Team Chevrolet of Goldsboro - Service Center

I went to Team Chevrolet of Goldsboro on Friday, April the 26th to get my oil changed & tires rotated. Upon check-in, I was told that one of my air pressure sensors was out/bad. The gentleman asked if I w the 26th to get my oil changed & tires rotated. Upon check-in, I was told that one of my air pressure sensors was out/bad. The gentleman asked if I wanted them to check it while there. Sure!! When I left, NONE of the sensors were working! I called the service department and was told that it should reset. After driving about 80 miles it had NOT RESET. I set appointment to take car back for it to be checked. I was then told that when the sensors are tested it knocks ALL of them out. If that had been told to me (if I had been aware) that the outcome was as it is now, I would NOT have had it tested! This is BAD customer service all around. Now I'm driving around without any tire pressure sensors working. Thanks alot....NOT!!!! More

I LOVE MY TEAM CHEVY GUYS ! !!!!! THEY KNOW HOW TO TREAT CUSTOMERS JUST A GREAT PLACE !!!!! !!!!! THEY KNOW HOW TO TREAT CUSTOMERS JUST A GREAT PLACE !!!!! More

100%satisfaction. When I call, I speak to a person! Confirmation of appointment comes via email or text. Service is excellent! When I call, I speak to a person! Confirmation of appointment comes via email or text. Service is excellent! More

All of my service needs were met on the scheduled date. My husband was kept informed during the entire process. My husband was kept informed during the entire process. More

Came in for an alignment. I replaced my air filter the day before myself. While I’m there I get notified my air filter needs changing and a picture of my brand new filter gets I replaced my air filter the day before myself. While I’m there I get notified my air filter needs changing and a picture of my brand new filter gets sent to me with an offer to replace a $30 filter for nearly $90 and turning 3 screws to do so. If you will blatantly try to deceive someone over something as small as a filter then what will you do to sell a car. Seems as if the alignment was done and tires rotated. Although I can’t be sure. Then there were employees arguing with another customer at the front desk over labor costs. The entire industry is so unbelievably money hungry it’s ridiculous. I’ll never be back in Chevrolet of Goldsboro. There’s always something disappointing. Whether it be an air filter scam or a rude GM. But that’s from 2021 and for another survey. More

Its always a pleasure dealing with Abby. Thank you once again for your help. Thx Thank you once again for your help. Thx More

The customer service employee was very polite, informative and respectful on my needs with what needed to be done to my vehicle. informative and respectful on my needs with what needed to be done to my vehicle. More

Everyone is knowledgeable of what needs to be done on the vehicle & nice to work with. vehicle & nice to work with. More

The environment is clean and the workers are polite, patient, informative, respectful and friendly. I have been a customer for years and this is my 3rd automobile...Achieva...Cadillac CTS ( 1st Year Edi patient, informative, respectful and friendly. I have been a customer for years and this is my 3rd automobile...Achieva...Cadillac CTS ( 1st Year Edition) & now an Equinox SUV. More

Took my brand new Tahoe in for the first oil change. The next day there is a HUGE puddle of oil sitting in my garage floor. They WILL be fixing what damage they did and my car will never go there again. It next day there is a HUGE puddle of oil sitting in my garage floor. They WILL be fixing what damage they did and my car will never go there again. It was better when it was CCOG. They were all ready to close up shop and be off for the weekend. Customer service and integrity is not what it used to be. Also, the service rep acted as if he was bothered that I even came in for my appointment to begin with. More