23 New York Audi Dealers

I went to Audi Massapequa to browse and see the 2025 Audi - maleonard1

I went to Audi Massapequa to browse and see the 2025 Audi Q5. Brad Drexler came over and welcomed me. He asked which vehicle I was interested in learning about. Brad encouraged me to sit in the Q5 as he spoke about some of its features. Then he asked if I wanted to test drive the car. I agreed. First I set the mirrors and made a seat adjustment before we began driving around the neighborhood. I made a U turn, I gave the car some gas to check its acceleration, etc. The outside is attractive as is the inside. I loved the Q5! It took me longer to decide on the exterior color. Throughout this process, Brad continued to give me information and answer my questions. He is a friendly person and most knowledgeable about the Q5! I am a questioning person, in fact, I had a list in my pocket of what I absolutely wanted to know about the Q5. At all times Brad was patient, kind and eager to answer my next question. He informed me about the Audi Customer Credit and the Costco Auto Program. I came to see the Q5, have a test drive and learn about it after my readings and research. I thought I'd be leaving and doing more thinking about purchasing it. However, I ended up buying the Q5! Brad is an excellent salesman! He did a great sales job; it was a pleasure working with him! It is now three days that I have owned my new Audi Q5. My reading continues with the Audi manual. I have a lot to learn and appreciate about all the features of my new Audi. I am a happy Audi new car owner! PLEASE NOTE: You may print my comments, if you so choose. However, you MAY NOT use my first or last name in marketing, website, etc.

I bought two Audi q7, one in 2009 still running with iced - Mariann Simms

I bought two Audi q7, one in 2009 still running with iced 250,000 miles and my second was purchased in April 2024. Both times I used Marc Rubin who was extremely professional and honest!! I would 100 percent recommend him to anyone who is interested in an Audi!!!

My wife and I just purchased an Audi A5 Sportback from - Bob Schiefelbein

My wife and I just purchased an Audi A5 Sportback from Mohegan Audi two days ago. We have been a customer of Mohegan Audi for over 25 years and have purchased many cars from the dealership. I got to know many of the employees and even the owner Barry Rost. Whenever I came for service or to purchase another Audi it was as if I was part of the crew. Recently Mr. Ross retired and sold the dealership to a company. The dealership did retain many of the former employees and a few new ones. I was a little nervous when I went to purchase our first car under the new ownership. I wasn't sure how the purchase would go. I was purchasing a car with my wife. We looked at many colors of the model we wanted, some in the show room, some on the lot and they even drove to their extra storage lot to bring all the colors that the A5 Sportback came in to show my wife and myself. We finally chose the color we wanted and we made the purchase. The deal was done just before closing and we were to pick up the car the next day. When the next day came my wife and I changed our minds on the color car we wanted. (All the paperwork was completed for the original car). The Sales Manager and our Salesman said "No Problem". I know this was a big headache for them but they still did it with smiles on their faces. We were happy and we felt we were part of the Mohegan crew again. I would like to thank the Sales Manager Anthony Augusta and Salesman Anthony Tezzi for going above and beyond. I highly recommend Mohegan Audi to anyone who enjoys purchasing a new car from a friendly dealership with high integrity. Bob and Anne Schiefelbein

Jason chance was an amazing salesman, has extreme - Josephndevito

Jason chance was an amazing salesman, has extreme knowledge of cars are knows how to make a deal great for the customer and the buisness.

Shawn does a real nice job in service its much - kmckay0

Shawn does a real nice job in service its much appreciated, he gets the cars in and completed and keeps you informed.

We work with Hannah Aliahmad in service. - HJ

We work with Hannah Aliahmad in service. Had left Audi Hawthorne as that dealership had gone downhill (service doesn't pick up phone and doesn't check voicemails -- awful). Hannah is the best service agent. Keeps you informed and goes the extra mile. We'd bought from Audi Hawthorne before and when we buy a new Audi will be from Audi New Rochelle, because of Hannah.

The service was professional and on time. - alarroyo

The service was professional and on time. I checked the quote before to avoid surprises and it worked! It would be nice if the service would include a complimentary car wash. And the waiting area could have better amenities in terms of drinks and snacks like the other Audi service sites.

The first and the last time I ever go to this dealership. - britt.butwin

The first and the last time I ever go to this dealership. I got my 2021 Q5 at Beiner Audi in Great Neck and never had an issue with the car (love the car) until last weekend. The car appeared to have some electrical system malfunction and required a tow. I towed to Huntington on the basis that I live there, the car was stuck near there and thought it would be more convenient. I didn't realize how poorly I would be treated from the very first phone call - the service rep (Robert Rofrano) immediately had a negative attitude towards me without even knowing me or the facts and circumstances of what happened. I nicely explained what happened to the car as best as I could (I really had no clue what the issue was, had never encountered anything like it before) and his first response was that if I tampered with the car I am going to be on the hook for any required service. I thought that was a strange way to start the conversation, but I was not at all worried because clearly the car had an internal system malfunction and I did not tamper with anything or do anything that could have remotely been related to what had happened. After days of waiting, the same service rep claimed the car could not be serviced under warranty essentially claiming that the system malfunction was due to a 2022 recall that appeared to have been serviced by Audi great neck but in fact had not, claiming that I somehow took out a plastic bag that would have been screwed into the car to protect the electrical system (this apparent plastic bag that they claimed I removed is not accessible - it is screwed into the car from somewhere under the entire backseat and I wouldn't even know where to find it). Long story short, I informed Audi great neck of the issue, and as expected, they got the car towed to them and are handling the problem with no issues and with sincere apologies for the poor service received at Audi Huntington. I share this because I wish i knew the type of customer service that is provided at Huntington - had I known, I would have just had my car initially towed to Great Neck.

