1,432 Michigan Ford/1000 Service Centers

GMC service is well run by competent people’s - JIM@VANDERVEEN.COM

GMC service is well run by competent people’s knowledgeable in the intricacies of auto repair and maintenance and especially in making best use of a customer’s funds for which repairs are needed

I appreciate the attention and cooperation that I receive - Ckronk

I appreciate the attention and cooperation that I receive from both the new vehicle salles team and the service department.

Always fast and courteous. - South Lyon Customer

Always fast and courteous. Top notch all around. Would go back any time for any service needs.

Service took less than time mentioned, appreciated the - judithleegleason

Service took less than time mentioned, appreciated the shuttle driver, Ronda. She was very friendly.

Great friendly service. - droman1244

Great friendly service. Quality work done. Especially like the pick up and delivery service option. I will definitely return for my future services.

They were able to service my Subaru while I waited. - Emily

They were able to service my Subaru while I waited. Everyone in service was very friendly. Even got a complimentary car wash for my vehicle while I was in !

Everything very well done, sales, service, here are the - explorer2008

Everything very well done, sales, service, here are the extra words to make fifteen words.

Bob is one of the best service manager out there. - lhmarchione

Bob is one of the best service manager out there. He has always provided me with excellent service. He is very quick to solve any issues I might have and is a pleasure to work with

The dealership did a great job and diagnosing the problem - Lorenzo H

The dealership did a great job and diagnosing the problem with my truck. I’m making sure that the part came in and letting me know when they couldn’t get it installed.

The service department made a thorough analysis, and even - MARIETTAS

The service department made a thorough analysis, and even determined that my repair was covered under warranty.

Jim Causley is a great dealership to purchase and to have - Ron

Jim Causley is a great dealership to purchase and to have your vehicle serviced at.

Excellent customer service from my advisor. - Trina

Excellent customer service from my advisor. He was professional, knowledgeable, pleasant and informative. My vehicle was repaired in a timely and efficient manner. The young lady who provided the loaner vehicle was equally friendly and professional. Made it very easy for me.

8/29/24 - Another 5 stars if I could give the service - syaldrich

8/29/24 - Another 5 stars if I could give the service center 10. We were in a pinch and the service centers near our house were backed up for a few weeks. Spirit Ford was able to fit us and solve our issue. Sam Witte is a rock star! I would highly recommend their service department. The transmission gave out on my truck on the freeway near Dundee about 30 miles from our home. Sam Witte was our service rep and he was incredibly responsive, helpful and empathetic during this challenging and frustrating time. They completed the work before we expected and Sam worked with Ford Customer Service to help offset my out of pocket cost. Thank you Spirit Ford and Sam!

Zach is honest and straight-forward. - Amwhite36

Zach is honest and straight-forward. During my brief visit, he greeted me at the front door, met me with transparency, and was super helpful. He never bothered me about anything I did not ask about. My time with him was completely about what I already planned to see and do. I would definitely work with him again, and I would recommend him to anyone.

My Advisor Ashley was excellent. - kmkmh

My Advisor Ashley was excellent. She kept me informed with timely status updates, explained the problems and repairs, and when it was ready.

This was my first experience with service here and - Diana.davis50

This was my first experience with service here and everything was explained from how long it may take to what would be done. Will definitely be back. Thank you Lionel &Sterling Heights dodge!

The dealership is very efficient in Scheduling and - annstrecker

The dealership is very efficient in Scheduling and keeping the customer informed of progress and delivery information when work is done. Jade is amazing and very professional and easy to work with. We came in for an oil change and they found that we needed new tires. Good catch

I was originally very unhappy with the work completed on - steve

I was originally very unhappy with the work completed on my vehicle at this dealership. Once Rob returned to work he rallied the service team to get my vehicle fixed the way I had expected and got everything turned around. Thank you Rob and the Service Team.

Karyssa was wonderful. - RClark

Karyssa was wonderful. I brought my CX5 in for an oil change and left with a brand new CX50. She was polite, professional and answered all of my questions. Suburban Mazda Troy is the only place I buy cars. This is my 5th Mazda.

All of my dealings with this dealer have been positive. - mgenovesi

All of my dealings with this dealer have been positive. From the sales experience to the service experience the interactions have always been courteous and professional.

In and out in way less time than I expected for oil & - etimw

In and out in way less time than I expected for oil & filter change and inspection. Comfortable waiting room, prompt service, and a car wash, too. Great job. My service advisor was Kevin.

Thankfully Chuck was able to get me in to replace the - Taryn

Thankfully Chuck was able to get me in to replace the bulb in my headlight. Appreciate you Chuck; your friendly , professional personality is very much appreciated.

I only do business with Suburban for our vehicles. - kwoz65

I only do business with Suburban for our vehicles. Very helpful & professional to deal with

Super service, and friendly caring helpful staff. - stevenhelton230

Super service, and friendly caring helpful staff. I would not go anywhere else for service.

I had a great experience at the Suburban dealership. - Kathleen Marie

I had a great experience at the Suburban dealership. I would highly recommend anybody to work with Mikey Z and the Suburban team!

I came in 3/31/25 for my 30,000 mile maintenance on my - tstoinski

I came in 3/31/25 for my 30,000 mile maintenance on my car. I purchased my car here 3 yrs ago and have received all maintenance from this location. The process was streamline and efficient. The staff is always professional and courteous. I loved the video and text received during service that allowed me to approve new filters for my car. I relayed my experience to the staff where I work (VA Medical Center) in our weekly meeting the next day. The supervisor said, "What dealership is this?" and the staff was impressed by my experience. We all strive for this kind of exemplary customer service. I cannot single out a specific employee because ALL of the staff I have dealt with over the last three years are exceptional. Thank you!

Richie was great. - chrissychrissi

Richie was great. He was fast efficient and knowledgeable. Good prices. Car was fixed right the first time

All of the service people were very helpful with how to - Pat

All of the service people were very helpful with how to handle my urgent problem

Staff was friendly and knowledgeable. - Petop2112

Staff was friendly and knowledgeable. Made my service easy and fast with concise explanation of service!

Great experience. - dwatts

Great experience. 25 year GM customer and I'm officially happy I made the change.