83 New Jersey Dodge Service Centers

I recently brought my Jeep in for service and George did - Tom J

I recently brought my Jeep in for service and George did an incredible job of communicating step by step all the key information. This was very much appreciated and made for a great experience ! Thank you !

Excellent service performed. - long1974

Excellent service performed. Matthew has been always clear, professional, and kind during my visits for service.

Very efficient and mindful of my time. - TVandMovieActor

Very efficient and mindful of my time. The service technicians are the best in the industry and the service writers (Ray and Jim each helped me) fully informed me of then service required, the exact cost (extremely reasonable) and the next recommended service (200,000 miles). My car would not have been anywhere near approaching this milestone without Teterboro Jeep performing all my routine maintenence.

Keep doing what you do you let me know the price - MJONES1963

Keep doing what you do you let me know the price everything is expensive is not as cheap today so I can't worry long as my Jeep is running good then I appreciate you again I appreciate you keep doing what you do

First visit for electrical problem $800 (which I do - Terrie

First visit for electrical problem $800 (which I do understand the difficulty). They took out the tire pressure module said that may be the problem but hard to tell. The next day same issue. On the 2nd visit they had it for a week but needed an additional $800, I declined the additional work. Went to pick up the car they never re-installed the TPM module. Told me that it would give the next mechanic a starting point. I did not drive the car immediately due to the electrical issue. When I moved it a few days later I noticed the front bumper was falling off the car. I called service department multiple times over a week, left messages NO response. When I finally talked to the service manager he of course said it didn't happen at the dealership. I took a pic of my car they day it was dropped off, no damage. He did not want to see the damager. He told me my car really wasn't worth repairing and he can 'hook me up' with the sales department. I turned the claim into my insurance, $5000 worth of damage. And yes, I did get the electrical issue resolved for a fraction on the dealer cost. DO NOT USE THIS DEALER. Very unprofessional.

Worst dealer ever. - vladimir

Worst dealer ever. Two years ago I bought a new ecodiesel Wrangler Rubicon. Three weeks ago I noticed some defects in the paint of the body that are causing rust, when I went to this dealer to fix it, since it is still under warranty, they treated me with so much contempt as if I were asking a favor, making me go to other dealers to solve this problem . The client's representative - ERICK MONTERO - Did not want to assist me and when he did, he was very uncomfortable and had no intention of helping with my situation. Supposedly - ERICK MONTERO - He would contact me within 3 or 4 days. IT WAS NEVER LIKE THIS.. Three weeks now, I am still waiting for a solution to the problem, which continues to get worse.... And I still have no news from the dealer. After making this repair, I will never do business at this location again.

An absolutely awful experience. After being quoted what... - j878

An absolutely awful experience. After being quoted what the repairs would cost and the amount of time it would take to complete them, they went 3 weeks and $1,000 over what was quoted. After I picked the car up it still wasn't fixed. They tried to force the wrong wiring in the repaired rear door causing the window not to work and the car unable to lock. The wheels were left not properly aligned causing the car to shake at speeds over 50mph. I ended up spending over another $1,000 at a place that actually knows what they are doing. While the car was there over 10 calls were left unreturned. You're better off taking your car literally any where else.

I was very pleased with my salesperson let me know... - horetagraham1967

I was very pleased with my salesperson let me know everything I need to know about the car and very nice person

I called Buhler a few weeks ago on a Monday morning at... - NinaM

I called Buhler a few weeks ago on a Monday morning at 8am freaking out because my radio blew out during an upgrade so Mike in the service dept told me to come right in.. after being turned away from 4 dealerships I was so relieved. I got there & Mike greeted me and reassured me that it'll be fixed. A new radio had to be ordered so he shared my concerns about my battery draining with the radio being stuck in the error mode & he had a tech take the radio back out & disconnected it so I wouldn't have a battery issue. The radio came in yesterday & I brought it in at 7am today & was back in my truck on my way home at 8am. Words can't express how happy I am with the service, the employees & the dealership itself. Lifelong customer from now on. Next purchase we are coming straight to Buhler! Thank you!!

Great service John Smith - macy25

Took my jeep for an ongoing issue. John Smith in service got it fixed and under warranty, He is an asset to your service department.

Great people, horrible experience though. After... - JustAnotherBadExperience

Great people, horrible experience though. After negotiating and having a great time talking with the staff, everything went downhill.. the numbers we were promised were no where close to what our contract said. The poor finance guy was the last to meet us at 8pm after everyone else was done for the day but they had taken forever to complete our paperwork (we had sent in all our paperwork since 8am, prior to getting there). We finally get the agreement and the poor guy can’t explain anything because the sales ppl gave us all the wrong information and he was stuck giving us the bad news that the numbers promised were all BS because no one calculated anything correctly. At this point we had waited forever, and decided to take the car and take the higher monthly bill, as we were so done with our horrible experience. But it gets better.. After 4 and a half months, I am finally getting my registration and plates. How does no one have the answer as to why it hadn’t been processed? How come I had to call millions of times and keep getting the run around.

2015 ram 1500 - Horrible

By far the worst dealership I have ever been associated with. I have had several issues with my new ram since I purchased it in October of 2015. There was a burning smell coming from the vent system for several months after I purchased the ram. After having my truck on at least 10 different occasion to try and remedy the problem, the owner of the dealership declared if "it were up to him he would just take it in the back and spray febreeze in the vents.". THE OWNER!!!! The most recent occureance was this week when I brought the truck in for an oil leak which ruined my new paver driveway. They had my truck all day, never called to say it was finished and when I called them I was told they couldn't find the leak. they said it must be "residual oil from an oil change". of course by the time i got home the truck was leaking oil in my driveway again. The service department is a complete joke starting with the patronizing service manager Ron and his partner who told me I should "only use the truck in 4x4 in the snow." Anyway steer clear of Circle Dodge and everyone in it.

Horrible service experience. Dropped my car off to have a... - pissedcustomer

Horrible service experience. Dropped my car off to have a abs light inspected and also a brake inspection. After the diagnosis I stated I would do the work myself and buy the parts. I payed for the diagnostics and when i went to drive out of the lot my car would barely stop and the abs light was worse. then i agreed to do the service there instead of paying for a tow...1100 dollars and 2 days later the truck was no different. Very Very soft braking and abs light still flashing. Cant help but think it was a way for the tech to rack up service bills and make more money off me but it could be an honest mistake. Either way I payed a lot of money for a car that went from having an issue to now borderline undriveable because it takes very very long to stop. Service advisors seemed cool and also frustrated for my issue and didn't seem to try and upsell me in any way like other places but they aren't the ones working on the vehicles.