897 North Carolina Used Car Service Centers

Great experience with service department! - AGreen

Great experience with service department! Scheduling was easy, service advisor was courteous, friendly and knowledgeable. Service was completed in a timely manor. I would not hesitate to recommend this dealership!

The customer service at Burlington Kia is truly - atires1.sf

The customer service at Burlington Kia is truly phenomenal. They got me in and out in no time .

Recently took my car into Hendrick BMW for service and - Max G

Recently took my car into Hendrick BMW for service and had the pleasure of working with Mariana. Not only was Mariana extremely professional and knowledgeable, she also went above and beyond to ensure exceptional customer service. The entire process was seamless from top to bottom, and I ultimately left the dealership with the utmost confidence in the work that was done to my vehicle!

Very self explanatory… extremely customer focused down to - Bob

Very self explanatory… extremely customer focused down to the last detail… timely, communicative, competitive pricing, easy in and out, and very thorough quality workmanship.

Chris was extremely friendly and efficient. - jimwilson0

Chris was extremely friendly and efficient. Super good to work with. Explained all the work that needed done in layman’s terms.

Only reason I didn’t make this 1 star was because John - Sebastian222

Only reason I didn’t make this 1 star was because John Powell at the parts section and Luis Rivera at the car check up were great. They were both attentive and I felt the care they had for me when dealing with my issues; however, Allen Hartgrove deserved 0 stars if that was possible. I also got my vehicle from here 2 years ago and almost had no issues besides an add on that didn’t work that I had to get refunded for. Allen left me for about 15 minutes to “get some information” from my vehicle. I saw him walk off with another client. Then he returned and said “sorry about that I just need to get some information from your vehicle.” Excuse me? Was that not what you were supposed to be doing to begin with? After I told him my desires to make a deal for a trade in, he comes back with a luxury trim level and an XLE one but had no information on the value of my trade or how much I would pay for each vehicle. I told him I wanted to pay less than 500 a month since that’s my current payment and I’m about to pay off the vehicle. Somehow, he returns ONLY having the breakdown for the luxury trim and not the other vehicle and the vehicle would have increased my monthly payment. My car’s payment was 28k after 10k down and he was offering me a 31k payment after my vehicle trade in. He clearly didn’t have the best intention for me in mind. Also, I don’t know if his computer didn’t work but he would walk away to figure out everything and he walked away 4 times. On the 5th time he was going to walk away, to figure out the price break down for the XLE vehicle, I told him my vehicle had been ready for a while and I was not interested anymore. He was a huge waste of time just trying to upsell me some luxury trim.

I've worked with Rob, various service advisors, and - MC

I've worked with Rob, various service advisors, and Amanda and found every one to be highly responsive to my needs. Williams service goes above and beyond, never trying to "upsell" you for things you don't need. I implicitly trust this dealership and am glad I moved my service business there. One last thing: Their valet service is convenient and exceptional. Amanda, who picks up and returns your car, is a gem and always efficient, responsive, on time, and communicative. She represents the best of Williams Subaru's Service Department.

knowledgeable and friendly staff. - SEMPERFISEVENTY1

knowledgeable and friendly staff. Courteous and very willing to assist. The service department is outstanding.

Lily the service agent was very professional, client - JUANITA CRAIG

Lily the service agent was very professional, client oriented, always checking on the clients when the car is in service. She did everything she could to ensure our service was excellent. This is the place to go for any jeep or chrysler product you have. 10/10 top od the line service!!

Very helpful and friendly staff. - danielrgoertzen

Very helpful and friendly staff. Facility is nice and don’t have a problem taking my car for service here!

Longtime Toyota customer I use Hendrick Toyota - Wforbis1027

Longtime Toyota customer I use Hendrick Toyota exclusively, Rick McKenzie, Justin Dreyer, and the service team there make The process very easy. My vehicle is always taken care of in a timely manner. The work is extraordinary quality is second to none.

