223 New York Chevrolet Service Centers

I enjoyed my experience purchasing my 2025 Chevy - JWD1

I enjoyed my experience purchasing my 2025 Chevy Silverado LTZ. Steve Vol was very nice. This is my second Chevy Silverado I have bought from him. Gary, from IT, was exceptional explaining questions I had. I talked with Tyler at service and he was also very polite and willing to address any concerns that I had. It as an excellent experience!

Troy hands down is the best advisor I have ever worked - AL

Troy hands down is the best advisor I have ever worked with. Got me in quickly for an oil change and mini detail. Car looks fantastic! Great group of guys in the service department.

The service personnel and quality of service are - scpenny

The service personnel and quality of service are excellent. I have always received good service here for my Cadillac and my Chevy Impala.

Great service and honest about the work that needs to be - keithwollen

Great service and honest about the work that needs to be done. Quality job all the time.

Waiting room is bright and clean and filled with - Batwoman

Waiting room is bright and clean and filled with amenities. My advisor Adam was super great in explaining the service that needed to be done. The guys helping me get out of the car were of great assistance. Not sure yet about the repair work but I’m sure the car is completely fixed.

The customer service is amazing at this dealership. - A.Marie

The customer service is amazing at this dealership. Whenever I have a question or need service this dealership gets my concerns or service attended to very quickly. The employees at this dealership show genuine concern over my questions or getting my vehicle serviced correctly in a timely manner. I really appreciate the Lockport dealership.

Good quality service completed in a timely manner had oil - Schultz1965

Good quality service completed in a timely manner had oil change tire rotation and safety recall completed

They are an excellent dealer, I bought my two last two - m53erce

They are an excellent dealer, I bought my two last two cars there. The workers are very nice and helpful.

Excellent service, customer experience and transparency - jschaefer

Excellent service, customer experience and transparency in the service department. Work was done timely and vehicle was returned spotless.

We arrived early, they took us in and registered us. - Lindab0265@yahoo.com

We arrived early, they took us in and registered us. Sent us to waiting room while car was being worked on. NYS Insp, oil change and tire rotation . Finished in about an hour and we were on our way. Great job Joe Basil Service Dept.

Very professional service service guy taking care of my - Kjk52450

Very professional service service guy taking care of my business was very professional and the dealership is very clean and nice lounge

When you set up an appointment for inspection and tires - Amber Gaylord

When you set up an appointment for inspection and tires and you show up and they don’t have your tires you asked for and the price match is out the window because now they try to charge for a more expensive tire. Twice I had horrible experience here and I will not be coming back for a third time. McCredy Norwich NY is the only place that will service my vehicle now. Shame I have bought two vehicles off your dealership and now that will never happen again as well!

Was greeted and taken care of right away when I pulled - Doug Z

Was greeted and taken care of right away when I pulled into service area. Staff are always friendly

"I advise you to avoid this car dealership. - #TrueStory

"I advise you to avoid this car dealership. Nowadays, there are numerous options available to purchase a reliable vehicle, whether new or used. However, this dealership still follows the old and unethical practices of taking advantage of customers, just like in the 70s. I bought a 2021 Jeep Grand Cherokee 80th anniversary edition from them, and when I took it for the first oil change, I noticed that the front end was shaking while braking. Upon investigation, I was informed that I needed new tires and couldn't do a tire rotation because the tires were in bad condition, despite the fact that I had purchased the vehicle less than five months ago. They are refusing to address the issue, and as a result, I am operating a vehicle that is unsafe—a vehicle they sold to me, fully aware of its condition.

We had to purchase a 2023 Chevrolet Traverse from a - Greg S.

We had to purchase a 2023 Chevrolet Traverse from a dealer in Michigan as they modify them for Handicap accessibility. Upon receipt of the vehicle it had some issues that needed attention. We reached out to Healey Brothers for help and was assigned to Brian Kolesar as our service advisor. We were not sure what to expect or if they would even want to help since we did not buy the vehicle from them. Brian and his team treated us like we were a customer from day one and like a family friend. They helped take care of all our issues and get us back on the road safely. If we could give more than 5 stars we would. Healey has earned a customer for life and if anyone ever needs a recommendation Healey will be our first, second and third choice!

Extremely friendly and accommodating by everyone who was - lanecontractorservices

Extremely friendly and accommodating by everyone who was involved with the issue I was having. Will come back!

This is the most family oriented place I’ve been a part - Madddan6185

This is the most family oriented place I’ve been a part of and I’ll buy my next car from here also.

