21 Michigan Mercury Dealers

Dino and Paul were great to work with. - robertrogers22

Dino and Paul were great to work with. Car was ready when they said it would be.

Very friendly and customer oriented and knowledgeable - glomerk

Very friendly and customer oriented and knowledgeable about their products. Helpful in helping with the new technologies in the vehicles. Very patient.

Cole Ford provided us a hassle free purchase. - Eric

Cole Ford provided us a hassle free purchase. Samantha was great to work with, we changed our order twice and she was able to deliver! I highly recommend shopping for your next vehicle at Cole! Ask for Sam

Jordan worked very hard to give us a great deal. - longlakers11

Jordan worked very hard to give us a great deal. Upon taking delivery he sat in the truck with us and went through all of the features the truck has to offer. He made follow up phone calls if we had any questions he could answer or concerns.

Great service when passing through town - e_man262

I was vacationing in the area when my rear window was broken by stones from another vehicle. I called to see if a replacement window might be available while I was in town. It was not. Rick Bartels was very accommodating and professional. He had the service/body shop wrap my window with a temporary film to get me to where I was going. Great job by all there. The wrap was done so that it stood up to a couple thunderstorms without leaking and there is no noise on the interstate while driving. I would highly recommend.

Our salesperson Michael and the sales manager were - Betty Storey

Our salesperson Michael and the sales manager were fabulous. They helped my 84-year-old Mom with a lease on her new maverick. She was very particular about what she wanted, and they were able to track down exactly what she wanted and get it for her. She loves her new Maverick. She was treated with dignity and respect. Imlay City Ford will be our dealership moving forward. When I am ready for my next Escape.. I will be calling Michael. Betty Storey

Robert was ready and waiting for me. - Teresa

Robert was ready and waiting for me. We actually had most of the paperwork done over the phone so it went smooth when I signed and got my new car. The color is fantastic. Thank you Robert and Justin.

Pick up and delivery was great! - nikki9115

Pick up and delivery was great! Never had to leave to get service handled! Thanks!

Pete Hayes was fabulous. - jamescorchard

Pete Hayes was fabulous. Knowledgable, Helpful,Very professional. He made the process easy and made our decision to buy the Expedition a no brainer. Our compliments to the team.

Charlie Smith is top notch salesman. - rockyscheffler

Charlie Smith is top notch salesman. He did everything in his power to satisfy my experience. The Service department on the other hand is the worst service I've ever received. I took my new used truck In to be serviced for shaking in the steering. Finally over a month later i received the vehicle back with the same exact issues i had when i took it in. Nothing had been done with the truck to my knowledge because i still have the same issue with the truck as when i took it in.

Will not ever come back not trustworthy lies false - rogersmackerel

Will not ever come back not trustworthy lies false advertising poor public relations to me period

sales dept desperatelylacking. Parts and service were great - Wifeloves2shop

Poorly treated by two different new car salesmen on 2 separate occasions. The salesman today had little to no interest in helping me. I walked in with the intention of buying and paying cash for a new Volvo. I could tell right away that he has no desire to help me. Very condescending. In past when visiting the service department, I'm treated wonderfully. The parts department was especially helpful. It's because of parts and service that I will refrain from leaving only 1 star. Also Naz has always been very nice and helpful.

I had some work/repairs done a while ago, and wanted to - timgradisher

I had some work/repairs done a while ago, and wanted to run it a while before I wrote a review. My car rans just as good as the day I bought it. Lena/Josh did a great job keeping me up to date on the progress, and having a loner was a great help as well.

Very helpful, friendly and timely. - Cheryl Knight

Very helpful, friendly and timely. All were very welcoming. Customer service was awesome here...unlike a lot of businesses nowadays.

AWSOME people to deal with!! Thank you - nick&missy

AWSOME people to deal with!! Thank you