrant

Bought a 2008 Aston Martin DB9 Volante which 'passed PPI' - car will not pass emissions in Nevada. Carolina Exotic Cars (Carolina Cabriolet Motors) has never sent me a copy of the PPI which I have a paid receipt and invoice. Car came of the trailer with out enough gas to make it to a gas station - 1/8 mile from my home. Gas gauge is off by 65 miles. If they can pass a buck they will pass HURLE it!

The staff member Heather that contacted me was very - mksmith1964

The staff member Heather that contacted me was very professional and not pushy trying to get me to buy a car. She asked me what I was looking for and has sent me emails with SUV’s that match my needs. I’m still looking and appreciate her checking in with cars for me to review.

So far so good. Erica has kept me up to date on the... - tazioknight47

So far so good. Erica has kept me up to date on the Nisson Juke. I will try to make an appointment next week for an appointment.

This dealership has potential to be a good smaller scale - 03_raceway.shopper

This dealership has potential to be a good smaller scale place but the management responsiveness is poor. I wanted to negotiate damages on a vehicle they were selling that should have been repaired based on the vehicle’s description but there was no follow up and they may have a pattern of not doing a reasonable QC on there inventory.

So disappointed. - Disappointed to the max

So disappointed. Chris our salesman was awesome. HOWEVER... We bought a truck a week ago and every day since we bought it, something has happened. Passenger seat stopped working the next day. Trunk scraping. Noticed driver side seat doesn't heat. Next morning, truck won't start and no we did all our checks and balances to make sure we didn't leave anything on like they tried to insinuate. They told us they fully charged it. We went 3 hours from home... Now we are stranded and the truck won't start even with a jump! We've had it ONE week! This is crazy! $300 later we finally got the truck to start. The battery they assured us was okay was bad!!! Tested it 3xs at auto zone with photos to prove it!

Exceptional buying experience! - nctrader

Great customer service with no hassle or sales pressure. Completely satisfied with overall transaction and detailed customer service received from Scott Watts at Empire. I would recommend Empire for any new car buyer.

Unprofessional & Crooked business deal…Gabe Rowe won’t - jokitawright

Unprofessional & Crooked business deal…Gabe Rowe won’t refund $20,000 after having car for one day.The car is returned back on lot due to strong urine odor,broke seat handle,remote start was not as advertised & car started jerking during driving.Kevin Woodard concern was bringing check bc I was given a loaner when I refused at 1st.After last call,I took check. I went to dealership on 3/26/24. Didn’t sign papers. Days later I was told to sign bc of purchasing after told vehicle was at Chevrolet bc seatbelt recall.Then I was told something was being order for the vehicle.Come to find out,Kevin lied.He didn’t suppose to get check til vehicle came in. I was texted about vehicle in on 3/14/24 & was not satisfied.Come to find out,he sent check in to be cashed before vehicle was at dealership & seen by buyer.I wasn’t given paperwork or nothing. I wouldn’t never purchased that vehicle in that condition.The upper management admit Kevin was wrong & the lies I was told.But yet doesn’t want to refund.

These folks will lie to your face. - Jacobnelson919

These folks will lie to your face. I was on-site ready to buy a vehicle and they sold it out from under me. “ Hello Mr Nelson this is Todd from Smart Cars by Wieland the GX Lexus is out at the moment Bella let the customers take it to pre sell inspection” Sent to me moments after I called to say I was on my way with payment and insurance. I walked in the door and John looked me in the eye and said “don’t worry I was very firm with them that you were going to buy the truck”. He sent me to lunch to wait for the vehicle. John had me waiting for over 3 hours before telling me he had sold the vehicle to someone These folks lied to my face and wasted a total of 2 days and over $100 of mine. I have bought lots of cars over the years. I strongly suggest you avoid these clowns

Best in Town - Darcy from High Point NC

I have had the pleasure of purchasing a Jeep from Triad and also trading in and buying another Jeep. Both experiences were hands down the best I have had looking for a vehicle. From the time I stepped foot on the lot I was treated like family. There was no pressure to buy and they went out of their way to get me exactly what I was looking for. Mark, Roy, and Mason are TOP NOTCH! I highly recommend going to Triad in motion if you want to be treated right. Thank you!!!!!!!!

Excellent sales people. - M Lash

Excellent sales people. Very helpful without being pushy. Above average cars at below average prices. Will be going back.

Tarheel has a great small town dealership feel but with - natedegoede33

Tarheel has a great small town dealership feel but with the large dealership services and expertise!

Easiest car purchase ever made. - songoku

Easiest car purchase ever made. Straight forward and nothing hidden. Can't recommend them enough. Joe Cirunay was fantastic as well as everyone I encountered.

HIGHLY RECOMMENDED! - Drew

First time dealing with Carolina Auto Imports. I live in New Jersey and this was my first time buying a car without physically seeing it. The general manager Amin was awesome. He sent me a few videos of the car upon request with no hesitation and was extremely transparent with me about everything. He stayed in contact with me the entire time until the car and title were delivered to my door. I would absolutely buy another car from here and will highly recommend Carolina Auto Imports to my friends and family. I am posting this review on multiple sites so everyone can easily see it. Very satisfied customer and very happy Audi S4 owner!

