Dave in the service department is a rock star. - denkrony312
Dave in the service department is a rock star. I am pretty needy when it comes to my car, and every single time I called to check on the progress of my repairs (which was a lot, usually once a day) he was more than happy to explain everything that was going on. I had an issue with corporate VW, which has been rapidly declining in customer service as of late, and Dave fought for me to make sure they could do the repairs necessary.
I have purchased cars from Crestmont in the past, and can honestly say I never had a single issue with any of them. Purchasing from another dealer out of convenience was a huge mistake, a car I bought from Reydel in Edison (my current 2019 Jetta) and a car from three county in lyndhurst (2009 Jetta Wolfsburg) both had issues. Every time, I brought those cars to Crestmont service and they fixed them the right way and didn’t charge me anywhere near what the other dealers quoted me.
Needless to say, I’ve learned my lesson. I will only use Crestmont when purchasing or servicing a vehicle because they have NEVER disappointed. Shout out to Dave for being the best service manager out there, and to the techs who worked on my car. You guys are rock stars!!
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