23 New York Audi Dealers

Brian was so easy to work with and friendly. - MATHTEACH419

Brian was so easy to work with and friendly. Leo in finance was great too

I had my SUV service this month and it was an easy - Uma Manbodh

I had my SUV service this month and it was an easy process. The service director Rakesh Bisnauth and the service rep Catherine were very helpful. I was advised steps by steps the process of my car. They both answer any questions I had and was given a car wash without me asking. This is what you call customer service. Thank you Audi of great time.

Just wanna say thanks to Jeffery sharif and Mohegan lake - tgrs3trr

Just wanna say thanks to Jeffery sharif and Mohegan lake for everything all my needs was meet and most of all would do business with y’all Again I’m extremely happy with my new q6 beautiful car and beautiful family Mohegan lake it’s was pleasure doing business with Jeffery sharif great job jeff thank you very much see y’all soon again thank you again!!!

I was there for service and my advisor Celeste Moran was - jmo220

I was there for service and my advisor Celeste Moran was wonderful and polite., professional.

Allison Andy and the whole service team is the best I - Slipshultz

Allison Andy and the whole service team is the best I have encountered in 55 years of driving. Dream team. Appreciated. Thankd

Miguel reyes and Diana from finance were phenomenal. - Jay

Miguel reyes and Diana from finance were phenomenal. Truly educated me and made the process seamless

Horrible customer service. - Goingtoanotherdealership

Horrible customer service. There is no point in making an appointment because this dealership totally disregards your time. You’ll be waiting for hours and the act like they’re doing you a favor. Totally disrespectful and ridiculous.

I had an excellent experience bringing my car in for - ravinmehta14

I had an excellent experience bringing my car in for service. The process was incredibly smooth, and Stavros provided outstanding assistance. The service department quick, allowing me to pick up my car within a day. Highly recommend this dealership!

Please stay away! - Basile.tzovolos

Please stay away!! From a falsely advertised S4 and not working on the price when called out, to stripping the license plate bracket and trying to replace it with a rusty used one a month later, to not having the car registered for almost if not 2 months, to trying to convince me to drive the car unregistered with a “official dealership letter to show police” to selling a car with a bad waterpump, to refusing to allow purchase of the car without “Nitrofill.” This dealership is a disgrace to the Audi legacy. Take the reviews seriously unlike I did. Please. Save yourself the biggest headache purchasing a vehicle you’ve ever had.

Bought a 2024 Toyota Camry SE from Wyatt in January great - Randy R.

Bought a 2024 Toyota Camry SE from Wyatt in January great guy and gave me a great deal and very fair with my trade-in

Lease agreement - Audi customer

I turned in an 2015 Audi leased vehicle for a new lease and was told I wouldn't have to pay for the last 3 month left on the 2015 vehicle. Recently I received a bill for the 3 months and was told Atlantic Audi communicated with them any such agreement. Has anyone had this problem?

I did an oil change today and was charged almost $300. - brd152

I did an oil change today and was charged almost $300. Two years ago that was $150. No car wash either. No snacks in the refreshment area.unlike two years ago. Underwhelmed is the word.

I bought my first audi of smithtown . - Medusa21

I bought my first audi of smithtown . Came to this location and I met with Thomas from sales. He was truly amazing he walked through everything and took the time out to get me my Q7 2025. Such a kind man thank you Audi of smithtown. You hsve some wonderful people working for your company.

I was a little hesitant to work with this dealership. - 24Craigrs24

I was a little hesitant to work with this dealership. I gave them a try and the experience was seamless. I was pleasantly surprised about the process. Negotiating and delivery was excellent. Jose was very knowledgeable and communicated very well about the features and what I would likely use.

bought my Audi last October -- just had my first - bchgls

bought my Audi last October -- just had my first inspection/oil change. Supposed to get a free car wash with EACH service visit. DIDN'T HAPPEN!!! Windows and outside of car were in exact same condition as when I brought it in. Have been used to service at Lexus where car was always returned spotless! Chose to wait for the car -- dealership can't even supply water for customers!!!!! Refrigerator was empty and service person had no interest in looking to see if water was available. Will be staying with my local mechanic for future service. Everything I heard about their service department after I bought the car is true!!

Great experience buying Q5 and A4. - russelman69

Great experience buying Q5 and A4. Ramon Rojas gave us the best deal on both cars! He even stayed after the dealership closed to answer our questions. No regrets switching from Mercedes where were about to get a car.

Recommended unecessary service - loveaudi

Be very careful with their service department. They were quick to recommend unecessary services in addition to the initial problem. In the end they were unable to correct the initial problem and simply said that the engine needed to be replaced. Shows me that they are more concerned about generating revenue that helping the customer. Find yourself an good independent garage!

By far the worst experience I have ever had. - mackenzie.f

By far the worst experience I have ever had. Do not purchase from Audi Cicero. They sold me a used Audi that spent more time in the shop than it did in my driveway! The sales manager Nate is not easy to work with and unreasonable. Kent in the service department is great. Would not recommend it to anyone.

Purchased an Audi Q4 e-tron here and was disappointed - marbles.tropic-0m

Purchased an Audi Q4 e-tron here and was disappointed with the delivery. The car wasn’t charged, the tire pressure monitor flagged an issue (later found to be a nail), and an open recall was left unaddressed. My car ended up in service for days—these are things that should have been handled before delivery.

I broke down six hours away from home pulled into storms - Tnelsonflooring

I broke down six hours away from home pulled into storms seven am Manny Sslierno opened his door even though they were closed. Told they were booked for the day but said he would see what he could. A little while later came out told me they would look at it I was overjoyed I was totally stuck he figured out a way to get me in. His technician diagnosed the the problem immediately made needed repair very quickly and had me on my way. I can’t over emphasize how much I appreciate what Manny and his guys for me. Sincerely Paul Nelson