61 North Carolina GMC Dealers

I see in the reviews that I'm not the only one who - Shane

I see in the reviews that I'm not the only one who experienced a low price, high discount vehicle but with hidden add-ons! Flow is a snake. It took six days for someone at Flow Chevy to actually help me. The initial correspondence with Samuel was confusing and lacked attention. Alicia was polite and professional via email, The advertised price looked too good to be true—and it was. The online listing failed to disclose several Flow add-ons, including the Flow Shield Package, Flow Total Protection Package, and assist steps, all of which significantly inflated the final price. These were not optional, and none were clearly included in the advertised number, only after they put the numbers together. On top of that, my trade-in was valued below market. Carmax even understood that and offered me $7k more. When I questioned Flow the low offer, I was told: “You are getting $39k for your trade plus the $1,000 rebate for trade assistance and the $2,000 discount for upgrade assistance, so you are getting around $42k for your trade.” This explanation is misleading. Incentives are meant to benefit the customer—not be used to mask a lower trade-in value or make the numbers look better on paper. Using rebates to offset an underpriced trade is not transparent and is not how fair deals are done. Overall, the experience was slow, unclear, and disappointing. I expected straightforward pricing and honest communication—especially when buying a high-end truck—but instead got hidden add-ons and creative math.

Was a pleasure to work with. - Amber Harris

Was a pleasure to work with. They had me in the car I wanted with the payment I wanted within a couple hours and out the door.

My husband and I ordered our 2024 Ford Maverick Hybred - pruettg4mh

My husband and I ordered our 2024 Ford Maverick Hybred from Boyd Automotive in July 2023. Throughout the waiting process, Jason kept us informed of the build-status of our vehicle and was very willing to answer our questions. We received delivery of the truck on May 30th. Jason and the team were extremely helpful, made sure everything was just the way we had ordered it, took time to review the truck with us so that driving would be easy. I am the primary driver and just love it! We took off from Durham to Florida for a trip the day after delivery. The truck performed very well then, and has since. I highly recommend Boyd Automotive to anyone looking for a Ford vehicle; in fact, I did recommend to a friend of church already!

Their service department is top notch They are very - Alan_condo

Their service department is top notch They are very prompt and efficient Very trust worthy as well

I do appreciate the company reaching out kindly to - CaddyLife

I do appreciate the company reaching out kindly to resolve a slight issue very prompt. Excellent customer service

In one word: Sketchy (note the capital “S”). - Ax

In one word: Sketchy (note the capital “S”). We received an illogical repair estimate that mysteriously disappeared after we questioned it—along with claims that the mechanic was fired. I still have a copy, though they weren’t interested in seeing it. Instead, they tried to sell me a $350 battery, nearly half of which was labor. We declined. When we asked them to address a recall issue, they refused, saying they couldn’t do so without selling me a new battery. For context, the current battery is less than a year old and only died because I accidentally left the lights on—it worked perfectly before that. Upon informing them I would have it towed rather than be extorted, they mentioned the diagnostic fee. I fail to see how there can be one when I was told they can't proceed to diagnose the issue without me first replacing the battery. Maybe the diagnosis is for the battery, which I doubt they did any testing because it was tested the day before it was brought in. Perhaps they are referring to the first fake invoice that was suddenly lost? Avoid this place at all costs unless you want to walk out of there without your pants. They are bent on selling you something whether you need it, like it, or not. I will avoid all Flow branded dealerships. The fish rots from the head down.

This is the second vehicle I have purchased from them, - wriver54

This is the second vehicle I have purchased from them, the sales department is excellent, no pressure and very willing to work with you, very pleasant to deal with.

Where do we begin? - meredithtlittle

Where do we begin?! We came to Flow of Fayetteville after Flow VW of Winston sent us to Flow GMC of Greensboro. When Greensboro realized we were shopping for a specific Acadia they sent us to Fayetteville, because it was available. Marty, Kenny,Josh, Jerry and Wade went above and beyond to make this crazy transaction work (turning in another brands lease to buy the Acadia). Flow has yet again earned our business and we will be back and we will make referrals. Thank you all! We love our 2022 Acadia!

