16 Michigan Subaru Dealers
They were super helpful and made the whole process very - Kwiersma
They were super helpful and made the whole process very easy and simple! 10/10 would go with this dealership and Derik Hayes again .
Top Reviewed Specialists At This Dealership
Sales Consultant
Pre-Owned And New Vehicle Sales
I purchased a brand-new vehicle from this dealership. - tunnellm22
I purchased a brand-new vehicle from this dealership. The staff was very knowledgeable and cared about taking care of their customs. Further review to come.
Used Sales Consultant
I really enjoyed working with Shannon on the purchase of - courtney.smeenge
I really enjoyed working with Shannon on the purchase of my vehicle- Our communication was honest, timely, and not too pushy. I felt very secure making such a large decision.
The service department is amazing and Sam was able to - J Cantu
The service department is amazing and Sam was able to take care of our issue even though we weren’t customers since we live in IL. I truly appreciate all the help and work they did for us. I would definitely go and visit their dealership again when I’m traveling to visit my daughter at school.
The manager and young man at the front desk did a great - seithd
The manager and young man at the front desk did a great job checking the antifreeze protection on the Subaru I bought in Florida. Thank you so much for the fast excellent service. It meant a lot to me. Dave Seith
Matt Pearson worked with me to get a "new" used Forester. - mbr001
Matt Pearson worked with me to get a "new" used Forester...one visit experience, which I appreciated...had all paperwork and plate info ready for me to drive home...thanks Matt
I am on my second Subaru. - Robert Micallef
I am on my second Subaru. My nearly decade-old Forester now requires a little more servicing. Let me say, that it's not my car or even the brand but the service department department at La Fontaine that makes me a lifelong customer at this dealership. They back what they sell. I have owned many cars and never have I ever received such superlative service as I have from the team at La Fontaine. . Please send a special shout-out to the service manager (who had his sweet dog in his office on the day of my visit) he is nothing but kind and understanding. These things mean a lot to this retired teacher. Kindest regards, Robert Micallef
Mark was great and easy to work with! - Twrx
Mark was great and easy to work with! My partner and I were purchasing our first family Outback and Mark was so friendly and professional. Mark was patient and prompt with the paperwork. He even went through the vehicle features at the delivery and never made us feel like just a number. We will definitely be coming back when it’s time to get my WRX!! Thanks Mark!!!
I could not be more pleased with the service I received. - jeandave914
I could not be more pleased with the service I received. This is my 5th Outback and I would not want to drive any other type of vehicle. I am especially grateful to Mel (Melissa) Nowak for her exceptional kindness and professionalism at a time I most needed the help. My husband was in Hospice care at Beaumont Hospital Royal Oak and I needed service done on my vehicle. Mel arranged to have me dropped off and the vehicle delivered back to the hospital which allowed me to spend more time with David. She did this without me asking for any favors. She is a true asset to the Subaru Service Dept. and I consider her my friend.
Jess and JOhn have been great over all the years we've - bobgrzesiak
Jess and JOhn have been great over all the years we've used them (Subaru owners since 1978), All our experience has been with warranty work and they are great to deal with. Parts department is equally fantastic.
Fox Subaru again provided the most annoying experience. - kitchendesigner
Fox Subaru again provided the most annoying experience. Brought my car in to have the AC recharged. It turned out to be a four-hour fiasco. They tore out every filter in the car, told me I needed more than $2000 in "necessary" repairs. Their nasty methods of "upsell" are not appreciated and I will NEVER return to this dealership for service. In the future I will drive to either Muskegon or Kalamazoo for service. Subaru of America will be hearing from me. This dealership is in need of serious customer service training and Subaru Service training on how to listen to what the customer wants, not what THEY, the dealership, wants to do to increase their service sales. Avoid FOX Subaru and any cost!
Nice vehicle selection but horrible service after the - Cyberworm
Nice vehicle selection but horrible service after the sale. No service for oil change or minor service on Saturdays and not good at calling back about questions. I go to private mechanic for any services. Subaru is good quality just has Terrible service dept at Thelan
Everyone was so welcoming and patient with all my senior - Happy Grandma
Everyone was so welcoming and patient with all my senior questions. Todor was extremely helpful in helping me to understand the new fangled contraptions. Purchasing my Subaru Crosstrek and trading in my Ford Explorer, was so much easier than I could have anticipated. He even sent me links to find answers to any remaining questions after I had closed the deal and gone home. A great experience!
Fast and affordable - Gabby
I had an electrical issue with my 2012 Outback. They got me in quick, fixed my issue and came in waaaay under quote! Thanks guys
From sales to service, the experience was great. - lmccaffery906
From sales to service, the experience was great. Joe in the sales department was very thorough in helping me build my Forester. Sabrina in service was great by showing me all the features and how to operate them. Kudos to everyone!
I have a 2014 Subaru with aprox 130000 miles. - CheckMark
I have a 2014 Subaru with aprox 130000 miles.... Always treats me well and have not had a problem with any work performed. Purchased my Outback in South Carolina - USED - with aprox 45000 miles. They have done the maintenance and service work for me since purchased (unless I was out of town traveling).