897 North Carolina Used Car Service Centers

The customer service was wonderful, and they were on - yvonne_dominion

The customer service was wonderful, and they were on point with everything I needed done!

Last visit was oil change and purchase of a new battery. - Priceb

Last visit was oil change and purchase of a new battery. Service was excellent! Very professional. Thank you!

Outstanding service! - budfarley1

Outstanding service! Karen, my service advisor was always available to answer any questions and always kept me informed with the work being done on my F-150. If I need any other work done, Crossroads Ford of Sanford will be the ones to do it.

They stand behind their work 100%. - lubomir.ratchev

They stand behind their work 100%. Rest assured that their service dept. will take care of you. I go out of my way to get my servicing done here even though I live 4.5 hours away.

Worse experience I've ever had at a dealership repair - anapat33

Worse experience I've ever had at a dealership repair shop. They took my money and didn't fix anything that was wrong with the car. All they did was a tune-up and water pump, after which the car still wasn't running, and they took $3,400 to do nothing to make the car run. I even had to take it to another mechanic for an additional $2,100 of repairs, totaling $5,500 for something that should have cost only $800. Biggest fail in the history of all repair shop fails. They think they should get a participation trophy (ie. your money) just for trying to repair your car, not actually fixing it, but just for trying. There is something wrong with that kind of thinking. It makes them unethical and not trust worthy, and they will not work with you to actually fix your car after they've done nothing to fix it but still taking your money. And they will blame you and make excuses and then do nothing but take the money and run and leave you with a car that's not fixed.

Brought my Jeep in for a bad sensor, was told to come - Kayla

Brought my Jeep in for a bad sensor, was told to come back 5 days later, they checked it out and said it was fine but if the issue comes back to call them. The issue came back the very next day so I brought it back. Was told a sensor was bad and a new one was ordered. I was given a loaner for 5 days per the warranty and a month later the new part finally arrived. When they took my car for a test drive after installing the new sensor, it shut off in the middle of traffic but I can’t get a loaner because I already exhausted the warranty so instead I have to drive what is now an unsafe vehicle…cool

Dealership is very professional and customer focused. - bkruss

Dealership is very professional and customer focused. Service department kept me up to date of my vehicle repair process

I always see Shawn Millsaps and he is extremely helpful - lrogers02

I always see Shawn Millsaps and he is extremely helpful and takes great care of me.

Bryan Gunter was very knowledgeable and helpful answering - bvanevery77

Bryan Gunter was very knowledgeable and helpful answering all my questions and advising me in decisions regarding my service on my GLS 450.

The Salespeople made the car purchase easy and fun, my - ALETAWAGONER

The Salespeople made the car purchase easy and fun, my purchase was enjoyable and everything i wanted was made available, I will return for my next purchase,

Service was great! - erikat7817

Service was great! Car running like new. Mechanic and staff very informative and helpful. Inexpensive oil changes available there as well.

Keffer Hyundai is always dependable, quick, friendly, and - Peggy

Keffer Hyundai is always dependable, quick, friendly, and so easy to work with. I trust their service department to keep my Sante Fe running at its best without killing my budget. It's really great to know you're in good hands, buying, servicing, and trading back in when the time comes. They're the best around!

Below you will see the response I got for my first review - Unsatisfied

Below you will see the response I got for my first review of this car dealership. As it states below, I am to contact Rhonda Olivers. I have left her message after message and she will not return the call. They act like they are going to do something about a poor review, but they continue to ignore their customers even though they respond to your review. This makes their customer service worse than I already thought it was! Response from the owner We are sorry to hear your experience with us was not a positive one. Please give us a call at 704-664-3303 and ask for Rhonda Olivera so that we can help to resolve the issue. Thank you!

I went to Team Chevrolet of Goldsboro on Friday, April - bridgettesessoms

I went to Team Chevrolet of Goldsboro on Friday, April the 26th to get my oil changed & tires rotated. Upon check-in, I was told that one of my air pressure sensors was out/bad. The gentleman asked if I wanted them to check it while there. Sure!! When I left, NONE of the sensors were working! I called the service department and was told that it should reset. After driving about 80 miles it had NOT RESET. I set appointment to take car back for it to be checked. I was then told that when the sensors are tested it knocks ALL of them out. If that had been told to me (if I had been aware) that the outcome was as it is now, I would NOT have had it tested! This is BAD customer service all around. Now I'm driving around without any tire pressure sensors working. Thanks alot....NOT!!!!

Very busy place, but managed to get my car in and - pungowoman

Very busy place, but managed to get my car in and fortunately had it fixed in three days. The only downside we ran into was that we were stuck at the dealership all day because there were no rental cars available in Elizabeth City! The dealership did shuttle us home at the end of the day. Another plus for them.