Sean Burris communicated every step of the way and let me - RLeon

Sean Burris communicated every step of the way and let me know that I was being taken care of. His level of customer service is rare these days and I hope they know they've got an amazing service advisor in the service center. Sean took care of a rental while the car was being repaired and kept me updated consistently. He’s definitely my preferred service advisor from now on.

Great service as always, Lewis is professional and took - Haoyu Lin

Great service as always, Lewis is professional and took good care of my car, very satisfied.

Both the service manager and customer service Joshua went - kengilway

Both the service manager and customer service Joshua went over and above to make me happy. Going through medical situations fixing my car took a big weight off my mind.

I was greeted as I drove in and taken care of - mclp

I was greeted as I drove in and taken care of immediately. Steve had my paperwork ready and took great care of me.

I've been coming to this dealership for a very long time, - daivion.kinnick

I've been coming to this dealership for a very long time, and every time I come in i get treated amazingly! I always get my questions answered and I'm always interested to see what's next on the lineup. Special shout out to Ms Alex, since she never hesitates to put a smile on my face when I visit :)

I am confident I received a good deal when I purchased my - Buster

I am confident I received a good deal when I purchased my vehicle. Waited longer than expected to do paperwork however there were none of the typical “surprises” often bound at other dealerships. The service department has been great thus far and even came to me to address a customer satisfaction program procedure (non-safety recall). They also offer mobile oil change services. Good people on staff!

Very efficient and friendly service. - marvink0976

Very efficient and friendly service. Had an appointment and there were no delays. The customer waiting area was clean with very comfortable seating options.

I have had several interactions with a salesman named - RetMann

I have had several interactions with a salesman named Gabriel. He has been very helpful with information about different models. One great thing about Gabriel is that he speaks Spanish! He conversado varias veces with un vendedor llamado Gabriel. Me ha ayudado mucho con información acerca de modelos diferentes. ¡Le recomiendo porque Gabriel habla español!

I have been doing business here since around 2017. - Mrs Brimmer

I have been doing business here since around 2017.. Super content with the service department. Jennifer went above and beyond today. She gave me a quote, kept me informed and got my vehicle back to me within the estimated time. She even excitedly told me she quoted a little high on one of the services. That ended up saving me almost $200 when all was said and done.

Thanks to Charlie Walker in service for the warranty help - Rick

Thanks to Charlie Walker in service for the warranty help to get my fifth wheel hitch taken care of

Outstanding service! - Jeff

Outstanding service! They can and picked up by truck. Serviced it and delivered it back to me!

Excellent service from xx. - dbourne

Excellent service from xx.in to xx.out, starting with the kind lady who scheduled my appointment to the servi rep.who explained what was to be done

Sarah went out of her way to stop and assist me with our - gachymore

Sarah went out of her way to stop and assist me with our Bronco service issues. I was in need of help she literally dropped what she was doing to solve my problem. When you bring in your car for an issue you are sort of aggravated and she, Greg and Mike were efficient, polite, and very helpful. Even the guy that dropped off our car. It makes a HUGE difference to be treated with care & professionalism. Thank you.

The new dealership is very spacious and has plenty of - Jswcc

The new dealership is very spacious and has plenty of seating to use the free WiFi. They have a great team of service advisors! The communication was great, Andrew and Jordan do a great job of keeping everything moving for my oil changes. Great place!

Thank you John B. - Sheila L

Thank you John B. for the great service you provided. We appreciate the time you take to explain everything in detail.

Always have a great experience with the service - VBLAIL

Always have a great experience with the service department. The two that work at the service desk are very kind.

Richard was great and made sure I was taken care of he - anthonykeynan96

Richard was great and made sure I was taken care of he and the service department took great care of me

Everyone was very friendly and accommodating. - thestonedr

Everyone was very friendly and accommodating. My service was done correctly and in a timely fashion

Very nice. - Jerrysikes7

Very nice. Great customer service! I am a widow and they worked with my budget. I highly recommend them!