47 New Jersey Volvo Service Centers

Hey I came for service and Jessica was excellent and was - gutierrezsaul505

Hey I came for service and Jessica was excellent and was very friendly I definitely recommend anyone to come here to get there service done.

Very professional and knowledgeable Service advisor was - jdresteves

Very professional and knowledgeable Service advisor was very helpful and addressed all my questions and concerns I will definitely recommend them

I came in for a software upgrade and so many other things - Peter

I came in for a software upgrade and so many other things were addressed as well. Wiper blades changed. Oil and other fluids topped up. Wheel rotation performed. Car wash done. And a road test to crown it all. All while while I continued to work in the guest lounge. Awesome!!!

Brian Kennedy, who has not been reviewed here, is one of - Not Your Average Volvo Customer

Brian Kennedy, who has not been reviewed here, is one of my service advisors who graciously took over for Emerson Cambara, with whom I have also enjoyed working- was out sick. He assisted me with some very difficult service issues on a rare '06 S60 R project car I own. I even made a sales offer on a demo/loaner and he took time out of his busy schedule to walk over and present it to the sales department which was way over his pay grade. He has been excellent in his communication , getting back to me within a short period of time when I've contacted him. He is exceptional at his attempts to resolve anything I throw at him, but especially in advising me should I purchase any other Volvo 'unicorns' as I am a very atypical performance-oriented Volvo enthusiast. The team at service there with Brian & Emerson, as well as Shannon and Laura, is extremely pleasant in the way they both answer the phone and relay information. For this reason I will not service my Volvos anywhere else.

Another great experience from Service and their Manager - bmwx5dom

Another great experience from Service and their Manager Andrew Fuentes, the Service Writer, Joe, Lupita in scheduling, and even the Drivers, Ramon’s and Derrick. One of my tires had a bubble and once again had to drive my Wife to the Hospital the next day. Called Andrew around 11 and incredibly picked up the car by 1, had it back by 5 and even left me a loaner. 10 stars for this great Dealer.

I had a wonderful experience with the Service Department - aharrison4

I had a wonderful experience with the Service Department at Prestige Volvo in East Hanover. They always treat me like a valued customer and are fair with what they charge for service. Today Bob was my Service Rep and was friendly and courteous. I recommend using their Service Department for your Volvo servicing needs

Best service ever Claus Nagy I trust to give honest - skny

Best service ever Claus Nagy I trust to give honest info I hope to see him every time we visit prestige Volvo service

It was my first time at the dealership, not sure of where - SHUMEYKOMARK

It was my first time at the dealership, not sure of where to park the vehicle. An employee saw I looked a little lost and came over to orient me. My vehicle was immediately evaluated by two service advisors who gave me a preliminary assessment. The texting notification worked well to let me know the final assessment and cost as well as approve. The vehicle was repaired and washed, and I was given the opportunity to ask questions. Everyone was very polite and helpful, and the customer service area was spotless. I will return to Manasquan Volvo for future servicing of our two Volvos.

An absolutely awful experience. After being quoted what... - j878

An absolutely awful experience. After being quoted what the repairs would cost and the amount of time it would take to complete them, they went 3 weeks and $1,000 over what was quoted. After I picked the car up it still wasn't fixed. They tried to force the wrong wiring in the repaired rear door causing the window not to work and the car unable to lock. The wheels were left not properly aligned causing the car to shake at speeds over 50mph. I ended up spending over another $1,000 at a place that actually knows what they are doing. While the car was there over 10 calls were left unreturned. You're better off taking your car literally any where else.

I was very pleased with my salesperson let me know... - horetagraham1967

I was very pleased with my salesperson let me know everything I need to know about the car and very nice person

Great people, horrible experience though. After... - JustAnotherBadExperience

Great people, horrible experience though. After negotiating and having a great time talking with the staff, everything went downhill.. the numbers we were promised were no where close to what our contract said. The poor finance guy was the last to meet us at 8pm after everyone else was done for the day but they had taken forever to complete our paperwork (we had sent in all our paperwork since 8am, prior to getting there). We finally get the agreement and the poor guy can’t explain anything because the sales ppl gave us all the wrong information and he was stuck giving us the bad news that the numbers promised were all BS because no one calculated anything correctly. At this point we had waited forever, and decided to take the car and take the higher monthly bill, as we were so done with our horrible experience. But it gets better.. After 4 and a half months, I am finally getting my registration and plates. How does no one have the answer as to why it hadn’t been processed? How come I had to call millions of times and keep getting the run around.

Great first time service experience taking my new S90 for - ajdeange

Great first time service experience taking my new S90 for an overall checkout. Stephanie was great and was very knowledgeable about the product.. way better service than my recent BMW experience.. It’s not just about the car you buy but the brand and dealership culture that makes me a fan. Great job..