48 New Jersey Chrysler Dealers

The vehicle took 4-5 visits to finally resolve the - RossiRamSucks

The vehicle took 4-5 visits to finally resolve the initial problem which tied the vehicle up for well over 40 days. When picked up, I noticed the speedometer was no longer reading accurate which is a large safety concern for me and my family. The speedometer was functioning perfect when the vehicle was dropped off. I bought this issue to the service departments attention and was told I had to pay them to fix it which doesn't make much sense. Not only did this experience make me not want to return to Rossi, I now have no interest in buying Stellantis products for my family or my business.

the jeep store is my place of choice for jeep vehicles. - sdjaco

the jeep store is my place of choice for jeep vehicles. i will also recommend to my Ram friends

Great friendly service. - Aen1018

Great friendly service. I will definitely bring my vehicle there to be serviced again if needed

Called from California on a ram truck, got a great price - Maclmoto

Called from California on a ram truck, got a great price and the crew at Ciocca Chrysler dodge was the bomb. They took care of everything. Made buying the truck out of state so easy. I give them a 100 stars if I could.

I worked with Rafael Castiblanco to get a 2022 Dodge - bryanna hippolyte

I worked with Rafael Castiblanco to get a 2022 Dodge Durango; he was the best! He is very helpful, supportive, and results-driven!! He made the entire experience seamless and stress-free; very professional, knowledgeable, and incredibly efficient, he valued my time and ensured I got exactly what I needed!

I don’t usually write long reviews, but this one is well - amber.meinhart

I don’t usually write long reviews, but this one is well deserved. I purchased an Audi SQ8 from this dealership on April 1st, and my experience has been nothing short of frustrating, disappointing, and dangerous. Shortly after taking the vehicle home, I noticed one of the tires was damaged — a visible chunk was missing from the sidewall, which, upon further inspection, is clearly visible in the listing photos. That alone should’ve raised red flags during any proper inspection before sale. I reached out to the dealership immediately and got no response. I then had to call multiple times for days to follow up, and each time, I either got brushed off or heard nothing back. I was passed around with no resolution or accountability. Eventually, the tire blew out completely, putting me in a dangerous emergency situation. Because this is an all-wheel drive vehicle, Audi’s own official guidelines recommend that all four tires be replaced simultaneously for safety and performance. Driving with mismatched tread on an AWD car risks damaging the drivetrain and voiding the warranty — which any qualified dealership should know. I had no choice but to replace all four tires at a major, unexpected cost of nearly $2,000. When I finally got someone to acknowledge the situation, the dealership offered to only reimburse me for one tire. Even worse, over 7 days have passed, and I still haven’t received the promised check or any kind of follow-up. Once again — silence. To make matters worse, I also experienced issues with my trade-in. The dealership waited over a month to pay off the remaining lien, which resulted in a late payment fee and a derogatory mark on my credit. When I reached out repeatedly to get clarity, I was once again ignored. What frustrated me the most, though, was how I was treated when I finally spoke with Frank Sorrentino. Instead of listening to the valid concerns I raised and acknowledging the facts supported by Audi’s manufacturer guidelines, he talked down to me as if I had no idea what I was talking about. I came to the conversation prepared with information, photos, and documentation — but was met with condescension and dismissal. This is not just about money — it’s about safety, transparency, and basic respect for customers. I gave the dealership seven days to respond and make things right in writing. That deadline has passed with no accountability, no professionalism, and no resolution. If you’re considering purchasing a vehicle from this dealership — especially a high-performance or luxury car — I strongly urge you to have it independently inspected before signing anything. Don’t assume they’ve done their due diligence, and don’t expect much if issues arise afterward. This has been one of the worst vehicle-buying experiences I’ve ever had. Buyers, be warned.

I just purchased another vehicle from this dealership, - jimmygodoy

I just purchased another vehicle from this dealership, and I can honestly say this has been my go-to place for many years. This is my 6th car purchased here, and there is a reason why I keep coming back. A dealership is only as good as the people behind it, and they truly have an amazing team. I want to give a special shout out to Veronica M. who has always been extremely helpful, patient, and knowledgeable when helping me choose the right vehicles for my family. I also want to thank Joe Messina, the manager, who has always taken care of me and worked hard to make sure I received a fair deal and a great experience every time. A team that makes the car buying process easy. I highly recommend them!

Enrique was very helpful and friendly. - Maria Montero

Enrique was very helpful and friendly. He communicated well with me and help make the process smooth. Thank you.

