103 Missouri Chrysler Service Centers

The service was great. - bobg

The service was great. Meagan did a great job from start to finish. My only complaint was that I dropped it off at 8:00 and by the time they worked on it and got approval from the warranty company to replace the thermostat I was told it would be ready after 4:30. It was ready around 5:30. Still very happy plus I got to use some of my free dollars.

Prompt service, great people. - erok1971

Prompt service, great people. Deron always keeps the customer informed and will only take my vehicles to Woolwine.

Very nice service shop, did great work on my jeep. - jadondobbins12

Very nice service shop, did great work on my jeep. Was done and out of there quickly.

Great service. - c-sreeves

Great service. Easy appointment, We appreciate the service department taking care of our Jeep. Thank you

Dave was Very Knowledgeable and Helpful. - TracieAThoele

Dave was Very Knowledgeable and Helpful. I would Recommend him to anyone that is looking to buy a new or used car. Thanks Dave for the Great Service.

I've owned a repair shop for 23 years and hear night mare - Onewaysusan

I've owned a repair shop for 23 years and hear night mare stories of dealerships. My 2019 Ram 5.7 Hemi needed a heater core. Teresa put me in a new Charger for a loaner car. Truck is torn down, but part in stock was for the older model. My part is on back order from factory, shipping date is May 29th. I need my truck to haul a boat Memorial Day weekend. Teresa called rental companies, no truck, spoke with new and used car lot, against policy to haul. While I was there, Parts dept, Technician, an Teresa brain stormed together to come up with a solution. End result.... they took a heater core from a truck that is on their stock list, and put it in mine. 10* rating for service, communication, determination, team work. I pick my truck up today! Well done Team!

Went in for a service and Cam was very professional and - cliff.cc88

Went in for a service and Cam was very professional and truthful. Had a 0745 appointment first think when checking in he said I have to be honest our techs don't come in till 0800 is that ok. Was in and out in less than an hour.

Nolan is always very helpful whenever I have a question - Cindy

Nolan is always very helpful whenever I have a question or need something in regards to my Jeep Cherokee.

They were so helpful when my car broke down on my family - booneywilliams.bw

They were so helpful when my car broke down on my family vacation! They helped me with my car and then helped me into a new car!

Purchased our car here a few months ago and Owen was - The Hog

Purchased our car here a few months ago and Owen was great, I highly recommend him. Took the car in today for service,, oil change and tire rotation. Not only is the service department itself impressive (it's huge and extremely clean) love the way it's setup. Awesome place !!!!

Best parts and service center and overall service ever! - jaclyncam

We originally bought our 2014 Dodge Ram at Olathe Dodge, we have regretted it ever since! Their service was HORRIBLE...RUDE...they sold us a truck w 14600 miles and then at 15000 miles we HAD TO HAVE A $480 repair....a fuel filter that needed replaced at 15000 whichwe were NOT aware of!...After bringing it to the attn of the service mgr he stated "too bad...it wasn't due and they're not cheap!?!??!!?" I refuse to go back...EVER! We had to have recall work done and some "extras" put on our truck, so we tried Platte City. This was the best decision we have ever made. This is our 7th Dodge Ram Diesel and Platte City parts/service dept offered the best, most courteous, and knowledgeable service rep's ever! I would recommend this dealer to anyone who is either looking to have something repaired, or buy! I cannot thank them enough for actually "caring" and taking the time to correct the issues that were out of their control. I HIGHLY recommend them and see much more business with them in the future!!!

Jacob Thomas is someone I can always count on for solid - MIZ-ZOU™️

Jacob Thomas is someone I can always count on for solid advice on any car purchase, and is a reliable and loyal person to anyone he meets. He is a standup guy who’s always straightforward with anyone he knows, as well as anyone he does business with. He’s a people person and actually enjoys putting effort into anything he does. I highly recommend taking a chance on making your next purchase with him. He won’t try to force you into a deal like a lot of salesman will, he’d rather make sure you’re getting not only what you want, but what you need the most.

