777 Michigan Used Car Dealers

Excellent service. - frankhowrylak2

Excellent service. Professonly dresses and very professional. Would recommend him to my friends. Great person.

The service department is amazing and Sam was able to - J Cantu

The service department is amazing and Sam was able to take care of our issue even though we weren’t customers since we live in IL. I truly appreciate all the help and work they did for us. I would definitely go and visit their dealership again when I’m traveling to visit my daughter at school.

What a great place to do business. - FordGal

What a great place to do business. Small family dealership outside Lansing. Everyone involved did a great job!

Very knowledgeable and friendly people . - odysseydon

Very knowledgeable and friendly people .But the service was very slow . 1 hour to do an oil change is a bit long.

There where very good people and Stacy was a lot of help - haycraftchris66

There where very good people and Stacy was a lot of help and the people were very nice to me and thank you

I had a really good experience with this dealership and - lgkirchhoff

I had a really good experience with this dealership and will highly recommend them. My salesman (Maya) was great! Very informative and easy to work with. Communication through out was excellent. I'll definitely come back for my next vehicle purchase.

Genesis Alfa Romeo FIAT has been my vehicle service - S dW

Genesis Alfa Romeo FIAT has been my vehicle service provider since 2011, best ever for service and professionalism. They are very friendly, professional, courteous and always with a smile and I highly recommended them.

We had Andre as our Sales Associate, He was very kind, - sivinsr

We had Andre as our Sales Associate, He was very kind, honest, helpful!! Great Person!!!

The manager and young man at the front desk did a great - seithd

The manager and young man at the front desk did a great job checking the antifreeze protection on the Subaru I bought in Florida. Thank you so much for the fast excellent service. It meant a lot to me. Dave Seith

I had several bad experiences over the last several days - Jim B.

I had several bad experiences over the last several days looking at used cars. When I arrived, both vehicles had damage. I contacted Ralph and told him exactly what I wanted to see. He took a nice video and told me exactly where there were dents and dings National, where the other two dealerships did not. I purchased the vehicle the next day. Thanks Ralph! You did a great job.

Moving from Howell to Ypsilanti required local Chevrolet - Jay

Moving from Howell to Ypsilanti required local Chevrolet service center to be changed to Saline. I am happy experiencing customer service beyond expectations. Smiles, friendliness, & willing to communicate. Quick turn around: Wednesday my check engine light appeared. I called then dropped off Blazer overnight for tomorrow morning diagnostics. Thursday I received call and picked up vehicle. Delightful, fast & efficient service. Special thanks to Lori 202 for taking care of this service request. You're amazing!

Expert professional service that met all our needs and - mclanes4

Expert professional service that met all our needs and expectations. Great experience and would highly recommend..

The staff is great had a good experience dealership is - BeBe789267

The staff is great had a good experience dealership is close to me I recommend them

I travel from Toledo to buy/lease my vehicles from Tyler. - s.gillespie

I travel from Toledo to buy/lease my vehicles from Tyler. He listens to his customers and works hard to get them what they want. I also like that he doesn’t waste your time and lure you in with one price and then it changes drastically like other dealerships/sales persons.

Great team work and great experience! - Kurt

Great team work and great experience! Charlie Rebottaro and Meghan hit it out of the park.

Richard’s is the best. - Ruth B

Richard’s is the best. From the dealer to the financial guy, the tech guy and service department, they are all kind, helpful and respectful.

Luke and grace worked hard to get sale done . - giantkilla

Luke and grace worked hard to get sale done .have confidence in them both. Thx

My experience was very positive! - Rascals Mom

My experience was very positive! They performed the task at hand with a pleasant and kind attitude. All the people who assisted me were competent and prompt. My questions were met with respect and answered appropriately.

As in years past, once again the team at Richardson - HappyReturnCustomer

As in years past, once again the team at Richardson Chevrolet went above and beyond. I could not ask for better service and a better experience. The process of getting my new Silverado went quickly and smoothly from start to finish, and I could not be happier. I have been doing business with your wonderful dealership for many years and will continue to do so for the reasons stated. Thank you so very much for all your help, and putting up with some of my indecisions on the new vehicle I was looking for. Always 5 stars for having what I’m looking for.

