218 New York Ford Service Centers

the dealer ship is clean and orderly. - eyehunter67

the dealer ship is clean and orderly. Service is on time and professional. Would give service dept a 5 star rating.

Going to Crown Ford is stressLESS! - gymrat1058

Going to Crown Ford is stressLESS!! Bringing our cars for service is easy and quick. Everyone in the Service Department is super friendly, courteous and wants to help customers. It's a pleasure. I think that's why we've been customers for 43 years and 14 vehicles.

They have Taylor Harris on the payroll is an issue, she - JACKGLOVER

They have Taylor Harris on the payroll is an issue, she canceled my warranty repair and never rescheduled and my warranty ran out!! Lacks communication skills and, seems to dislike customers!

I had a service appointment on Jan 29, 2025 for - legolas

I had a service appointment on Jan 29, 2025 for inspection, oil change, and tire rotation. Due to an error on my part I was 35 minutes late for the appointment. But, they still took my Ranger in as soon as I got there and performed all required services, professionally. Thank you for your patience!

Professional, efficient service. - mariannecrapol

Professional, efficient service. Helpful,knowledgeable and courteous. New battery installed efficiently. Thank you for your help.

I believe they are the best team dealership around. - Carol maksymciw

I believe they are the best team dealership around.. caring and fun .. knowledgeable of Fords, and happening.. Go Team

Everyone at Howell Motors is great. - Bobbi.wenzel

Everyone at Howell Motors is great. Very personable. Nico Vincent is an extraordinary sales person. I would buy my next vehicle from them

My appointment was right on time and all the service - Tom

My appointment was right on time and all the service required was done in a timely manner.

Excellent work, very efficient and attentive to service. - Enderjd19

Excellent work, very efficient and attentive to service. Knowledgeable about any and all issues and are able to explain throughly any problems with your vehicle.

The service department managers are always polite and - dennisdd1762

The service department managers are always polite and sensitive to my concerns and requests.. I’m totally satisfied with the work performed by the mechanics.

Service is always excellent. - Jamescdougherty

Service is always excellent. Brian exceeded at his level of service! Lacy has always been the best. Our family has purchased about ten cars and sales with Jon Amerling and service with Brian is always great!

Great customer service, It’s been a pleasure working with - nyhfootball

Great customer service, It’s been a pleasure working with Carmen and Ariel and the staff. Repeat customers who are very happy with our Ford Maverick. I highly recommend this dealership they have been very helpful and professional from start to finish on our journey to find our next car. Thanks!

Terrible service department. - Jamie

Terrible service department. I would NOT recommend them. My apt for dashboard lights on and loud engine was 3 weeks ago today. Not once has anyone called me about my apt. I've called multiple times and gotten excuses every time. They can't seem to tell me what's wrong with my car and they certainly don't call or care about there customers.

James is the best manager I’ve ever dealt with at any - John

James is the best manager I’ve ever dealt with at any dealership! And I’ve been to many different ones over the years.

Took my car with appt to have a thumping noise from right - Flexon

Took my car with appt to have a thumping noise from right front checked out. Exactly 7 days later I returned to pick up my car due to the fact that it hadn't even been looked at yet by a tech and was unable to get any idea of when it would be looked at. Communication throughout the week was extremely poor, left multiple messages requesting an update and received no response. 3 days after car was brought in was first returned call, "didn't look at it yet, need more time" was the response. After 5 full work days of no one taking the time to look at it I needed the car back. Left message for service manager as well but yet to here back from him

Your whole team did an excellent job. - jacques_cote1@msn.com

Your whole team did an excellent job. They have always been very polite and professional.

Wow great experience and professional results ! - mattrio68@aol.com

Wow great experience and professional results !! Thank you Ford of Smithtown!! The sale department too is excellent.

Sunshine Ford-- what can I say-- They did everything that - KR

Sunshine Ford-- what can I say-- They did everything that I asked.. What a great overall experience.

I’ve bought & serviced 3 new cars there in the last 10 - Mary

I’ve bought & serviced 3 new cars there in the last 10 years. I would highly recommend them for both sales and service.

Had some issues with my oil & Tire rotation Plan. - Fred

Had some issues with my oil & Tire rotation Plan. I informed the Lead Assistant to let them know I had the Plan but it wasn’t honor due to not showing up in system. I called the Company that handle my Coverage and informed them the issue I had with Plan. I tried to get your Lead to talk to my Company, so they get the problem solved, but it seems he was too busy. So now I had to pay out of pocket. All it took was to him to communicate with the agent on the phone a problem solved

My experience at Ford of Port Jeff was fantastic my - Andyymarxx

My experience at Ford of Port Jeff was fantastic my service advisor was super helpful and made the whole process very easy to understand! Would highly recommend.

I purchased a used vehicle from Accurate Auto and Truck - skatehispeed

I purchased a used vehicle from Accurate Auto and Truck Repair and was very impressed with their professional service and unique approach to the selling process. 1. This dealership totally believes in low pressure sales. They allow you to take your time looking at a vehicle without any high pressure sales pitch. In event you would like assistance they are right there ready to address any questions or concerns. I found this to be a relief because in the past, I would visit a dealership on a day they were closed (Sunday) in an effort to avoid the high pressure sales pitch. 2. For the first time ever (and I have owned a lot of cars), the dealer put the vehicle up on the lift and spent more than one hour going through everything with me. I couldn’t believe it especially in this day and age! This alone, set them apart from any other dealer from which I have purchased a vehicle. 3. After you purchase a vehicle, anything that may go wrong within a reasonable amount of time gets fixed at no charge. When you return for routine maintenance in the future or any type of repair, they are honest and straightforward from the get go and employ highly skilled mechanics. 4. They back their work with a guarantee and offer affordable auto repair. 5. As the saying goes, “If it sounds too good to be true...it probably is.” Well this is definitely NOT the case with this dealership. I sincerely they have the best sales and service in the Oneonta NY area bar none.

I simply asked for pictures of the truck, ZERO response! - Mustang

I simply asked for pictures of the truck, ZERO response! Don't waste your time with them.

Unfortunately this is my second time using their... - morethenwords88

Unfortunately this is my second time using their services. They are wonderful. They try and make a terrible situation into a better one as much as they can. They are helpful from the law aspect, to rental to loaner and of course their expertise - the car. Yes sometimes they are difficult to reach but it is worth the trade off in the end. I highly recommend them for their expertise as well as their personalities. A+ to Yossi and Zach and your staff.

Alex is awesome & so knowledgeable! - Romaneye15

Alex is awesome & so knowledgeable! Took both cars here & 😃 with the service! . A+ Will be back again.

My tail lights would stop working intermittently on my - Sue

My tail lights would stop working intermittently on my F150 and took it to them to fix. They kept it 2 days and charged me $550 to fix a loose ground wire. They said they couldn't find the issue even though anyone else I told about my truck asked if I checked the ground wire. Common sense! When I complained about the price they offered a discount but I never got it. They took advantage of an older woman thinking I'm stupid and don't know. Avoid these crooks!!