Chad Lorenzo

Another great buying experience here at Toms River Volkswagen. We have worked with Angelo and Jim and they were both great! We will definitely be back! Volkswagen. We have worked with Angelo and Jim and they were both great! We will definitely be back! More

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Unethical On 4/28/2014 we went to World Volkswagen of Toms River to seek out new car After credit was run the manager David and sales rep Chad Lorenzo said only On 4/28/2014 we went to World Volkswagen of Toms River to seek out new car After credit was run the manager David and sales rep Chad Lorenzo said only way to get one is to take the 2012 Ford Fusion for now and after making on time payments for 6 months he would get us into any care new one at 0% interest or used 1.9% under their guaranteed customer retention program . On 11/7/2014 we contacted Chad Lorenzo to start the process and were informed that they would not do it and that what David said didn't matter and he was not there anymore and he was going to see what they could do and call us back . I called them back on 11/10/14 and spoke to Glen who said nothing they could do and didn't matter what David said because he was no longer working there. David and his salesman pressured us all day and made us overpay with the understanding that they would refinance at those rates in 6 months and it would help to build up our credit. Unfortunately we were naive and they did take advantage of us with those promises. Now no one is willing to listen call back or answer to help us get this solved all we got told verbatim is tough luck and that David now works at this establishment so go there and ask him to keep that promise More

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awesome dealership I was in a very unique situation with my credit and went to them, told them what I could afford and features that I wanted in a car, they found the be I was in a very unique situation with my credit and went to them, told them what I could afford and features that I wanted in a car, they found the best car possible for me. They made it work financially for me. The guys were awesome. Friendly. And very welcoming. This was the best car purchase I have ever made. I am very happy and will send everyone to this dealership! More

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Easy transaction.. Thanks I stopped into World Volkswagon knowing which car I wanted to see. The dealer Chad Lorenzo came right up us with a smile and offered his help. He made I stopped into World Volkswagon knowing which car I wanted to see. The dealer Chad Lorenzo came right up us with a smile and offered his help. He made us feel comfortable and at ease about the transaction. He made the transaction go very smoothly and I drove the car out of the lot that day feeling we both were happy More

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great service Great service great people. We knew what we were looking for colors options told them they said they had some and would show us all so we could decide Great service great people. We knew what we were looking for colors options told them they said they had some and would show us all so we could decide we found we bought we happy More

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great first time experience at VW . Sales, finance and service is very accommodating and friendly. I highly recommend VW of Toms River. Love my 2014 Jetta service is very accommodating and friendly. I highly recommend VW of Toms River. Love my 2014 Jetta More

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