I knew my truck, though old, was worth fixing. - camerabagstudio

I knew my truck, though old, was worth fixing. The engine was stalling at the most inopportune times. I tried a neighborhood repair shop. They couldn't figure it out, so I took it to Fullerton Dodge. After multiple trips there for repairs, the problem lingered. I didn't give up, nor did the repair professionals at Fullerton. They went the extra mile to solve this evasive problem, which required keen diagnostic skills and a significant, targeted engine repair to correct the root cause. They involved me throughout the repair process, explaining everything to my satisfaction. Ultimately, they returned my truck to me in top performance. The money I spent was worth every penny.

I purchased a new 2026 Jeep Cherokee from Teterboro Jeep - steveohbrown

I purchased a new 2026 Jeep Cherokee from Teterboro Jeep Chrysler Dodge Ram, and unfortunately, my experience was disappointing. After initially walking away from the deal, Sales Manager Tyler contacted me and discussed specific terms over the phone. However, when I returned to the dealership, the offer had changed. This was frustrating and made the purchasing process much more stressful than expected. Shortly after purchasing the vehicle, my family experienced a serious issue when the Jeep failed to accelerate properly and became stuck in first gear at approximately 540 miles. This created a significant safety concern while driving and resulted in an unexpected service visit for a brand-new vehicle. I also want to note that after the purchase, my wife attempted to contact our salesperson, Zuly, regarding concerns about the vehicle. Unfortunately, our calls were not returned, leaving us feeling unsupported during an already difficult situation. I do appreciate the efforts of the service department staff. This is the second Jeep our family has owned, which makes this experience especially disappointing. I am simply sharing what happened to my family. I believe businesses should value and support loyal customers, especially when serious concerns arise shortly after the purchase of a new vehicle. I hope that our experience encourages improvements in communication, customer service, and follow-up care for future customers.

I just purchased my 6th vehicle From Buhler, 2026 Ram - wallyc

I just purchased my 6th vehicle From Buhler, 2026 Ram 1500 Hemi Big Horn. Dan Gall and sales staff a great.

I purchased a “Certified Pre Owned” 2020 Jeep Grand - kristinmicallef

I purchased a “Certified Pre Owned” 2020 Jeep Grand Cherokee from Eric Leshin (now a Finance Manager) at Freehold Jeep last October. He has been nothing but rude since the minute I signed the papers for purchase. The car has been in the Service department six times in one year, four times for the same issue. The first time was just six days after it was purchased. Each time, the service department claimed they resolved the issue. I was not given the Certified Pre Owned checklist until I requested it when all of these issues continued to arise. Not only were the two sheets filled out in different handwritings, but there were also many line items that were noted as “Meets Stellantis Standards” when the vehicle had cosmetic and technical issues. They gave me the vehicle with no rear windshield wiper blade, did not provide a spare key and made me purchase on my own in addition, said the front brakes had at least 50% tread (had to replace after only a month), and listed that the transfer case and ABS system passed but those also had to be replaced within a few months. During one of my many trips to the service department, I was told I would have to pay a $100 deductible, which was never mentioned to me at the time of sale. Additionally, after my vehicle was towed to the dealership due to error messages and it not starting, I was told I would have to pay $925 for the replacement of two batteries. After fighting that charge, it was lowered to $185, just to have the vehicle towed back to the service department for the same issue four days later. I eventually decided to have the dealership buy the car back since they were not skilled enough to fix the issues and it was unable to be driven. Their solution was to keep the car indefinitely until they could replicate the issue I was having that caused the vehicle not to start. Most recently, the dealership had the vehicle for a month and did nothing to assist me for their incompetence. I was told I would have to pay $75/day for a loaner car when the service department is just incapable of doing quality work and fixing the problem. Additionally, they notarized my signature without me present on one of the documents for the sale of the vehicle. I ended up losing $11,000 in a year on a car that they should have taken back and refunded in full since it was clearly defective. Their main agenda is to scam customers for as much money as possible. At the time of sale, the dealership had me sign a document for the Lemon Law, stating I was covered under that law. When I reached out to the Lemon Law Department of NJ for questions, they let me know that law does not apply to Certified Pre Owned vehicles and that I would have to file a dispute with the manufacturer. My family & I reached out to Jeep Corporate multiple times, opened a case, requested updates from two different Supervisors for resolution, and were never responded to. I have never dealt with a more unprofessional group of people. The service advisor I was originally dealing with was let go in the middle of all of these issues and then I was given conflicting information with each service member I spoke to. The Service Manager, Jay DaSilva, is not helpful whatsoever. He will talk down to you and does not let you speak in conversation. I constantly had to be the one reaching out for updates on my car. The Service Director, Jon Hess, contacted me and when I replied asking for an email to discuss my concerns and issues, I was ignored. Save your time & sanity and avoid this dealership at all costs!

