119 North Carolina Chevrolet Service Centers

Service Consultant Van Waters was very helpful and - SCOTTNORTON

Service Consultant Van Waters was very helpful and informed with what my vehicle needed. I have been very happy with all my interactions with Randy Marion

Dealing with Zachary was a pleasure experience. - SatsCollector

Dealing with Zachary was a pleasure experience. I highly recommend asking for him if you are looking for a vehicle but tired of the classic sleazy salesman. He will work hard for you and provide you great service during the sale but also afterwards.

Well trained mechanics making repairs correctly. - Gmith53

Well trained mechanics making repairs correctly. Have used Kurtis for 20+ years. Always attentive and listens to the sounds you make when trying to describe a sound your vehicle makes.

I had an AWESOME experience at the Town & Country service - ereid6181

I had an AWESOME experience at the Town & Country service department. Mr. Sammy and crew took good care of me! 😊

Chris provided truly great service! - Skelly

Chris provided truly great service! I will definitely be back to see him and direct my friends his way as well.

I really like working with Deborah. - Leon

I really like working with Deborah. She always takes care of my four chevy vehicles

These people in this dealership are very idiotic and - Lina white

These people in this dealership are very idiotic and never seem to know that the problem is and try to dance around the fact that they have no idea what’s wrong and don’t tell you that just to take a bunch of money out of you and keep your vehicle way longer than needed for nothing to be fixed be careful here bc they will Try to take your money!!!!

They do good work. - cjmcfn

They do good work. I have been getting my car serviced here for two years.

Overall experience was excellent best service experience - John

Overall experience was excellent best service experience I've ever had! Excellent service team start to finish.

Their incompetence could have gotten me killed! - randyksapp

Their incompetence could have gotten me killed! I purchased my 2019 Toyota Highlander there and with it came "free" oil changes, tire rotations and car washes. Last time I was there when they were finished, as I was driving out of the parking lot, I felt a vibration in the steering so I headed right back. Service guy hoped in the passenger seat so I could show him the issue and as we're driving around in the parking lot out back of the dealership, the right front wheel literally falls off the car. Apparently the person (kid) they hired for their quick lube area had only tightened a couple lugs by hand. One for sure was missing. I had to call for a ride to take me home so they could assess the damage and fix what needed to be fixed. Against my better judgement, I visited them again when it was time for my next oil change. They took my car in at 11:30. After waiting very patiently, at 1:15 I asked them to give me a status so I could decide whether to wait some more or tell them I'd come back another day. Come to find out, they had lost my paperwork so my car never got in line to be serviced. The service account rep assured me they were dropping what they were doing and it would be done soon. Almost an hour later they finished up. He told me to wait for a moment as he wanted to ask the manager if there was anything they could do or offer me for the inconvenience of them having it take so long for a scheduled oil change. He came back and said she Annie Morrell, (the manager) said that "since we're already giving you the oil change for free they weren't going to offer anything else" That was such a poor xxxxxxxx answer because those oil changes weren't free, they were built into the negotiated price of the vehicle. That aside this "manager" didn't even take 2 minutes out of her busy day to tell me herself. Don't have any work done here. It could cost your your life, and they wont even acknowledge their mistake.

Everything is so great at this dealership! The service is... - leahrose90

Everything is so great at this dealership! The service is punctual, the people are so respectful and very nice! Very clean inside and exceeded my expectations!

My new C-300 - Monegrojon4895

I came to buy a Mercedes Benz I worked with Diana Rollins she was awesome!! I got the car I wanted and at a payment I could afford. Ronny helped me get my first car loan! I will tell all my friends to go to AutoExpo if they want a car and ask for Diana!

Well pleased - obcountry

We have always received great service and friendly help. In all the years we have been it's like family now when getting work done or when buying another vehicle.

The best dealer all my life I use them for my - Medinaconcretenc

The best dealer all my life I use them for my vlas 5 years thanks BM

THEY GIVE NEW MEANING TO THE TERM "CUSTOMER SERVICE"! I... - KNORMAN

THEY GIVE NEW MEANING TO THE TERM "CUSTOMER SERVICE"! I DIDN'T BUY MY CAR FROM THEM ... BUT WISH I HAD... IF ANYTHING FOR HOW NICE THEY'VE BEEN TO ME WHEN THEY'VE SERVICED MY CAR. THE NEXT CADILLAC I BUY IN A YEAR OR SO WILL BE FROM BILL BLACK CADILLAC IN GREENSBORO!!!

Been thru the service dept several times.Each time I... - Naillady7992

Been thru the service dept several times. Each time I received professional attitudes, great service, and extra care for my vehicle by placing plastic on my seat, and a floor cover. Will refer to friends and family

Great customer service. - expertroofing75

Great customer service. Took care of my granddaughter's Mustang key issue promptly. programmed key. We are extremely happy with BOYD.

for one my car all way get fix right the frist time i all - NANNIETHICKS

for one my car all way get fix right the frist time i all wqy be well threre

Our Chevy truck had issues while it was in the New Bern - Larry Garrison

Our Chevy truck had issues while it was in the New Bern area. We are from VA They suggested a major engine repair which we authorized. Truck was returned to us in the time the service tech anticipated however it had a major oil leak and had to be returned the next day. Service Tech then suggested more expensive work saying the leak was not from their original repair only. I questioned them how this was possible since the truck came there leaking no oil. They sent me some crappy video showing me leak points that showed really nothing and being that I am in VA I could not see it in person so I took them at their word and authorized the repair. I drove 350 miles from Virginia to retrieve the truck a week later. Truck was still leaking oil the same even though the mechanic came out and said it was fine. Drove it a mile or two and oil was dripping like crazy. I left the truck at the dealer again and returned to VA. Came back a couple days later after they found the issue and fixed it .. a valve cover gasket damaged during the original repair. The issue all along was something they caused but they still think it is fair to charge me for the unneeded repair ($2600). Also cost me 1400 miles of driving trying to get the truck home. Absolute most incompetent repair facility I have encountered and I am 60 years old. Avoid them!

Very honest, helpful and understanding. Broke down on... - phila

Very honest, helpful and understanding. Broke down on honeymoon, and traded in broken truck for used vehicle. We felt good that they were able to provide a fair price and helped us get back on track.

I had work done to my dodge magnum Rt. The front fender... - msburns

I had work done to my dodge magnum Rt. The front fender was replace along with some other work. Paint matched perfectly and no over spray. These guys were always there when I called and tried to help me regardless of who had my paperwork. Teamwork, dedication and top customer service is a gift and Crown Auto Paint and Body exemplifies each one. Thanks for you commitment to excellence.

Great Experience today 5/15/2024: Jon Ross, Service - Lcgraham66

Great Experience today 5/15/2024: Jon Ross, Service Advisor, was of great help today in getting our truck in for service. Very knowledgeable and very eager to help.