This was a simple replace a worn out key fab. - JEFFREYAMELVIN

This was a simple replace a worn out key fab. In and out Nice Job

1st time working with this dealership. - briancurry70

1st time working with this dealership. Everyone was so responsive and helpful. Looking forward to working with everyone closer to end of lease.

Buying my new car here was the best car buying experience - JeepLovingJulie

Buying my new car here was the best car buying experience I ever had. My salesperson, Dylan, was so knowledgeable about the Jeep brand, actually listened to exactly what I wanted in a car, was super patient and helpful with all my questions, was very transparent throughout the process, and followed up to see how things were going after the purchase. He even went above and beyond scheduling an in person meeting with me a week after the purchase to answer more questions I had. Rob and Sara on the finance side were exceptional, too. The facility is immaculate and the waiting area has exceptional amenities. Overall everyone was knowledgeable, friendly, and very committed to making sure I got what I want, my questions were answered, and that I was super happy with my purchase and the total experience. I LOVE my new Jeep Grand Cherokee, will only go to this dealership from now on, and will be recommending this dealership to everyone I know.

Thank you so much Kyle He’s a great salesman He gives me - Dani

Thank you so much Kyle He’s a great salesman He gives me a great deal. On a Toyota Camry 2025 I appreciate you. You’re the best !

Austin was my Salesperson; he was SUPER! - sewfinedesigner

Austin was my Salesperson; he was SUPER! He was kind, patient and answered all of my questions, or found the answers. Garrett was great, too! He worked hard to get a deal I could manage. Emily made the financial end of everything go smoothly; she is a sweetie!

I have been searching for the best price that was - glennjr91

I have been searching for the best price that was available on either a 2024 or 2025 C8 Corvette, and I would settle for a LT 1. Well, found what I was looking for style, color as well as a good price, I had a conversation with. sales person whom invited me to come visit the dealership. Upon arrival I was greeted by a salesperson Ms.Eilish Thomas who welcomed me with a warm firm hand shake, ensuring me that I have come to the right place. Not only was I given the GM employee family price, Costco discount and a BONUS DISCOUNT. I was floored; not only did I get one great price, but I also receives the family type fellowship from Eillish as well as a warm wonderful service from the financial manager. Eillish had me in and out within two hours I was driving my beautiful 2025 C8 Corvette. I was so happy that I drove it all day and night on the first day, and all day and night on the second day. A GREAT BIG SHOUT OUT AND THANKS TO GORDAN CHEVROLET.

They (Jennifer) did make it right! - Catbits

They (Jennifer) did make it right! My vehicle was cleaned. I was unable to remove the bad review.

The service here is terrible. - me

The service here is terrible. They are always short-staffed on technicians. It takes weeks to get an appointment. When you finally get your vehicle in for the appointment, it can be several days before someone looks at it. Recently, they had my car for a couple of weeks, saying that the part they needed was held up in Mexico. I went into the office only to find out that the part had arrived a week before. I've had to bring my vehicle in multiple times to address the same issue. The first time they misdiagnosed it, they fixed the wrong issue. The second time, they claimed to fix it, only to find out that the problem still existed the next day. It won't be long before I sell this car and move on from Jeep.

On my Brother in law's recommendation I dealt with Erik - CircusBear

On my Brother in law's recommendation I dealt with Erik Capion and he was right. My wife's lease on her F-150 was close to being up and with her being spoiled by driving 4x4 trucks for the last 6yrs., she wanted another one. We decided to purchase a used vehicle this time around as lease's are outrageous now. Erik sold us a 2021 Silverado at a great price with no Bulls%#t and low mileage. Needless to say, she is very happy with it as I am too. I'm sure there are other great sales persons at Bates Chevrolet but Erik is my sales guy for any future purchases. Keep up the good work Erik, you are appreciated. Thanks Again Don Monk.

Wonderful service! - Robyn

Wonderful service! Timely and an excellent customer service department with great communication. Love how they stay in constant contact.

It was a fantastic experience! - andrew.ahrens

It was a fantastic experience! I called on Wednesday and asked for an appointment to have my oil changed. I explained that I worked until 4, and I was told "no problem, we can get you in tomorrow"! The gentleman at the counter went over everything with me. Where things stood with my breaks and filters, how much longer they should last, and was extremely polite. The guy was outstanding!