If I could give zero stars I would because I got zero - John

If I could give zero stars I would because I got zero service, zero answers to my questions, and zero satisfaction. A few days ago I contacted Advantage Chevrolet in Brooklyn to ask how much they charge to diagnose what was wrong with my Traverse. Over the course of two days, I never got an answer. Here are the texts, dates and times ... Friday 5/24/24 1:40PM - Hi John, this is Jerry from Advantage Chevrolet. I'd be happy to help with that. Could you please provide the year of your Traverse and a brief description of the issue you're experiencing? Friday 5/24/24 1:48PM - Hi Jerry, my 2014 Traverse is bogging down, shuddering, losing power, making clunking noises, I think my first and possibly second gear is now gone in the transmission, locks are randomly going up and down by themselves, rear camera stopped working. How much would it cost to analyze exactly what's wrong and what it would require to fix everything? Friday 5/24/24 1:48PM - Thanks for the details, John. I'll need to check with a team member to get accurate information on the cost to analyze these issues. Would you like to schedule an appointment while I confirm the pricing for you? Friday 5/24/24 1:49PM - I'll wait to hear how it would cost before I schedule. Thank you Friday 5/24/24 1:50PM - Got it, John. I'll check with our team and get back to you as soon as possible with the pricing details. Thanks for your patience! Friday 5/24/24 4:16PM - Hi Jerry, any word on the quote? Friday 5/24/24 4:17PM - Hi John, thanks for checking back. I'm still waiting on the exact quote from our team. I’ll follow up with them and get back to you shortly. Thanks for your patience! Friday 5/24/24 4:17PM - Ok thank you. (The next day) Saturday 5/25/24 12:33PM - Hi Jerry, wow, unbelievable incompetence that you couldn't simply tell me how much you charge for a diagnostic test. And continued to stall me and xx me and tell me that you'd get back to me shortly and never did. No wonder you have so many one star horrible reviews online. There's no way I would ever go to Advantage Chevrolet for anything. And I’ll spread the word and warn everyone else I to not go there as well. Watch for another one star bad review online. Saturday 5/25/24 12:34PM - I'm really sorry to hear about your experience, John. I apologize for the delay in getting you the information you asked for. Your feedback is important to us and we'll definitely use it to improve our service. I understand if you're upset and don't want to continue with us, but if you ever change your mind, we're here to help. Again, my sincere apologies for the inconvenience.

Tristan and the technicians provided excellent customer - Cdiscodiva49

Tristan and the technicians provided excellent customer service. Had an extremely difficult repair and they were very diligent in their diagnosis from beginning to end. They were extremely professional and very determined to get the repair done properly. Highly recommend 10+.

It is very clean. - Milisaryan

It is very clean. It's very easy to schedule a service appointment. They are professional

I purchased a used vehicle from Accurate Auto and Truck - skatehispeed

I purchased a used vehicle from Accurate Auto and Truck Repair and was very impressed with their professional service and unique approach to the selling process. 1. This dealership totally believes in low pressure sales. They allow you to take your time looking at a vehicle without any high pressure sales pitch. In event you would like assistance they are right there ready to address any questions or concerns. I found this to be a relief because in the past, I would visit a dealership on a day they were closed (Sunday) in an effort to avoid the high pressure sales pitch. 2. For the first time ever (and I have owned a lot of cars), the dealer put the vehicle up on the lift and spent more than one hour going through everything with me. I couldn’t believe it especially in this day and age! This alone, set them apart from any other dealer from which I have purchased a vehicle. 3. After you purchase a vehicle, anything that may go wrong within a reasonable amount of time gets fixed at no charge. When you return for routine maintenance in the future or any type of repair, they are honest and straightforward from the get go and employ highly skilled mechanics. 4. They back their work with a guarantee and offer affordable auto repair. 5. As the saying goes, “If it sounds too good to be true...it probably is.” Well this is definitely NOT the case with this dealership. I sincerely they have the best sales and service in the Oneonta NY area bar none.

My car was picked up from my home and a loaner was given, - jkeable

My car was picked up from my home and a loaner was given, so I didn't have to figure out how I was going to get to work and then back to a dealership to pick up my car. Super super helpful and very much appreciated!

I simply asked for pictures of the truck, ZERO response! - Mustang

I simply asked for pictures of the truck, ZERO response! Don't waste your time with them.

Unfortunately this is my second time using their... - morethenwords88

Unfortunately this is my second time using their services. They are wonderful. They try and make a terrible situation into a better one as much as they can. They are helpful from the law aspect, to rental to loaner and of course their expertise - the car. Yes sometimes they are difficult to reach but it is worth the trade off in the end. I highly recommend them for their expertise as well as their personalities. A+ to Yossi and Zach and your staff.

Alex is awesome & so knowledgeable! - Romaneye15

Alex is awesome & so knowledgeable! Took both cars here & 😃 with the service! . A+ Will be back again.

did very nice job diagnosing and fixing my car. - flholdridge

did very nice job diagnosing and fixing my car. They did a good Job. thanks