This is by far the worst dealership I have ever dealt - L.elmendorf
This is by far the worst dealership I have ever dealt with. The service department are so rude the staff have no idea what they are doing. I had a problem with my drivers side door handle not locking when touched. They ordered new part. When I went to get it installed after driving an hour they said they had to send it out to get painted and never called before I drove all the way there. Then they called back to tell me it’s painted, drove down again to then tell me they ordered the wrong handle said they would have it within a few days. It’s been over two weeks. I refused to drive back down again and wanted them to pick up car and give me loaner. Mona Lisa in service said they don’t give loaners. Also when I called to see if part was in Seema told me that she doesn’t work for Parts she works for Service ride and hung up on me. They don’t call you back, give you run around. I had to finally deal with GM to get any th ing done and still a runaround. I will not be doing business with them again. Also my son got a car from there recently and was a complete bad experience for his first car purchase ever. When my lease is up I will be going elsewhere.
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