15 North Carolina Genesis Dealers

Car was kept for a long time and damage done still - jamesaubreyroberson

Car was kept for a long time and damage done still exists.. detailing concern existing

A great experience staff was very helpful. - J.f.kasprz

A great experience staff was very helpful. Kudos to Tamryn who knows the business and made the experience very pleasant

The sales guy Carl Roth that I worked with for close to - Topdogdiesel

The sales guy Carl Roth that I worked with for close to three months, found me the car I was looking for at a price I wanted. He was a pleasure to deal with, worked with me and has been there for me even after I bought the car. I would absolutely recommend Carl Roth.

This review is longer than originally intended, so I'll - mikeweneta

This review is longer than originally intended, so I'll insert this TL;DR version of my experience at Genesis of Winston Salem: After the prepurchase inspection, I decided to charge up in the parking lot for the trip home. As I was pulling out, Stacy was leaving at the end of the workday. She asked if I was happy with my choice, and my answer was a reflexive and enthusiastic "Absolutely!", and applies to both Genesis, and Genesis of Winston Salem. I was highly impressed with the people at Genesis of Winston Salem and Genesis writ large. Stacy was fantastic to work with, as she kindly guided me through the process. I was grateful for her willingness to discuss her observations about the vehicle I had purchased and walk through the results if the inspection. She is a remarkable brand ambassador and a joy to work with. Matt assisted me with the car even before I checked in, and after the inspection I appreciated the fact he took time to show me the different components of my new-to-me car and explain how the EV system worked. It was great to learn from someone so knowledgeable who could help me better understand the vehicle. I also had the opportunity to meet briefly with Emily and Jay, and both of them were wonderful to work with as well. Genesis of Winston Salem seemed to have a culture which made the consumer experience better that what I have seen before at other dealerships where interactions were always professional but seemed more transactional. I live ~120 miles away from Winston Salem, and travel regularly to Richmond and Raleigh (both of whom have Genesis dealers), but based on my interaction with Stacy, Matt, Emily, and Jay, I will gladly visit the team there for maintenance/repairs and, hopefully several years from now, a second Genesis vehicle.

Can you say $727 was the reason I could not buy their - BLURAYKING

Can you say $727 was the reason I could not buy their used 2023 GV70?? That was the reason on why I would NOT buy there used car. Then after 2 trips and my audio system taken out as PROMISED, they REFUSED to lower their price by $700+. They had me with a different salesperson each time. Never took appointments as promised. They WASTE MY TIME and $400 to put back in my amp/sub. AVOID THEM AT ALL COST. Nothing but headaches and I never felt comfortable as well.