9 New Hampshire Hyundai Dealers

The service is excellent. - car2iss1a

The service is excellent. Everyone is willing to help you. They’re efficient they tell you exactly what’s going on. They’re not they don’t push anything on you. They give you the facts and that you make up your mind. I enjoy cleaning up here. Their service is excellent.

Great service, was there for a recall, it was timely and - DMP

Great service, was there for a recall, it was timely and efficient. Friendly and knowledgeable staff.

Excellent customer service from start to finish! - shannon

Excellent customer service from start to finish! Brought my car in for a tire rotation- the whole process was smooth, and I was in and out in under an hour! Brandon helped me and he was exceptional- super friendly and professional. Wish I could give 10 stars! So happy that I purchased my new car at Key Hyundai- thank you!

We just purchased a Kona. - DENISE

We just purchased a Kona. Our salesman was Hoon and he was very professional, knowledgeable and was not pushy. He got us into our car at the payment we were looking for. I would recommend him to anyone. Best salesman ever.

The person who helped us named Tim was really good nice - k.raghvir

The person who helped us named Tim was really good nice customer service helped us to make a good deal

🚨 BUYER BEWARE — ONE OF THE WORST CAR-BUYING EXPERIENCES - Jacqueline Levasseur

🚨 BUYER BEWARE — ONE OF THE WORST CAR-BUYING EXPERIENCES I’VE EVER HAD. If I could give ZERO stars, I would. I was purchasing a 2020 Chevrolet Trax. I originally dealt with MacMulkin (also owned by Thompson Auto Group) and was repeatedly told the vehicle was in their shop being worked on and “prioritized for me.” After weeks of waiting, I went to Nashua Hyundai and found the EXACT SAME VEHICLE with the EXACT SAME VIN sitting on their lot. 🚩 Kellan assured me that if I paid a $1,000 CASH deposit, the vehicle would be ready Monday, August 17 at noon—“NO QUESTIONS ASKED.” I trusted them and paid. Monday came and the vehicle wasn’t ready. What followed was excuse after excuse, conflicting information, missed deadlines, and calls that were never returned. I finally purchased the vehicle August 19 and paid another $3,000 CASH. Getting a receipt for that payment became another ordeal. Despite repeatedly asking, I didn’t receive the receipt until 12 DAYS later. Then came the registration nightmare. I was under the impression the dealership was handling registration and plate transfer. I provided everything requested. Somehow, my trade-in remained registered in my name, creating insurance issues. The RMV then rejected the paperwork because the numbers on the bill of sale didn’t match. I repeatedly warned them that I would NOT drive my child around with an expired temporary plate. I was assured the registration would be handled or that a loaner would be available if it wasn’t. September 9 came. My temporary plate expired. The registration still wasn’t completed. (Due to their error it was denied the first round) I personally called the RMV and spent over an hour on hold, only to learn the corrected paperwork I was told had been submitted wasn’t even showing as processed. I called Kellan and was told, “I’ll take care of it. Just give me a second.” After waiting hours with no resolution, I drove to the dealership AGAIN. Joe Dolan told me they could not provide another temporary plate or a loaner. He called Kellan on speakerphone. Despite previously being told management would address a loaner if registration wasn’t completed, Kellan suddenly said, “I don’t know anything about that. I have nothing to do with that.” I left with NO VEHICLE to drive my son to school or myself to work on September 10. This transaction involved conflicting information, broken promises, missed deadlines, poor communication, registration/RMV problems, an expired temporary plate, my trade-in remaining registered in my name, insurance complications, a 1-week delay submitting financing paperwork to the bank, and repeatedly having to request a receipt for $3,000 CASH. There were also real financial consequences. I lost work time making calls, traveling back and forth, and trying to resolve issues that should have been handled by the dealership. I paid for additional transportation while they delayed the transaction and continued paying insurance on my previous vehicle because GEICO could not cancel it while it remained legally registered in my name with the Massachusetts RMV. I repeatedly gave this dealership opportunities to fix the situation. Instead, I felt passed from person to person while having to chase down answers myself. I also contacted President Jeffrey Thompson Jr. with a whole chronological timeline and have not received a response. I sincerely hope Thompson Auto Group takes this matter seriously and responds. If I do not receive a satisfactory response, I will be seeking legal counsel to determine what appropriate action I can take. Mistakes happen. Delays happen. But this was an ongoing pattern of poor communication, lack of follow-through, and lack of accountability. Would I recommend Nashua Hyundai? ABSOLUTELY NOT. Would I buy another vehicle here? NOT A CHANCE.

This is, without a doubt, the best experience one could - gwitkum

This is, without a doubt, the best experience one could hope for when in search of a new or used car.The moment we arrived, instead of being "attacked" by a swarm of sales people, we were warmly greeted by Chu Lassor, who encouraged us to take our time and look around and that she would be right there, should we have any questions. No pressure, no sales pitches, she just gave us the chance to look at the extensive inventory on our own. We found a few semi-finalists and then sat with Chu. She offered knowledgeable info about color choices, trim levels and was just so great at helping us to find the vehicle that was perfect and the Sales Mgr. was just as polite and easy going and it was clear that this was a family atmosphere where they are not just trying to make a sale. It is worth the drive from anywhere to actually be treated like a friend and now I know why and how Hampton Ford Hyundai earns so many 5 star reviews, so here's one more. My car was beyond clean and Chu helped us out so much and is such a sweet person. I will absolutely return for future cars, service and just to say "hello". Sincerely, Glenn Witkum Salem NH