Just purchased a used Lexus from Sale Auto Mall and the - j_markl

Just purchased a used Lexus from Sale Auto Mall and the Sales representative "Paul Jarman" was great to work with. Pricing was excellent and service was fast and easy. There was a manager who helped with the sale who was great to talk to while we waited for our paperwork. I will definitely purchase my next vehicle from Sale Auto Mall and recommend it to all my co-workers at Moen Inc.

Absolutely the most unprofessional and shady dealership... - Mhh3177

Absolutely the most unprofessional and shady dealership to work with. DO NOT BUY HERE. They will lose your paperwork multiple times to avoid paying you money owed and then attempt to defraud you out of more money by claiming you were the reason paperwork isn’t submitted properly. They like to play charge back games and screw the customers all the while laughing in your face over the phone.

Excellent service, friendly and fast! - timhowle6

Excellent service, friendly and fast!! Boy has my view changed! Be very wary of purchasing a used car here! I purchased a 2018 GmC Canyon October 29 2024. They were all so great! Got a full 90 day warranty on all components including AC. After 10 days heater would not work. So I am thinking I have the warranty so I take it in. $2700 dollar repair that the “full warranty” refuses to cover. Fast toward to 3-4 days after the warranty runs out, truck won’t start. Turns out the AC compressor, evaporator, and condenser are bad, oh and also the starter! $3800 in repairs! Truck only has 59000 miles. DON’T BUY A USED VEHICLE HERE! Their warranty is not a true full warranty.

Skip this dealership and go elsewhere in - Dave

Skip this dealership and go elsewhere in Asheville/Morganton/Rutherfordton/Burnsville areas. As an out of state customer, I was interested in a cash $75k+ purchase because the truck I wanted was in their inventory. The salesman was irritated that I had not read an email he sent with the final numbers on the evening that he emailed them to me. I told him that I reviewed them the next morning and had a couple of questions. I asked Mr. McNeely two questions about the accessories on the truck and whether the delivery fee could be waived. He immediately said, "you are just making this too hard and we either get this done today or we're going to have to move on." This was literally within three days of my first contact with the Sales Manager and my second conversation with McNeely. I was, and continue to be, dumbfounded. Business must be great for this dealership to treat a new customer this way that would have probably closed on the deal the next day and picked it up in the next few days (since they wouldn't waive the delivery fee). I live 200 miles away and work full time and have a family...not an unreasonable request. After thinking through it, my guess is another customer drove onto the lot and wanted the vehicle. Proves these folks (Sales and Management) have no integrity and are simply lazy. Please go elsewhere. Who knows what these people with no character will do to the next unsuspecting customer....just honest feedback folks!

Ladies and Gentlemen, PLEASE READ this Review. - Wendell

Ladies and Gentlemen, PLEASE READ this Review... when you visit Bleecker Buick GMC in Red Springs, NC, make sure you request to see Mr. Rylan Blackhorse (Sales Associate). This young man has a 'People First' approach to ensure you will have the Ultimate Car Buying experience. Rylan's customer service throughout the entire car buying process was priceless. After I received my vehicle, Rylan followed up with me on multiple matters to ensure I was completely satisfied. He is a credit to himself and an invaluable resource to the Bleecker organization. ~ Wendell Lopez, October 27, 2022

We bought my pre-owned vehicle from Doug Henry in... - HappyCustomer

We bought my pre-owned vehicle from Doug Henry in Goldsboro and everyone that we dealt with was very kind and helpful and no one that we dealt with in the sales department was pushy or over bearing, you had the feeling they honestly just wanted to help you and not just sell you a car. Everyone worked to make sure our needs were met and were eager and ready to answer any questions we had. We also got to meet with the service department and were met with the same friendliness that we experienced in the sales department. We plan on buying our next vehicle from Doug Henry as well as bringing our car in any time we are need of vehicle service or repair.

