12 North Carolina BMW Dealers

Nader really made the purchase of my new x3 easy and - abarnes006

Nader really made the purchase of my new x3 easy and pleasant. He made me aware of things I needed to know about this vehicle.

Great service getting my car in and promptly repaired - shenita34

Great service getting my car in and promptly repaired (and a scheduled oil change) after an emergency flat tire while traveling through NC. Jose, Luca, and the young man in the BMW accessories dépt. were especially helpful.

We are pleased to write a review for Ronan Henig and the - John & Carol

We are pleased to write a review for Ronan Henig and the BMW-Wilmington. We had an excellent experience with Ronan and the entire BMW team, which included Joey Moore, the Sales Manager and Chris Holland, the Business Manager. Ronan is very well-versed in his product knowledge, which is a priority for us, having been in the auto sales business some years back. He answered our questions without hesitation and importantly, provided important insights based on his knowledge and experience that helped considerably in the design of our X-5. He made suggestions that added so much to the final product. Because of his attention to detail and commitment to excellence, we could not be more pleased with our new vehicle. Importantly, we genuinely enjoyed working with Ronan. We cannot recommend him and his team more highly. We intend to work with him in purchasing any future BMW’s.

Very Good Service. - SV

Very Good Service. Prompt & Clear Communication. Explained process and that saved me some time of running from one center to another.

Nate went above and beyond in everything he did before - 77.limiest.bights

Nate went above and beyond in everything he did before during and after my car was serviced.. Thanks Nate and he is a reason to use the Souuthpoint dealership

Alex Cash & Team were outstanding in selling us a 2025 - sritznc

Alex Cash & Team were outstanding in selling us a 2025 Honda CRV Hybrid. Alex talked us through all aspects of the sale & buying a different make than the dealer sold. Both my wife and I were able to test drive the car and ultimately Alex and Faris got us to where we needed to be on price. This is our third car from Hendrik Subaru and we couldn't be happier.

We know so much is about the experience that makes up our - Jim

We know so much is about the experience that makes up our buying decisions and continuing with that person or source that gives us the best one. I have now had my blessings of a third outstanding experience at this dealership. The car itself we purchased, the experience with the leadership after that and now one that sets a new standard. Madison Balding, Service Coordinator. Thank you for the stupendous experience and outcomes from my recent visit. Came in for some direction and input about our recently purchased X5. Complete engagement and attention, got input from team members and, provided me thoughts she had and since one of the most knowledgeable resources comes in another day, she took pictures and will be showing them for additional input. It was such a delight, and not really on a transactional situation, helping a person with a question and how wonderfully it was done. Thanks Madison, and Fields Auto Group and BMW for getting folks like Madison for you teams- Jim White

Nathan was very friendly and worked with me to offer me - Collin, B

Nathan was very friendly and worked with me to offer me some flexible options when i was experiencing issues with my heated seat out of warranty. He was patient and flexible.

Less than Kia quality service at BMW prices. - davidloliver

Less than Kia quality service at BMW prices. I brought my 3 series in for a scheduled, routine inspection and oil change at 2 O'clock. I ultimately decided to forgo the oil change portion for the budget price of $167, so only the inspection was required. At 2:45 I received the video report from the technician, which was reasonably fast. I approached the service desk to inquire if receipt of the inspection video meant everything was complete so that I could pay and be on my way. I was told that sometimes it takes a little bit after the video is sent before everything is ready. I waited patiently until 4:05. At that time, I noticed everything was good on my BMW app which showed that my car had been parked and locked at 3:06. I managed to find a service rep, advised them of the situation and my car was finally returned to me. It is infuriating to be kept waiting for an additional hour when nothing is actually happening. My previous experience was similar with prolonged wait, though I didn't think to check how long I waited after the service was completed. The service prior to this I drove an hour to Raleigh to avoid this dealership, but I didn't have a free day to drive up there this time. I should have waited and drove up there instead. They had a nicer waiting area, it was well staffed, they washed and vacuumed my car, and I was in and out quickly. Audi in Carey offered a similar experience each time (they even preheated or cooled the car depending upon the weather), then I bought a BMW partly because I wanted to have access to a dealership in town. Well, it looks like I'll have to continue driving out of town to get decent service or buy a different brand of vehicle. My wife had excellent service at Bryan Honda, my daughter has done well with the Kia dealership, and Mazda has proven to be quite good for my son. Why is BMW service this bad? Obvious issue: Insufficient staffing in the service department. There's simply not enough employees in that department to provide good service. This suggests that the ownership/ management values their profits far more than their customer's time and satisfaction. Very shortsighted business decision... I, like apparently many people, had a good purchase experience. However, I would not do business with this dealership in the future. Either another brand vehicle or I commit to driving for sales and service.

Sales BMW is unperfectional, steals from customers, and - laverne.yelverton

Sales BMW is unperfectional, steals from customers, and drives customers' vehicles unncessarily. Worst experience ever.

Service department staff were friendly, courteous, and - jamessechrist

Service department staff were friendly, courteous, and very professional. The entire experience was quite pleasant. Highly recommended. Jim Sechrist