Had a great buying experience working with Darryl and... - Carter

Had a great buying experience working with Darryl and Brad. I shopped around to find the best value and found exactly what I was looking for. I would definitely recommend buying from them as they were extremely helpful and friendly throughout the whole buying experience.

Initially, I thought I was dealing with an honest car - dressman.gb

Initially, I thought I was dealing with an honest car dealer who delivers anywhere in the country. Sight unseen, we agreed on pricing for the truck I wanted and the truck I had to trade. We exchanged photos, videos, etc. I was told the truck was in excellent condition - which it should be from a dealer and at a cost of $64K. Upon delivery there was a tick in the engine and the next morning the engine light came on. I called the dealer and no one called me back, I called again and was told that they would get back to me at 10am Monday... never called back. Meanwhile I took it to a local dealer and the engine light indicated the motor was blown. Luckily it was under a factory warranty. Upon complaining to the BBB in Raleigh, they said - It was in excellent condition, we will call you back. And... they still have never called me about this. Buyer beware in dealing with this dealership. Their sales manager nor their owner wouldn't even call me back. It took a month to get the new motor installed by my local RAM dealer. Either the iDeal Auto sales team and owner is dishonest or their shop that "fully inspected" the vehicle is incompetent.

Excellent - Claude S Morris

I worked for Grant Jarman for three years in the 90"s selling cars. Grant and Jim work hard to buy and sale the best used car available in Greenville. I am no longer in the car business and do not live in the Greenville area . I have bought several cars from Grant over the years and have had excellent service out of all. Grant is not a mechanic ,but he is very knowledgeable about what to look for in a good used car . He would send every car to the same outside mechanic to have the cars looked at before they went on the lot . mechanical things break down even in new cars . buy a car with warranty if you do not want to be hassled by nit picky problems. most of his cars will have factory warranty anyway. They deal in quality.

Drove 3 hours to look at a truck, pictures looked way - corkertj

Drove 3 hours to look at a truck, pictures looked way better than in person. Would not negotiate on the price as it had issues and needed tires. Looked at other trucks on the lot and all had issues. Not good people to work with, PLEASE DO NOT DEAL with these people, they are a joke!!

Andy is a class act who truly cares about his people. He... - Will53x

Andy is a class act who truly cares about his people. He takes care of his customers very well and always does his best to put everyone in the right situation. I can't express the gratitude I have for what he's done for me and my family. Very reliable person..

Honest, friendly, fair. - Collinscarey

Honest, friendly, fair. I didn’t get the deal though, because I didn’t get back quick enough and someone else bought the car!

Looked at a car online got online was told it was there. - Wes angel

Looked at a car online got online was told it was there. Got message a couple hours later saying it wasn't there. Decided to go anyway. Looked at a Camry, the bank wouldn't approve it to many miles, looked at a newer Toyota got approved. It pulls to the left. All the tires were low and theres black sticky stuff all over the inside back glass. Cracked taillight hole in front bumper spider web from impact in rear bumper and still cost $17,000.. just be aware of what your getting into.

They are very friendly and respond promptly to questions... - mexicocentral

They are very friendly and respond promptly to questions we have. I loved your attention to my emails, they earn 5 stars for their services.

I had been looking for a Porsche 996 Turbo for about 9... - jcianti

I had been looking for a Porsche 996 Turbo for about 9 months and found what I was after at Total Performance. I was treated with professionalism, and Lisa and her team were great throughout the transaction. Buying a used car at long distance is not easy, but Lisa kept in touch and went the extra mile to be sure I was satisfied and had the information I needed. The car was as clean and beautiful as described. Take a look here if you're in the market for something different or special.

Buying a car is stressful. However, Eric made my purchase... - jenetlinger1

Buying a car is stressful. However, Eric made my purchase virtually stress-free. I was able to complete most of my application online, picked the car, walked in and signed the papers. They gave me a great deal on my trade and my brand new car. Anything I needed, everyone was quick to get. This was the most pleasant car purchase ever. I agree with the other review. It's difficult as a woman to make a car purchase, I've been to 3 other dealerships and walked out after hours of badgering. Eric treated me like a buyer and friend, verses pulling smooth salesman talk on me like the other guys around town. If you're looking for a great experience, please go to University Ford in Chapel Hill! If the don't have what you want on the lot, they'll go find it for you. A + team!!

Pleasant transaction. Enjoyed the visit, no sales... - Brad C.

Pleasant transaction. Enjoyed the visit, no sales pressure. Straight up talk, no gimmicks. Excellent selection of used cars to choose from. I will definitely consider buying from them again in the future. Brian Jones was easy to work with and met all of our expectations.

I like it 😀 Very Much I Do Really I Love It I Enjoy it - Ebtcarl10

I like it 😀 Very Much I Do Really I Love It I Enjoy it so much