829 Massachusetts Used Car Dealers

The sales representative names was George was very - Ron

The sales representative names was George was very professional. He explained everything clearly went through the car totally. He also said if we had any questions please come back and I will help you. This is my second car at this dealership and they've been wonderful.

I have to definitely state that when you walk into this - Danielle M

I have to definitely state that when you walk into this establishment., you can already feel the VIP treatment! The customer service that you will receive is nothing less than outstanding from beginning to end. More specifically., I need to give high praise to TONY BRUNO. He was not only extremely genuine and a gentleman to boot, but also a true professional. His knowledge and experience was very impressive. He quickly found a way to make everything work in my favor. I am so happy with my experience and very impressed with Tony and all the other employees. I will only go to Balise Hyundai! Thank you so much, Danielle M

Absolutely great experience working with this team on a - SamD

Absolutely great experience working with this team on a new buy! Jason, Jon and Adam were absolutely great to work with and highly recommended.

I had a great experience. - Psizzle

I had a great experience. Bob Hallisey was my salesman, he made the process really smooth, he listened to my needs and showed me a great vehicle, and presented options that worked with my budget. I went in early morning and told him I needed a vehicle that day, and he made it happen. He’s very knowledgeable of all finance options which saved a ton of time.

Excelent service they were very helpful and work was done - cplandscaping294

Excelent service they were very helpful and work was done well . The customer service was excellent we appreciate the service

Steve has been our service manager for 8 years. - Cmgeorge

Steve has been our service manager for 8 years. After owning many different models of Mercedes, Steve always goes above and beyond when managing any issues that come up with our cars. It is always 5 star service.

I just purchased a ,2022 Hyundai Elantra from Mark - mcatleton61

I just purchased a ,2022 Hyundai Elantra from Mark Pereira. Mark was a great help throughout the process answered all my questions and after the purchase was completed (days later) he help set me up with Blue Link.

I just bought a 2025 Genesis GV70. - gracefbat@gmail.com

I just bought a 2025 Genesis GV70. The person we (my husband and I) dealt with was Josue Bournigal. He is a very pleasant and knowledgeable person to deal with about the business and vehicles he sells. He was very helpful in helping us to try different vehicles to make sure that we chose the right vehicle we wanted.

Great staff and what an easy process to finance a - Mmello7880

Great staff and what an easy process to finance a vehicle. Jordan made my experience a good one.

I recently purchased a 2019 Mercedes GLC 300! - Tayisha M.

I recently purchased a 2019 Mercedes GLC 300! The experience was smooth and seamless. Thank you, Dipak, Joe, and Marat. You’re in great hands at BidCars Boston!

I strongly advise against shopping for a vehicle at this - Raj

I strongly advise against shopping for a vehicle at this dealership based on my negative experience. Their communication and customer service are severely lacking. I visited the dealership on Monday and found a truck I liked. Wanting to carefully consider the decision, I informed the salesperson I was working with that I would reach out within a day or two. On Wednesday morning, I texted the salesperson to confirm I’d be coming in later that evening to finalize the purchase and even discussed down payment options. He assured me via text and phone call that everything was set and ready for me to close the deal when I came in. However, after driving an hour and a half to reach the dealership that evening, I was informed upon arrival that the truck had already been sold earlier that day. Despite multiple confirmations from the salesperson, no one took the initiative or courtesy to inform me before making the trip. While I completely understand that vehicles sell quickly, it’s unacceptable and inconsiderate to let a customer drive a significant distance when the vehicle is no longer available. This lack of professionalism and basic communication is extremely disappointing. I strongly recommend taking your business to a dealership that values its customers’ time and communicates honestly.

Hervé Pierre Louis is what every car salesman should - Pmlibitz

Hervé Pierre Louis is what every car salesman should strive to be . Attention to detail, no pressure attitude and willingness to go the extra mile for his clients. I could not be happier with both the new truck and experience of purchasing with Herve’. He will be our first stop when purchasing for many years to come. We have recommended him to all of our family and friends!

