I made a new car purchase via the internet based on the - bigbery
I made a new car purchase via the internet based on the inventory they had posted. Lots of good interaction via email and by phone from several staff members in sales, finance and management. Was able to schedule pick-up within a week, and had a great experience at the dealership when finalizing the deal.
Domonique was my first contact, she worked with me to negotiate pricing and coordinating pick-up. She also helped me get the bluetooth connections set up, and ensured I knew about the vehicle features so I could drive home 150 miles safely. She followed up within a week to see how things were going and offered for me to come in for help, given the steep learning curve. The vehicle is high tech!
Luis was very patient as I reviewed the sales contract and debated about whether to finance or do a cash sale. Manny also helped along the way and a delivery.
Everyone I encountered at the dealership was very nice and eager to be helpful. Vehicle was prepped and ready to go upon my arrival.
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