When I take a vehicle to Ed Morse, I am treated like... - dewonsmith

When I take a vehicle to Ed Morse, I am treated like family. I tell them what I think is wrong and they call me and tell me I am correct, or incorrect. They tell me what repairs should cost and always come in under what was quoted. I am very happy with the service at Ed Morse!

We have purchased two vehicles from Lucas Smith and have... - apatrick5915

We have purchased two vehicles from Lucas Smith and have recommended two other family members who also bought vehicles from Lucas. Their entire staff is wonderful and very helpful! They are truly a no pressure dealership! Doug specifically is one of the best salesmen I have ever met and will never pressure you! He is super knowledgeable and if you want something they don't have Doug and the other staff members will work hard to find what you want!

Auto Body Experience - 2014TC

I was very pleased with the auto body experience I had recently. I called American Family Insurance on Friday about 10 am after hitting a deer about 9:00 the previous evening. They contacted Pettijohn, who called me within 30 minutes to arrange towing my van to their service area. By 2:30 that afternoon, I received a call from Kayla with an estimate of the damage and asked if I wanted them to fix it. I said yes and she said that she could now order parts. She told me it would take about 9 days to complete repairs. I told her that I would need a loaner car because my husband had a doctor appointment in the city on Tuesday. She said that she would have a car ready by Monday and she did. We had a flat tire while driving and had it repaired. I called on the 8th day and Kayla said it was ready to pick up. We went to get our car and looked it over. It looked great! We went in and paid the bill and gave Kayla the bill for fixing the tire and she took it off of our total bill. We were very pleased with the fast service and friendly actions of Kayla and the service personnel.

Every time I have gone into Car City to get service done... - patrice06

Every time I have gone into Car City to get service done on either of my vehicles the service on the vehicle as well as the customer service of each individual has been wonderful. We especially enjoy Al Boyer who takes care of us and is always there if my vehicle is having an issue. He has gone above and beyond with his helpfulness and

Their website is friendly to make appointments. - yazmin.cortes

Their website is friendly to make appointments. They have been always very respectful with my time and stick their schedules. They offer car washes as well.

Zack in service took great car of us this dealership is - Walt

Zack in service took great car of us this dealership is top notch and very professional will recommend to all my family and friends to go see them

I recently took my truck in for service. - dan.thomas85

I recently took my truck in for service. Everyone was courteous, promt, and professional. I was in out of there in a very short time.

CUSTOMER SERVICE REP was great. - DAVE

CUSTOMER SERVICE REP was great. People were friendly. I had to tow my truck here to receive diagnosis of problem. They read code and really did nothing else and charged me $180 bucks. Disappointed with mechanic tech an bare minimum approach. Contact named Jamie was great, friendly and excellent however she does not handle the mechanic part. Wish they would have worked with me on bill due to lack of service. Other than that, nice people.

Judy had to take our van in this time for an oil service! - michaelwerp

Judy had to take our van in this time for an oil service! I had a shoulder replaced and could not drive. Did not matter; Carrie Williams got her fixed up. In and out quick and easy! Judy told me she does not mind bringing it in!

Excellent sales department, service department has - laneg0689

Excellent sales department, service department has improved with new management. I hope it continues communication is much better

Poor experience with service department. - Dodge owner

The service department charged $800 to replace PCM and assured me it would fix the problem. Problem returned the second time truck was driven. It was the same trouble code and exact same symptoms. James, the service adviso0,r said bring it back, they would make it right. His idea of making it right was to charge an additional $140 to fix the real problem, refuse to admit their mistake, and lied about conducting a second test of the PCM. He also lied about the real problem, saying a mouse had chewed on the wiring harness. This totally conflicted with what the polite tech who worked on my truck explained to me. General manager Preston Espinosa initially refused to do anything to help us and advised it was our fault for driving with the check engine light on. Preston was rude to my wife and advised if she raised her voice he would not be helping us at all. Preston finally agreed to refund the $195 labor and waived the $140 from the second visit. But I still paid $600 for a part I did not need. They also would not return the original part. They just seem to want their money and don't understand what honesty, integrity, and good business practice is.