Talked with service manager about paint peeling off my... - Jeffrey Higel

Talked with service manager about paint peeling off my 2017 GMC truck, 8spd transmission shutter. Nothing covered by warranty. Rude with a attitude.no help

Although I am happy with my car, I cannot say I am really... - planetcoffee

Although I am happy with my car, I cannot say I am really satisfied with this Dealer. My salesman was not very knowledgeable. When I was told a Ford Expedition drives at 27 miles to the gallon, I knew right away that he had no idea about the vehicle. I found it very frustrating that I could not get a real Yes or No answer to any of my questions. The vehicle I bought was used and I was only given 1 key and 1 key fob. I was told they would call the original owner to try to get the key. As I figured that was unsuccessful. I was told by my salesman to just go to Homedepot or Lowes and get a key. I did this to find out that it cannot be programmed. I told the salesman this after it was unsuccessful and he basically told me to try again. I decided not to deal with the salesman can call the manager. It took 2 days to get a return call. All I wanted to know is if I could come in and get a working key. Again I could not get a Yes or No answer. I tried calling the manger back and left another voicemail. It is now day 4 and still no return call. On top of all this the key fob they gave me did not work. I replaced the battery and that fixed the problem. My guess is that they knew this before giving it to me. Something as simple as a key has made me decide not to recommend this dealership. I will not recommend this dealer to anyone I know. I will not be coming back to buy another vehicle again. If they would have just said, go buy your own key as we only give what we have, that would have been fine. Instead they gave me the wrong information and I do not believe there is any excuse for someone to not return a call. To me, that is just poor customer service.

Tarheel has a great small town dealership feel but with - natedegoede33

Tarheel has a great small town dealership feel but with the large dealership services and expertise!

Parker has always been very reliable, professional and - grumpyh96

Parker has always been very reliable, professional and prompt. The staff is knowledgeable and courageous. A really good dealership!!!

They scammed me into a $3900 service package when I made - sunbeamfanhua

They scammed me into a $3900 service package when I made my purchase, I request refund on 4-17,I still do not see the refund until June.. After 2 weeks waiting, a few calls and even went in person, my refund check is mailed on 6-30, but it is not the full refund, only $3122. Watch out buying vehicle with them.

Everyone was very nice there, but when I had an issue - Kwallin11894

Everyone was very nice there, but when I had an issue with my car, they didn’t seem to be too interested in helping. Also, my second key was taken home by someone and it has been almost a week and they still don’t have it for me. Very disappointed with how they are handling the conflicts I have with my car.

Been thru the service dept several times.Each time I... - Naillady7992

Been thru the service dept several times. Each time I received professional attitudes, great service, and extra care for my vehicle by placing plastic on my seat, and a floor cover. Will refer to friends and family

I'd called about an hour bfore I went there and Brandon - tomlane222

I'd called about an hour bfore I went there and Brandon had it parked iut in front for me when I arrived. We went for a short test drive and began the "negotiation" process. I think we both knew I wanted it, the price we agreed on was very (all thinghs considered) reassonable and we concluded the deal that day and I drove it home that afternoon. Everyone involved from the dealership was cooperative, knowledgable, courteous and the entoire process was, in a word, great.

BUSINESS SUCKS - MIKAYLA

HAD VEHICLE 4 MONTHS AND STILL DON'T HAVE THE TAG TRANSFERRED TO NEW VEHICLE. CONSTANTLY ASKING FOR THE SAME INFORMATION. THEY CAN NOT GET THEIR ACT TOGETHER. oWNER MORE INTERESTED IN HIS HORSES THAN IN THE DEALERSHIP. HE NEEDS TO SHUT THE DOORS. TALKS A GOOD GAME BUT VERY BAD BUSINESS PRACTICES.