Leo is excellent at communication, and the information - starchariot1

Leo is excellent at communication, and the information has been clear and transparent. Everything honest and above board. I know what to expect

I was a little hesitant to work with this dealership. - 24Craigrs24

I was a little hesitant to work with this dealership. I gave them a try and the experience was seamless. I was pleasantly surprised about the process. Negotiating and delivery was excellent. Jose was very knowledgeable and communicated very well about the features and what I would likely use.

Bought a 2024 Toyota Camry SE from Wyatt in January great - Randy R.

Bought a 2024 Toyota Camry SE from Wyatt in January great guy and gave me a great deal and very fair with my trade-in

Lease agreement - Audi customer

I turned in an 2015 Audi leased vehicle for a new lease and was told I wouldn't have to pay for the last 3 month left on the 2015 vehicle. Recently I received a bill for the 3 months and was told Atlantic Audi communicated with them any such agreement. Has anyone had this problem?

My 2nd review for Audi Albany, We have had only great - Davidfjohnsson

My 2nd review for Audi Albany, We have had only great customer service amongst the team in Latham NY. It’s great feeling to be able to send an email to service manager Craig on a question about my wife’s Audi S4 and and get a quick response with an answer & a resolution. I called two weeks ago while on vacation in Maine and scheduled my Audi S4 35k mile checkup with John the service writer and he was extremely customer friendly and made scheduling my appointment seamless. My wife had to take car in as I had an important meeting to attend, John said the service would take approximately 3hrs and could set us up with a loaner so my wife could get some stuff done around the Latham area. That’s Great Customer Service! In my past reviews the thing that really stands out with this Audi branch is COMMUNICATION through text or phone calls during any of my service appointments. Thanks Craig, John & the Mechanic that did the service.

I bought my first audi of smithtown . - Medusa21

I bought my first audi of smithtown . Came to this location and I met with Thomas from sales. He was truly amazing he walked through everything and took the time out to get me my Q7 2025. Such a kind man thank you Audi of smithtown. You hsve some wonderful people working for your company.

bought my Audi last October -- just had my first - bchgls

bought my Audi last October -- just had my first inspection/oil change. Supposed to get a free car wash with EACH service visit. DIDN'T HAPPEN!!! Windows and outside of car were in exact same condition as when I brought it in. Have been used to service at Lexus where car was always returned spotless! Chose to wait for the car -- dealership can't even supply water for customers!!!!! Refrigerator was empty and service person had no interest in looking to see if water was available. Will be staying with my local mechanic for future service. Everything I heard about their service department after I bought the car is true!!

Great experience buying Q5 and A4. - russelman69

Great experience buying Q5 and A4. Ramon Rojas gave us the best deal on both cars! He even stayed after the dealership closed to answer our questions. No regrets switching from Mercedes where were about to get a car.

Recommended unecessary service - loveaudi

Be very careful with their service department. They were quick to recommend unecessary services in addition to the initial problem. In the end they were unable to correct the initial problem and simply said that the engine needed to be replaced. Shows me that they are more concerned about generating revenue that helping the customer. Find yourself an good independent garage!

By far the worst experience I have ever had. - mackenzie.f

By far the worst experience I have ever had. Do not purchase from Audi Cicero. They sold me a used Audi that spent more time in the shop than it did in my driveway! The sales manager Nate is not easy to work with and unreasonable. Kent in the service department is great. Would not recommend it to anyone.

I broke down six hours away from home pulled into storms - Tnelsonflooring

I broke down six hours away from home pulled into storms seven am Manny Sslierno opened his door even though they were closed. Told they were booked for the day but said he would see what he could. A little while later came out told me they would look at it I was overjoyed I was totally stuck he figured out a way to get me in. His technician diagnosed the the problem immediately made needed repair very quickly and had me on my way. I can’t over emphasize how much I appreciate what Manny and his guys for me. Sincerely Paul Nelson

Avoid Audi of Queens at all costs! - kozikowskigregory

Avoid Audi of Queens at all costs! My experience here was beyond disappointing due to the poor professionalism of their finance manager. The wait time was unbearable—over 2.5 hours just to sign papers. To make matters worse, the finance manager was caught red-handed trying to alter the deal and sneak in an extra $250! When confronted, instead of owning up to the mistake, he became obnoxious and unprofessional, trying to shift the blame to someone else. This level of disrespect and lack of accountability is unacceptable. The finance manager clearly needs a lesson in respect and professionalism from his superiors. If you're considering this dealership, think twice and save yourself the headache. There are far better options out there!