I give this for the service representative Javier. - Kay Tay
I give this for the service representative Javier. He has always been so AMAZING!!!! As a female, he has always explained thing if I didn't understand on top of treat me like a human and not talk down. He is the only reason I go back to Lexus at this time. This time I was there it cost me thousands, and I okay only because he explained it all. I can't say enough on how great his customer service is to me. Even when he is busy, he gives you his attention to your car and concerns. This weekend, I will be testing the service done on my car due to me having to travel right after picking it up. Thank you, Javier for all that you do to make me feel valued!
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