807 Minnesota SRT Service Centers

Jorge Perez was excellent, he gave me accurate - macs

Jorge Perez was excellent, he gave me accurate information. The above service center rating is my rating of Jorge's performance. My positive responses below relate to Jorge's performance. My experience of calling the service phone numbers is that they do not answer the phone.

Everything was handled as scheduled. - jjanes4

Everything was handled as scheduled. It was done quickly and got me out in a minimum of time.

Very happy with St Cloud Subaru. - lowell5943

Very happy with St Cloud Subaru. Service adviser (Cris) was friendly and very helpful. Routine service was performed in a timely and efficient manner. Always enjoy coming in for an oil change.

Pleased with Saturday Services available. - Parkwood Lane

Pleased with Saturday Services available. Very prompt .pleased with the finaltouch by doing a car wash, all included for the charge.

Great crew to work with. - Kevin

Great crew to work with. Great experience getting my vehicle serviced at VW of Duluth!

Excellent customer service. - masson.nancy

Excellent customer service. Justin kept me informed at all stages. Service waiting area was clean and comfortable.

I was charged a high price for a design fault from Subaru - beesting24

I was charged a high price for a design fault from Subaru to retrieve an item which fell under the seat/under the carpet. Should not have been charged due to the design fault.

Service was quick and professional and as expected. - bbdbcbbaker

Service was quick and professional and as expected. The service rep was very helpful and engaging

Friendly people that know what they’re doing. - Ockvard

Friendly people that know what they’re doing. Love this dealership. I’m glad I bought my car here

Jeep had issues while traveling thru Austin, even though - ed.bethke

Jeep had issues while traveling thru Austin, even though they were booked solid, they had a mechanic spend 15 minutes and he fixed it. Splendid service

Always great service and attention, free car wash is - zeneli

Always great service and attention, free car wash is wonderful perk. Would like to be able to use a vehicle while service is done but usually find they don't have one to use.

The Service Department is awesome! - AB

The Service Department is awesome! Pat was great to work with, very knowledgeable & helpful! Thank you!

All the people we worked with were polite and attentive - mrglynn

All the people we worked with were polite and attentive to our needs. Good job!

I have a 2025 Lexus NX350h that I purchased in Milwaukee, - Cc26

I have a 2025 Lexus NX350h that I purchased in Milwaukee, WI. I live in Chisago City, MN so I have my vehicle serviced at Lexus of Maplewood. I brought the car in for its first 5,000 mile maintenance check today. I went with my wife & we decided to wait at the dealership for the service to be completed. But because this was the first maintenance check, it was going to take an hour & a a half. Oil change, tire rotation, etc. They have a very nice & comfortable customer waiting area. As we were across the street from a Costco, I ask our Service Rep ( Mike ) if they provided shuttle service for waiting customers. He said sure and had someone drive us over to Costco. He would text me when the car was finished or I was to call him when we were done shopping. Whichever came first. We shopped for an hour or so & received a message the car was done & they could come pick us up. The plan was, they’d pick me up, I’d get our car from the dealership & go back & pickup my wife & cart of groceries. To my surprise ( as it was pouring rain outside ) they came with our car & a service vehicle. Mike & associate pulled up to the front door, jumped out & helped my wife ( with umbrella in hand ) into our car. They then helped me with getting our groceries into the back of our car. I thanked them profusely & headed out. I didn’t go to far & in discussing the event with my wife, we decided to go back to the dealership to Thank the guys again & to speak with a Manager about the Awesome customer service we just experienced. Mike brought us to Jeremy Mertes (General Manager) for the dealership. I explained what my wife and I had just experienced & thanked him & his staff for everything! I’ve been told “ Nothing Beats The Lexus Experience “ & it’so true! Thanks guys 👍🏻! Craig & Patti

just nowNew-Edit Delete Brought my car in to get fixed - haug128604

just nowNew-Edit Delete Brought my car in to get fixed and from my phone call Ermias to my in person encounter WOW just WOW. You guys are beyond lucky to have him part of your team. not only did he help calm my nerves due to poor past experiences and customer service or lack of at other dealer ships i was nervous but he answered all my question in detail slowly and in English language not the big word stuff he laughed at my horrible jokes. and had me in and out in a decent time . I will now be a forever customer with Bloomington Kia . and again please employee of the year goes to this young man people like him are rare . he is so well mannered as well just WOOOOOOOW !

Always takes care of whatever I need done. - mdjmagoo

Always takes care of whatever I need done. Even if I request a pickup/return. /

In the last few years I have had a great experience with - martha.colaizy-lenton

In the last few years I have had a great experience with the service department. The pick up and delivery option has been very helpful and has always been quick and easy. The communication is great and the staff that I worked with were very professional.

Brought car in due to air conditioner proble. - Ddavid060

Brought car in due to air conditioner proble. It was replaced in the time prime that was processed. Brian Olsen was the service advisor kept me informed of the status for the repair. Great job. Very pleased.

Jeff Belzer New Prague completed my oil change and - Kyle W.

Jeff Belzer New Prague completed my oil change and routine maintenance promptly and quickly. I would recommend their dealership shop to anyone

They have been excellent in servicing and maintaining my - 1Tonnage

They have been excellent in servicing and maintaining my vehicle, courteous and kind. Comfortable waiting area

Had my job done in no time. - pvbusby

Had my job done in no time. And they washed my truck also.thank you.

Superb service to out-of-towners. - bbradb49

Superb service to out-of-towners. Visiting our grandkid while parents were away for a week, we had the tire pressure light come on in our Honda Civic. I called Luther Hopkins Honda to ask if they could run a quick check on tire pressure and deal with the light (which often comes on right after we've had the car serviced; go figure!). They told us to come on over when it was convenient for us. I zipped over, was greeted by a very friendly service technician, who quickly checked the tires (all okay), dealt with the indicator light and, with a big smile and a wave, sent me on my way. No charge. We get the same friendly, efficient service at our Honda dealer back home, so I wasn't surprised--but still highly impressed. (With another dealer in the area, I didn't make it past leaving a phone message.)

Fast and efficient No thank you . - binhdavis777

Fast and efficient No thank you . The constant pressure to rate the experience is annoying

Friendly staff, service was fast and efficient. - paxinstaples

Friendly staff, service was fast and efficient. Cashier was very pleasant. Will have my vehicle serviced here again.

I always take both of my cars here, the service is fast - lynn18

I always take both of my cars here, the service is fast and friendly. The crews are as good as they get and I really like doing business with them. Highly recommended.

Very pleased with the overall service from the point of - tjhald

Very pleased with the overall service from the point of scheduling, the time it took for the service and the cost.

Great job! - mdfrank

Great job! I had two service issues, and both were resolved on the first visit. Would not hesitate to bring my vehicle back for any future service visits.

Frank was very helpful, friendly and professional. - stuffley

Frank was very helpful, friendly and professional. I will always come back to Walzer for any car maintenance in the future.

I was very impressed with the customer service in the - nokvincent

I was very impressed with the customer service in the service department. The facility was impressive also.

So polite. - Dhieta

So polite. Prompt service. Had a flat tire Sunday night. They had a row service there 8am and tire repaired by 11. Thanks Craig.