Hi All - Just thought I’d share my 10 years’ experience - sdld4

Hi All - Just thought I’d share my 10 years’ experience with the service department at Chrysler Jeep Dodge Ram 24 in Brockton. I’ve been having my car serviced there for as long as I’ve owned my car and the service has always been honest, fair, respectful and reliable. I have never had to go back after getting my car serviced. They do it right the first time, every time. They service any and all vehicle makes and models. Just giving them the recognition they deserve. Finding a service center you can trust is rare. That’s why I’m sharing my experience with all of you!

I was lucky enough to have Kyle as my salesman. - Antoine

I was lucky enough to have Kyle as my salesman. He had EXCELLENT customer service, patience & knowledge! He knew exactly what I was looking for.Keep up the great work !

I recently encountered a tragic unexpected repair on my - debis64

I recently encountered a tragic unexpected repair on my car. Greg in service showed true empathy and helped me out with pricing and a loaner car. He seemed to be there on his own time to make sure all customers were attended to also. Greg made the tragic news for me a little better, explaining the details of the cars situation and making sure I had a car to drive while other issues with car was being attended to and had to stay at dealership. Thank you Greg for doing all you could with me and was much appreciated.

Bought a brand new Telluride here a few month ago with - Emerson Del Mar

Bought a brand new Telluride here a few month ago with Francisco Perez. Short story is, Francisco was great, managed to explain all the steps for a out of state customer (Me) and explain features on the brand new vehicle. Thanks Francisco for such a great work!

Guys are full of xxxx we put a $500 deposit down on a - kevinjagmohan26

Guys are full of xxxx we put a $500 deposit down on a vehicle after bringing it to our mechanic that found a boat load of problems after telling the dealer about this they said they would take care of it. A day or two after we decided it was too big of a risk to buy this vehicle so we returned and requested a refund of the deposit which he said would be mailed after months of waiting and calling we still have not received a check in the mail. Unless you want your money stolen I wouldn’t buy a vehicle from these guys.

Great selection. - alex.a

Great selection. Good price. Sales and finance team very helpful. It easy to buy a car from them.

1 star only because it's the minimum. - sandman.ct1

1 star only because it's the minimum. Contatced Shelby. multiple time, regarding at truck listed for sale. Advised I would be at the dealership for 9 am Sat morning, opening time. Drove over an hour. Arrived at 9:10 only to find them closed. A short itme late, someone else arrived and said it wasn't unsual. Around 9:30 guy rolls in. Seems pretty disinterested. Ask to look at the truck. Hands over the key and says go check it out. Find the truck sandwiched between others. Clearly not the truck in the photos or the photos were doctored. Clearly damage present not in sales photos. Front tire totally flat, and battery totally dead. Ad said not accidents. Truck bed had been replaced as evidenced by the low quality, peeling paint job showing the previous color underneath. When bring the keys back and telling employye this, the response was ya, I knowl. Save yourself the trip to this place. Looking through other reviews, a lot of the same issues, Should have checked this place out more before wasting my time. Just happy it was only time.

One this I noticed is that there are two dealerships with - LC934

One this I noticed is that there are two dealerships with “Route 138” in the title. I’m referring to Route 138 Motor Car Company. The owner is on WATD radio every Friday morning. *****There is a different one that sounds similar but they are NOT related. This is important to point out. As I’m noticing some of these reviews here are for the other dealer which I know nothing about. The frame rotted out of my 3rd Gen SR5 4Runner and I was having a really hard time letting it go. They got me into a great suv with car payments less than my monthly car insurance. The staff is amazing. I’m almost done paying off my suv and then we’re heading back to purchase another one from this great place, for a second car for our family. This is the 1st dealership that has treated like a person and not a sale. I’ve been burned by the last 2 dealerships before this one that I had purchased. This was an amazing experience.

