1,446 North Carolina SRT Service Centers

My experience was fantastic! - Shamekio Allen

My experience was fantastic!! Sean was so pleasant and polite. He made sure he communicated with me about my car. And I will be coming back again! Even the mechanic was nice. Great Service!!!

Good service mostly good service, had to wait a little - Janetwelsh29

Good service mostly good service, had to wait a little bit for my annual service

Thanks to Charlie Walker in service for the warranty help - Rick

Thanks to Charlie Walker in service for the warranty help to get my fifth wheel hitch taken care of

Outstanding service! - Jeff

Outstanding service! They can and picked up by truck. Serviced it and delivered it back to me!

Debra is great in the service department! - MegsPassport

Debra is great in the service department! Go see her for Honda parts needs! Got me up to charge on my key fobs.

Excellent service from xx. - dbourne

Excellent service from xx.in to xx.out, starting with the kind lady who scheduled my appointment to the servi rep.who explained what was to be done

I've been taking my 2021 Land Cruiser here for four years - Rangerman

I've been taking my 2021 Land Cruiser here for four years for service. They are efficient, courteous and very knowledgeable. The waiting area is clean. Bathrooms are clean and coffee is free. The rep stays in touch as to status and is quick with follow up questions. They bring my vehicle back to service entrance and have it ready to go. Impressive team. Highly recommend them.

Sarah went out of her way to stop and assist me with our - gachymore

Sarah went out of her way to stop and assist me with our Bronco service issues. I was in need of help she literally dropped what she was doing to solve my problem. When you bring in your car for an issue you are sort of aggravated and she, Greg and Mike were efficient, polite, and very helpful. Even the guy that dropped off our car. It makes a HUGE difference to be treated with care & professionalism. Thank you.

Our entire experience with Samuel our advisor was a - clay.colmant

Our entire experience with Samuel our advisor was a pleasure. The entire dealership is clean and well organized. Samuel even had our car washed as a courtesy.

The new dealership is very spacious and has plenty of - Jswcc

The new dealership is very spacious and has plenty of seating to use the free WiFi. They have a great team of service advisors! The communication was great, Andrew and Jordan do a great job of keeping everything moving for my oil changes. Great place!

Thank you John B. - Sheila L

Thank you John B. for the great service you provided. We appreciate the time you take to explain everything in detail.

Friendly staff and they always take good care of my car. - melanied

Friendly staff and they always take good care of my car. Their staff is very knowledgeable

Always have a great experience with the service - VBLAIL

Always have a great experience with the service department. The two that work at the service desk are very kind.

Richard was great and made sure I was taken care of he - anthonykeynan96

Richard was great and made sure I was taken care of he and the service department took great care of me

Everyone was very friendly and accommodating. - thestonedr

Everyone was very friendly and accommodating. My service was done correctly and in a timely fashion

They are courteous though and friendly. - jayleazer

They are courteous though and friendly. Keep me informed of everything they are doing and return car in a timely manner

Very nice. - Jerrysikes7

Very nice. Great customer service! I am a widow and they worked with my budget. I highly recommend them!

The customer service was wonderful, and they were on - yvonne_dominion

The customer service was wonderful, and they were on point with everything I needed done!

Last visit was oil change and purchase of a new battery. - Priceb

Last visit was oil change and purchase of a new battery. Service was excellent! Very professional. Thank you!

Outstanding service! - budfarley1

Outstanding service! Karen, my service advisor was always available to answer any questions and always kept me informed with the work being done on my F-150. If I need any other work done, Crossroads Ford of Sanford will be the ones to do it.

Didn't do what they were suppose to do; oil change not - 19mar48

Didn't do what they were suppose to do; oil change not done. Only sold us tires

Dan has a phenomenal team, and rep DeMarco Crump is just - glyoung44

Dan has a phenomenal team, and rep DeMarco Crump is just amazing to work with!

They stand behind their work 100%. - lubomir.ratchev

They stand behind their work 100%. Rest assured that their service dept. will take care of you. I go out of my way to get my servicing done here even though I live 4.5 hours away.

Worse experience I've ever had at a dealership repair - anapat33

Worse experience I've ever had at a dealership repair shop. They took my money and didn't fix anything that was wrong with the car. All they did was a tune-up and water pump, after which the car still wasn't running, and they took $3,400 to do nothing to make the car run. I even had to take it to another mechanic for an additional $2,100 of repairs, totaling $5,500 for something that should have cost only $800. Biggest fail in the history of all repair shop fails. They think they should get a participation trophy (ie. your money) just for trying to repair your car, not actually fixing it, but just for trying. There is something wrong with that kind of thinking. It makes them unethical and not trust worthy, and they will not work with you to actually fix your car after they've done nothing to fix it but still taking your money. And they will blame you and make excuses and then do nothing but take the money and run and leave you with a car that's not fixed.

Great customer service have been dealing with them for - Randy

Great customer service have been dealing with them for years last few vehicles has been bought threw them

Jacob is always great to work with from start to finish. - JBellNC

Jacob is always great to work with from start to finish. Definitely recommend reaching out for service work.

Brought my Jeep in for a bad sensor, was told to come - Kayla

Brought my Jeep in for a bad sensor, was told to come back 5 days later, they checked it out and said it was fine but if the issue comes back to call them. The issue came back the very next day so I brought it back. Was told a sensor was bad and a new one was ordered. I was given a loaner for 5 days per the warranty and a month later the new part finally arrived. When they took my car for a test drive after installing the new sensor, it shut off in the middle of traffic but I can’t get a loaner because I already exhausted the warranty so instead I have to drive what is now an unsafe vehicle…cool

Dealership is very professional and customer focused. - bkruss

Dealership is very professional and customer focused. Service department kept me up to date of my vehicle repair process

Service is always on point. - dgrissett

Service is always on point. Never have any issues! Ms Amanda, Daniel and Mr Anthony are the best. Wouldn’t go anywhere else!

Right when walk through the door or step foot on the lot - rjsouza1189

Right when walk through the door or step foot on the lot excellent customer service all around