Horrible experience! - Ed.casteen
Horrible experience! Made a noon appointment to drive from Mountain City TN to their Salisbury location, 120 miles, to test drive a Ram 1500 they had on their website. When I got there they told me the vehicle was being reconditioned at a facility 100 miles away! I drove 120 miles!!! They first said they could have it there by mid afternoon. So I decided to wait. By mid afternoon they decided they wouldn’t be able to get it there!
Mind-boggling! I did wind up buying the truck. They kept if for a couple of days for detailing. But when they finally delivered it to my house NO detailing had been performed! They delivered it with NO dealer tag! They gave me a thumb drive that was supposed to have all my documentation on it, but it was empty! They DIRECTED me to illegally drive the truck with the plate registered to my other vehicle! Still trying to work through their mess!!
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