This dealership has poor customer service. - jt

This dealership has poor customer service. The sales person we dealt with seemed disorganized and confused. Calling us at home stating the car was ready for us. We went to the dealership to pick it up, low and behold us was not. He also forgot to ask for the title of our trade in, therefore another trip back to the dealership. The finance person Mackenzie when we said we were not interested in the extended warranty, got very combative, aggressive and just plain nasty. This to the point I almost cancelled the deal. I will not buy my next car from this dealership.

When we walked in the door we were met by Lauren she’s... - Renegade

When we walked in the door we were met by Lauren she’s professional courteous and helped us through the whole process and made it work along with the finance and sales staff.My husband is in need of a new truck and we will certainly be back. Lauren was Great.

Dont buy the over priced extended warranty and honestly - Alan.beatty68

Dont buy the over priced extended warranty and honestly don’t buy from them at all. Checked to see if they were still in business as we are getting ready to trade in the over priced turd they sold us. Unfortunately they are still scamming people. Drove from Maine to Mass to look at what looked like a decent low mile Suburban. Looked decent at first but after a test drive, I did an in depth look around the vehicle. They let me test drive it without any air intake on it. Wide open throttle body. Leaking transmission lines. Many scratches that could be buffed out. Breaks were squeaky so I mentioned that. I noted all of these issues as well as the interior being filthy. Also noted a slight lifter tick but that wasn’t overly concerning as it only had 87k on it. They said they would address all of these things. Thankfully they did put the air intake back on. They cleaned the transmission line. Not replaced. So it’s been leaking since we got it. No interior detailing done at all. Had to do the breaks within a year of purchase. They never did them. They buffed the exterior but it was poorly done. Buff marks everywhere and none of the scratches were addressed and the clear coat on the hood was clearly lacking or missing entirely because my hood began to fade within a year. Now for the best part. Went to use to warranty for the AC which went out after a year and should have been covered. Direct Auto never filed the paperwork. And after calling over 10 times and fighting with the warranty company as well, I filed with the BBB and Direct Auto never responded. We paid almost 4k for this warranty and never got to use it Even though we needed it. Now at only 137k on a typically reliable engine, the crank and rear main seals have gone out on it and it’s running rough despite proper regular maintenance. Absolutely never buy from them. We are upside down by alot. Also I found our trade in about a week later listed for twice what they gave us! A %100 mark up and they refused to budge on their price and refused to give us any of the trade in value in cash. You’ve been warned.

Awesome dealership from start to finish. - rjjulian

Awesome dealership from start to finish. Incredibly personal staff throughout the organization. Our sales rep Noah truly has great knowledge, personal skills, efficiency, and stays one step ahead to make the process seamless. Can’t say enough good things about Noah and the entire staff over at Lawless. Not a hard sell by any means which I certainly appreciate. I purchased a 2022 Jeep Wagoneer for my wife and she absolutely loves it. Highly recommend Noah and the entire buying experience at Lawless.

I like they video the inspector my car. - octpurple

I like they video the inspector my car. The service is always friendly. Dry pleased.

Wonderful purchase! - Michelle

Wonderful purchase!! Friendly staff!! Makes you feel very welcome! Go above and beyond to help you out! I would definitely recommend this dealership. Thank you again for all your help today

Just got my lease from Quirk Mazda. - Cbotero1285

Just got my lease from Quirk Mazda. Nami M. Was fantastic. The process was quick, easy, and pleasant. I shopped around a few different dealerships and Nami gave me the best price no games or back and forth. Come to Quirk and as for Nami.

Live very far from dealer and asked for final price with - d.vaghela

Live very far from dealer and asked for final price with fees before going in to buy/test drive. Emailed dealer multiple times and never got info, they kept reply with advertised.

This is not a good place ,price estimate and billing... - Alam Mohamme

This is not a good place ,price estimate and billing ally’s way different !!!so rough

Dealing with Oliver at done deal motors made my car - Joe

Dealing with Oliver at done deal motors made my car buying experience a breeze. She made the process smooth and easy and got me a great deal. I highly recommend this dealership. Thank you Oliver!!