Bob Spurgeon
Bob Spurgeon at Suburban Honda

Bob Spurgeon

Service Manager

Suburban Honda

25100 Haggerty Rd
Farmington Hills, MI 48335

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4.4
28 Reviews

Robert Spurgeon has been with the dealership for 18 years and brings a deep level of experience and knowledge to every customer interaction. He knows the ins and outs of every vehicle and is quick to assist guests with routine maintenance or help identify the root of a problem when something needs attention. Robert takes pride in providing clear guidance, dependable service, and a smooth experience from start to finish.

Dealership Experience

18 yrs, 5 mos

Industry Experience

18 yrs, 5 mos

4.4

28 Reviews

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28 Reviews of Bob Spurgeon

May 23, 2026

Dealership Rating
Employee Rating

Suburban Honda of Novi has proven so reliable and professional that I travel from Canton for service there instead of the dealership in my own town. I have always been completely satisfied with work More

by rlreynolds21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LaRon Johnson , Jesse Kasenow, Saundra Bisel

May 26, 2026

Suburban Honda responded

We love seeing loyal customers having 5-star experiences with us! It means a lot to hear that the Suburban Honda team has earned your trust to the point that you travel from Canton for service. Thank you for your continued support and for trusting us with your Odyssey over the years!

May 22, 2026

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Maddie was amazing! I’d buy 10 cars from her! She knew the car in and out. So impressed. More

by Rob
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
May 22, 2026

Suburban Honda responded

Rob, hearing that Maddie made such a strong impression truly means a lot to our team at Suburban Honda! We are thrilled to know she provided such knowledgeable and outstanding service throughout your experience. Comments like yours are the highest compliment, and we will be sure to share your kind words with her. Thank you again for your support, and we hope to see you back again in the future!

February 07, 2026

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EXCELLENT CUSTOMER SERVICE! ! John was very professional, friendly, very knowledgeable, THE BEST!! He helped me turn my current lease to the best deal ever, for my New Honda HR-V More

by Gwendolyn K.
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 09, 2026

Suburban Honda responded

Gwendolyn, we are lucky to have John on our team and we will be sure to share your kind words with him! Thank you for choosing Suburban Honda and for your business. Enjoy your new Honda​ HR-V​!

February 05, 2026

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An absolute nightmare. I bought a Rav4 from here, supposedly in good condition, or atleast thats what Sanjay told me. Within 2 hours of bringing it home it began to have More

by nicholasmango
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sanjay Varmon, Nick Rowe, Dan Miller , Mike Beidoun

Mar 09, 2026

Suburban Honda responded

Hello Nicholas, Thank you for bringing this to my attention. It is regrettable to hear about your experience with us. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Daniel Miller - Sales Manager - +12489918700

January 08, 2026

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I visited the dealership recently and was greeted right away by Bob. This wasn’t my first interaction with him, and he is always friendly, knowledgeable, and willing to answer questions or point me in the More

by Mike krafchak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Bembas

Jan 08, 2026

Suburban Honda responded

Mike, thank you for your continued business and kind words for Bob! We truly appreciate your feedback and look forward to serving you again in the future. – Suburban Honda

December 28, 2025

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Quick service. The attention to detail was so nice. Thank you for walking me through the diagnosis to repair my vehicle. More

by Oaklandndc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Rowe , Dan Bembas, Cody Adams

Dec 29, 2025

Suburban Honda responded

Hi, Thank you for the review. We are glad your time with us was a quick experience. We hope to see you again here at Suburban Honda.

August 28, 2025

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Sales Rep. John Butler provided us Wonderful service to our satisfaction. Thank you so much for your help. More

by Lochan_Shrest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Butler, Evan Granroth, Jeff Smith , Dan Bembas

Aug 28, 2025

Suburban Honda responded

Hi, We appreciate the review. We are glad your time with us was a wonderful experience. We hope to see you again here at Suburban Honda.

August 06, 2025

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The dealership Service Dept is great. Sales Dept .... (professionalism needs polishing up. However, I have a favorite rep: Josh Rice. I'd give six stars if I could. More

by Zephyr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jeff Smith, Joshua Rice , Dan Bembas, Dontae Jackson, George Spencer, Jose Villarreal

Aug 08, 2025

Suburban Honda responded

Hello Zephyr, Thank you for bringing this to my attention. Our goal is to provide our customers with a professional experience. It is regrettable to hear we did not meet that standard. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Mike Beidoun - General Sales Manager - mbeidoun2@suburbancollection.com

July 22, 2025

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Employee Rating

I was hoping that this dealership would be better than Page Honda, but it wasn't. The initial service advisor, Jeff, never got back to me, and then Bob Spurgeon contacted me after I cancelled my appointme More

by chetnam26
Recommend Dealer
No

Other Employees Tagged: Jeff Smith

Jul 28, 2025

Suburban Honda responded

Hello, Thank you for bringing this to my attention. Our goal is to provide our customers with a professional experience. It is regrettable to hear we did not meet that standard. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Dan Bembas - Service Manager - dbembas@suburbancollection.com

March 28, 2025

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Employee Rating

Suburban Honda provides friendly service as well as honest, no xx salesmen. I have never had a service issue that wasn’t proactively resolved. More

by Geldy47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Butler, Evan Granroth, Jeff Smith , Dan Bembas, Michael Gauthier

Mar 28, 2025

Suburban Honda responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Suburban Honda.

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