1,432 Michigan Ford/1000 Service Centers

Joe has served me well. - michwill01

Joe has served me well. In this environment of instant gratification, I feel people have unrealistic expectations. Many things, like shipping of parts are out of a service providers control. He has always informed me when there are updates to my vehicles repair status and took the time to answer all my questions.

Joseph was extremely helpful, and I heard back from them - NOLANWYLIE01

Joseph was extremely helpful, and I heard back from them within a few days. Service center does great work

This is the best dealership I ever purchased a car from. - harrypatsalis

This is the best dealership I ever purchased a car from. Mickaela was the best saleswoman I’ve ever dealt with. She is very knowledgeable about the cars and answered any questions I had. I purchased the cat from her. After 1 1\2 years I needed service. As the appointment neared I had an unexpected health issued and was going to cancel. Mickaela picked my car and delivered it to my home. That’s after purchase service. The service department is very good and makes sure you are satisfied.

I had an issue with the speed limiter control on my 2018 - MGM

I had an issue with the speed limiter control on my 2018 Jaguar E-Pace and took my car to the Jaguar Dealership in the Troy Motor Mall in Troy, Michigan. The Service Department, especially service advisor Jeffrey and his immediate superior, spent a lot of time and effort inspecting and testing the car, reading and analyzing the software engineering codes, and working with me so that I would feel comfortable and safe operating the car. Jeffrey even took the car home with him overnight to experience different driving conditions. My issue was resolved, and I am extremely grateful to Jaguar Troy and give them “Five Stars.”

Making the appointment using Ford Pass was great. - JALLISONCLINE

Making the appointment using Ford Pass was great. I was expected and my oil change was completed very timely.

Leaun was great to work with. - debmo58

Leaun was great to work with. Love the car and the price was better than most we had seen.

I purchased a Mercedes Benz 2015 CLA recently online. - M. Thomas

I purchased a Mercedes Benz 2015 CLA recently online. Excited to get my vehicle, but still I couldn’t help but notice my left headlight was not in the best of conditions after I had purchased it. Safe to say I met with Shawn E. Durham in October of 2023 at the Mercedes Benz Auto Mall and he accessed my entire vehicle in little to no time. Identifying every intricate detail regarding not only the damage caused to my headlight but he also brought to my attention that my subframe and steering rack was bent. Now after hearing this I was completely unaware of such repair being needed. But rest assure, he did not fail to meet every need required to repair my car. I received a phone call from him Dec. 6 2023 that my vehicle had received all the listed repairs and that the vehicle had been completed serviced. Shawn is not only an excellent Service Advisor, he’s dependable; You can rely on him to get your job done.

Chris is always a pleasure to work with! - Bernie F

Chris is always a pleasure to work with! My work gets completed on time and as promised. I bring two Volvos here and Ed (mechanic) knows them inside out.

I would like to thank Cadillac of Plymouth Service and... - Brenda

I would like to thank Cadillac of Plymouth Service and Body Shop for the excellent work that the did on my car. Don Sylvester was super as to updating me on the progress of the work being done. Cadillac of Plymouth is the best!

Mark is THE best. - Mary Wetherby

Mark is THE best. I've been going to Berger for years and i trust him completely.

Mike was very amazing, he was very knowledgeable,had - Jee

Mike was very amazing, he was very knowledgeable,had amazing customer service skills, and overall helped make the appointment lot easier and pain free.

service - dkivimaki

i have always had a great experience with andrea kanerva. she is always pleasant and knows about her job. extremely helpful. she is a pleasure to work with.

Excellent work! - locomoto123

Excellent work!!! my jeep is like brand new!!! great communication fast service!!! highly recommended the Quality is outstanding!!!

I would highly recommend Friendly Ford Lincoln for all - brittany.foster94

I would highly recommend Friendly Ford Lincoln for all your car needs! They offer top of the line customer service.

2011 Enclave - Rach868

I dropped my car off with what I thought were big problems. My ignition wouldn’t release the key and a whole bunch of other issues happened simultaneously. Not only did they fix what turned out to be an easier problem, but, sent me to lunch and let me borrow a car for the evening while trying to figure out the problem. I had been quoted an enormous amount thru a closer dealership. Groulx reinstated my faith in dealerships. They treated me very very well. Thank you.

Amazing Customer Service - Mary E Kogler

Hard to bring my truck in for service and had a funeral to go to where I would be gone for the weekend and the service manager made sure I was able to get to the funeral by arranging for a rental and was very understanding and helpful...Great Customer Service!!! Made my hard time quite a bit easier! Went above and beyond!!!

We have a Jeep Gladiator & love it. The people are very... - Linda

We have a Jeep Gladiator & love it. The people are very friendly & helpful, explained all the operations, love the service. Great Staff! Would recommend this Dealership highly.

The dealership went above and beyond the service. - Ellykay.s26

The dealership went above and beyond the service. They were speedy and courteous. The provided a shuttle and repaired a recall on my car

This dealership went beyond any other. - Jcloves2

This dealership went beyond any other..Casey and Bob were both great.my truck had alot of issues and they worked on it until they got it running great. I definitely would recommend it. Thank you for all you did ..Jean

Honest Service - LUEDT1BA

I’ve been using this dealer’s service department for years, even though they are an hour away based upon how well they treat me as a customer. I do not know cars and the services associates have been superb in answering my questions. Their recommendations for repairs and maintenance repairs have been in line with standard recommendations and I do not feel they are trying to make an extra dollar by performing unnecessary services. The front desk has always been kind in person and over the phone. I would recommend this site if asked for my repair needs.