218 New York Ford Service Centers

Very courteous people and honest about the repairs. - Krott.michael

Very courteous people and honest about the repairs. It is a dealership that I trust.

They have Taylor Harris on the payroll is an issue, she - JACKGLOVER

They have Taylor Harris on the payroll is an issue, she canceled my warranty repair and never rescheduled and my warranty ran out!! Lacks communication skills and, seems to dislike customers!

Always takes care of my needs whether it’s sales, - Danreliable

Always takes care of my needs whether it’s sales, service or the parts department

Prompt, excellent service, Tyler made me feel as if I - michael.e.zodarecky

Prompt, excellent service, Tyler made me feel as if I was the most important customer.

Can always get an appointment right away. - Myhoney1108

Can always get an appointment right away. Everyone is very helpful and friendly. They always fix the problem that we have with the car. Very clean place.

Excellent customer service in sales and service, that - Doortech65

Excellent customer service in sales and service, that small town Dealership no pushy sales people, will take as much time as needed to help. Service is excellent, they fix all problems they do not leave things broken like some dealers do until brought to there attention, EVERYTHING gets repaired so you have a safe vehicle to drive, very much appreciate that.

Convenient location, friendly staff and so far have - gnwadsworth

Convenient location, friendly staff and so far have confidence in their service. Would recommend to others.

Terrible service department. - Jamie

Terrible service department. I would NOT recommend them. My apt for dashboard lights on and loud engine was 3 weeks ago today. Not once has anyone called me about my apt. I've called multiple times and gotten excuses every time. They can't seem to tell me what's wrong with my car and they certainly don't call or care about there customers.

Service is always excellent. - Jamescdougherty

Service is always excellent. Brian exceeded at his level of service! Lacy has always been the best. Our family has purchased about ten cars and sales with Jon Amerling and service with Brian is always great!

My appointment was right on time and all the service - Tom

My appointment was right on time and all the service required was done in a timely manner.

James is the best manager I’ve ever dealt with at any - John

James is the best manager I’ve ever dealt with at any dealership! And I’ve been to many different ones over the years.

Took my car with appt to have a thumping noise from right - Flexon

Took my car with appt to have a thumping noise from right front checked out. Exactly 7 days later I returned to pick up my car due to the fact that it hadn't even been looked at yet by a tech and was unable to get any idea of when it would be looked at. Communication throughout the week was extremely poor, left multiple messages requesting an update and received no response. 3 days after car was brought in was first returned call, "didn't look at it yet, need more time" was the response. After 5 full work days of no one taking the time to look at it I needed the car back. Left message for service manager as well but yet to here back from him

Your whole team did an excellent job. - jacques_cote1@msn.com

Your whole team did an excellent job. They have always been very polite and professional.

Very prompt and courteous. - tmoran0910

Very prompt and courteous. Fast service and things were explained well. Great follow up afterwards

Wow great experience and professional results ! - mattrio68@aol.com

Wow great experience and professional results !! Thank you Ford of Smithtown!! The sale department too is excellent.

Sunshine Ford-- what can I say-- They did everything that - KR

Sunshine Ford-- what can I say-- They did everything that I asked.. What a great overall experience.

The worst dealership in New York State. - Louis

The worst dealership in New York State. I’ve scheduled appointment two different times brought my vehicle, and Work was never done. They claim they don’t have enough technicians. If you don’t have enough technicians, don’t schedule the work. xxxx poor dealership.

Had some issues with my oil & Tire rotation Plan. - Fred

Had some issues with my oil & Tire rotation Plan. I informed the Lead Assistant to let them know I had the Plan but it wasn’t honor due to not showing up in system. I called the Company that handle my Coverage and informed them the issue I had with Plan. I tried to get your Lead to talk to my Company, so they get the problem solved, but it seems he was too busy. So now I had to pay out of pocket. All it took was to him to communicate with the agent on the phone a problem solved

My experience at Ford of Port Jeff was fantastic my - Andyymarxx

My experience at Ford of Port Jeff was fantastic my service advisor was super helpful and made the whole process very easy to understand! Would highly recommend.

I purchased a used vehicle from Accurate Auto and Truck - skatehispeed

I purchased a used vehicle from Accurate Auto and Truck Repair and was very impressed with their professional service and unique approach to the selling process. 1. This dealership totally believes in low pressure sales. They allow you to take your time looking at a vehicle without any high pressure sales pitch. In event you would like assistance they are right there ready to address any questions or concerns. I found this to be a relief because in the past, I would visit a dealership on a day they were closed (Sunday) in an effort to avoid the high pressure sales pitch. 2. For the first time ever (and I have owned a lot of cars), the dealer put the vehicle up on the lift and spent more than one hour going through everything with me. I couldn’t believe it especially in this day and age! This alone, set them apart from any other dealer from which I have purchased a vehicle. 3. After you purchase a vehicle, anything that may go wrong within a reasonable amount of time gets fixed at no charge. When you return for routine maintenance in the future or any type of repair, they are honest and straightforward from the get go and employ highly skilled mechanics. 4. They back their work with a guarantee and offer affordable auto repair. 5. As the saying goes, “If it sounds too good to be true...it probably is.” Well this is definitely NOT the case with this dealership. I sincerely they have the best sales and service in the Oneonta NY area bar none.

I simply asked for pictures of the truck, ZERO response! - Mustang

I simply asked for pictures of the truck, ZERO response! Don't waste your time with them.

Unfortunately this is my second time using their... - morethenwords88

Unfortunately this is my second time using their services. They are wonderful. They try and make a terrible situation into a better one as much as they can. They are helpful from the law aspect, to rental to loaner and of course their expertise - the car. Yes sometimes they are difficult to reach but it is worth the trade off in the end. I highly recommend them for their expertise as well as their personalities. A+ to Yossi and Zach and your staff.

Alex is awesome & so knowledgeable! - Romaneye15

Alex is awesome & so knowledgeable! Took both cars here & 😃 with the service! . A+ Will be back again.

My tail lights would stop working intermittently on my - Sue

My tail lights would stop working intermittently on my F150 and took it to them to fix. They kept it 2 days and charged me $550 to fix a loose ground wire. They said they couldn't find the issue even though anyone else I told about my truck asked if I checked the ground wire. Common sense! When I complained about the price they offered a discount but I never got it. They took advantage of an older woman thinking I'm stupid and don't know. Avoid these crooks!!

Just read the Better Business Bureau report on this - Mike P

Just read the Better Business Bureau report on this company it will tell you all you need to know and how you get 1 star reviews fallowed by 5 star reviews sent in by the dealership.