The best experience I’ve ever had at a car dealership - Nickwes06

The best experience I’ve ever had at a car dealership service department the attention to detail the great communication I couldn’t ask for anything better

Good experience with service department. - REKINLAW

Good experience with service department. Sammy was very courteous and friendly. The scheduling was well organized.

Changed the fuel filter in my 2017 F250 diesel truck (it - Ts

Changed the fuel filter in my 2017 F250 diesel truck (it had cracked and was leaking) and charged me …wait for it …$350 dollars!

Even with the dealership transferring over the course of - Lifeisfuller

Even with the dealership transferring over the course of a long, involved repair for our vehicle, Jeremy and the management and service department of Johnson Hyundai were champions on our behalf. HIGHLY HIGHLY RECOMMEND the Service Department of JH of Apex… especially Jeremy Baker!

Ana Santos! - thewaterisclear2020

Ana Santos! Bobby, the amazing fixer! And to the awesome guy who did my GoPro install ! Thank you for your kind service and help! you took the time to problem solve any issues! Bobby, I cannot say enough, there needs to be more kind people like you in the world! Sincerely , M Clearwater

William Figueroa provided excellent service support! - Ron

William Figueroa provided excellent service support! He kept me informed throughout the entire service appointment.

I would like to thank Randy Hembree Service tech for - collins_robert.m

I would like to thank Randy Hembree Service tech for always doing his best to make sure that my vehicle was fixed or does what it takes to get the repairs done. He has never been disrespectful, rude and never takes advantage of the customers he has been my main service tech For the past six years now and he always does what he says. He’s always fair and always reason reasonable and I appreciate him more than he knows. I trust him with my vehicle more than I trust anyone else there and if anybody ever has an issue with the Dodge, Chrysler or Jeep I recommend that you talk to him Personally

Labor cost outrageous. - Disappointed customer

Labor cost outrageous... For 6 hours over 1k Parts $230... Never again. Looking for somewhere else that will not rob me blind..

Awesome place to buy a vehicle or get it serviced. - Storminnorman060

Awesome place to buy a vehicle or get it serviced. Excellent sales staff helped me with multiple vehicles over the years, service is great and will get any issues taken care of correctly and in a timely manner.

I really like working with Deborah. - Leon

I really like working with Deborah. She always takes care of my four chevy vehicles

Friendly staff. - Djandib

Friendly staff. Check-in was easy. Chris Wagnor checked my van with me about my concerns to make sure they knew what the problem was.

My experience at Carolina Nissan in Burlington, NC this - melchor1106

My experience at Carolina Nissan in Burlington, NC this morning - 12/12/24 I took my ‘24 Nissan Frontier in for its first service. I arrived for my appointment, pulled into the receiving bay, explained who I was and why I was there. A man (Phillip?) greeted me, took my fob, and showed me to the waiting area. The waiting area was clean, bright, and full of things to keep a waiting customer occupied. There was coffee, doughnuts, a BIG TV, and even free video games. As I waited, Phillip text me to say I could contact him with any needs/questions I may have during my service visit. After about an hour, my truck was ready. Oil change, tire rotation, chassis lube, etc. was all it needed. I was pleasantly surprised that the service was free, as it was included under the extended warranty and service plan I bought from Nissan when I purchased my truck back in June. (I purchased from Carolina Nissan) It was a fine experience and I had no trouble at all. I saw none of the negative things people are saying in these reviews.

DO NOT HAVE ELYSIA AS YOUR ADVISOR I brought my car - bbree

DO NOT HAVE ELYSIA AS YOUR ADVISOR I brought my car here for a diagnostic and had an issue with not being communicated well with. My car was there for service on a Friday and Elysia neglected to advise me by end of business that my car would be staying there through the weekend. She also neglected to let me know that their Saturday team is not able to provide updates and that I would have to wait until Monday for an update. To me this is unacceptable as every other car service at any other shop I’ve had they are very great with communication and if your car is going to be staying over the weekend, by end of business day, you were provided adequate updates for service. There was also misunderstanding and miscommunication around taxes and fees applied leading and me being surprised at $63 additional fee. Upon bringing this to Elysia’s attention, I was met with non-accountability and passive aggressiveness and asking to speak with her manager. Her manager showcased the same lack of accountability and understanding, and on my way out, I was treated to more of Elysia’s passive aggressive tones. I found the whole process unprofessional, and will never bring my car here again . If you don’t know how to communicate with people properly and professionally and are not trained to be with the public I beg of you please find other work!