I'll preface this review by saying I was a technician of - Shawn
I'll preface this review by saying I was a technician of over 7 years. I highly do not recommend going here for sales at least, not sure about service because I never got that far with them. Had to greatly negotiate with Josh for $12 touch up paint which is generally a courtesy at a legitimate dealership but was felt like I was being coerced into coming in for service in exchange for said touch up paint.. I was lied to about touch up paint: I was told many times it was ordered and it wasn't in yet, what they don't know is I called the parts department and they had one in stock the entire time. Was lied to about my trade in at point of sale and afterwards, and he knew I knew the second time.. terrible manners and communication. They don't care about you after you've signed, terrible experience.
After chatting with someone from their customer relations team after I left my Google review: They decided it was my fault, told me that I had buyers remorse, which is only true because of the dealership I chose (all said and done I love my truck, just not the treatment or people). They told me that since no one threatened or forced me to sign anything that it's my fault for believing them... apparently their sales tactic is just ok with them to lie and get away with it as long as they don't force you to sign? This place is unbelievable...
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