David was AMAZING! - karafjeril

David was AMAZING! He was very professional, hospitable, attentive, not overbearing, pushy, but the perfect salesman. Because of his commitment to seeing that I receive the best deal, I walked away with a brand new vehicle of my choice. I highly recommend David for your next vehicle purchase. He represented Atlantic Chrysler well. Thank you, David!

Every time I bring my car in they damage something. - Jjtolerico

Every time I bring my car in they damage something. Stopped going there anymore and will never go there again!

Polite, informative extremely helpful with all my - Fblake580

Polite, informative extremely helpful with all my questions have already and will recommend this dealership

Service Department Review. - BSen11

Service Department Review. Rude managers with no integrity. Auto techs that are incompetent. This is a long review, I'm posting this so other people don't get burned by like me. These guys have zero integrity and cannot be trusted. I brought my car in for a suspension issue and a 4 wheel driver error code. I was told I needed some new air suspension parts, a new 4 wheel drive computer module, and they said i needed a new water pump. They quoted me $4200 and I decided to just get it done. Then I got a call a week later and they said they had to change other suspension parts and the new total was $7200! Apparently, when it comes to air suspensions, these guys will just start changing random parts hoping it fixes the problem. When the car was "finished". I picked it up to find the suspension height on was wheel was 2inches higher than the rest. I brought it back and they said, sorry they made a mistake. then after waiting 2 more hours the same wheel was 3/4" higher than the rest. and said that the best they could get it! The manager was rude and said its close enough! I gave up. Over the next month I noticed one of my rear suspension was dropping height over night. I called and told them and they were rude, defensive and said they would take a look but would charge me more for any repairs. I told them I was planning to sell the car and wanted to make sure it was fixed first. The manager said "If you're selling it, let the new buyer worry about it". I'm not a xxxxxxx, so i didn't do that. I decided not to go back there obviously. Turns out they missed the real problem I diagnosed later myself. The rear right air bladder had a small leak that was causing the air suspension pump to work extra hard and burn out, They never changed the rear bladder, , instead they changed the front left air/shock assembly, that was the extra $2800; the air pump and the air manifold. for an other $2200 I ended up changing the rear bladder myself, it cost me $250 for the part. And I purchased an aftermarket OBD tool for $100 to adjust the suspension height. After the repairs I made, the suspension is working perfectly and the air shocks are all even and level. In summary, I fixed myself what their auto techs could not. I'm also wondering if my 4 wheel drive module and water pump were never damaged either. Ill never know for sure. I recommend no one gets their cars serviced here ever.

Their service department is very shady. I didn't buy my... - Steve123

Their service department is very shady. I didn't buy my car at this dealership but moved here and needed a couple recalls done. I called and made an appt for 3 days later. I asked if they needed to order my parts and they said they have them. I asked if they're sure they had all the parts so I don't do all of this in vane and he reassured me they did.<br><br>I dropped my car off and also requested they put my drivers side head light in. I bought a new one from another place and just wanted to pay them to take the original out and my new one in. Midas had quoted me a price of $40 to do it. But, since my car was going to be there all day, and I'd be w/o a car all that time, I figured I'd kill 2 birds w/ one stone. <br><br>I called later in the day to check the status. A woman told me that they didn't have the parts for the recall that involved putting my side door panel molding garnish back on my door. My side panel constantly falls off and that's why there's a recall b/c they're faulty. They were missing a couple clips in their kit and said they'll have to order them and I'd get them in a week.<br><br>I then found out that they charged me $90 to put a head light in. I couldn't believe the price and why it took them an hour to put it in. I got some lame excuse. Basically, their machanics are either inept or they're crooks. The WHOLE reason I even had them put the headlight in was b/c I had it there ALL DAY to take care of the recall......THAT THEY NEVER EVEN DID.<br><br>When I told them about the guy assuring me that he had the parts....they gave me some whacko excuses. What a waste of my time and money. After them taking so long to get the parts, I told them to never mind about calling me b/c I got it done already at a competent Chrysler dealership. She then said, okay, we'll cancel the order then. So, they're not even interested in getting this part (that they don't have) for future use of another customer that's in there for that same recall. That poor person will go through the same thing I went through...w/ all of that inconvenience......and they don't care at all.<br><br>I was supposed to get a survey but I never did b/c they knew I wouldn't give them a good one. That place is absolutely horrible and if you're reading this and thinking about using this dealership to buy your new car...........DON'T. Their service department is a good indication of how they opperate and how they treat their coustomers. Go to a good dealership that's not related to them so that you don't get taken by the sales person and don't have horrible service when you come into problems w/ your car and have to bring it back in...wheather it be for recalls, things under warrantee, or things not under warrantee.