863 Massachusetts Used Car Service Centers

Greg has been "my guy" since I bought this vehicle. - Mary Lake

Greg has been "my guy" since I bought this vehicle. I depend on him to keep me running smoothly and especially, safely, on the road. He is always available to answer questions. Having someone to trust in the cars and maintenance is most important!

Jams was very helpful, and explained the entire process - Lisa

Jams was very helpful, and explained the entire process and what to expect while I waited for my car. He also checked on me halfway through my service to make sure I had everything I needed. I also enjoy the live updates and videos from the mechanics while you wait. Very happy with my experience!

Steve has been our service manager for 8 years. - Cmgeorge

Steve has been our service manager for 8 years. After owning many different models of Mercedes, Steve always goes above and beyond when managing any issues that come up with our cars. It is always 5 star service.

Excellent service, communication, and overall experience. - sweeney1243

Excellent service, communication, and overall experience. Extremely friendly! I would highly recommend Sullivan to anyone!

On 4/2/25 had an appointment for the State Inspection; - rmag210

On 4/2/25 had an appointment for the State Inspection; regular oil change & Multi-Point Inspection. Staff very Professional & courteous. Very good experience from the minute I stepped in to the minute I left. My advisor was Hephzibah Harris. I recommend Copeland Chevrolet Hyannis to everyone — Have a great day. Rosita Geishecker Equinox owner

Went in for new brakes and tires. - tmass41

Went in for new brakes and tires. Was originally told it would take approximately 6 hours. I did not have a set time so was fine with it. Received an update 2 minutes before the original time of service appointment that it would not be ready until 6:00PM. Having issues with timeliness in the past I arrived at 6:03PM to find that the service department was closed. No one at any point told me that they would be closing and to be there early to get my car. When I arrived home I reviewed the bill and my car to find that they did the lower brand of tires from what we originally agreed upon for the same price. Have used this dealership many times for service in the past but will no long continue to do so.

I am satisfied with the level of customer service I - Bobby

I am satisfied with the level of customer service I received during my recent visit. My service advisor Jeremy Copsey has always been extremely professional, honest, friendly and helpful. I can say with confidence that Jeremy and the team have my trust when it comes to taking my car for service and the place I plan on taking my car in the future.

He is exceedingly helpful,very polite provides and will - JCar81

He is exceedingly helpful,very polite provides and will provide you with a detailed comprehensive explanations with your paperwork.

Hi All - Just thought I’d share my 10 years’ experience - sdld4

Hi All - Just thought I’d share my 10 years’ experience with the service department at Chrysler Jeep Dodge Ram 24 in Brockton. I’ve been having my car serviced there for as long as I’ve owned my car and the service has always been honest, fair, respectful and reliable. I have never had to go back after getting my car serviced. They do it right the first time, every time. They service any and all vehicle makes and models. Just giving them the recognition they deserve. Finding a service center you can trust is rare. That’s why I’m sharing my experience with all of you!

Mac was an attentive and knowledgeable sales - Ksmith

Mac was an attentive and knowledgeable sales representative. He was patient and able to help me find the right car match …for my needs. I highly recommend Mac and Patriot Subaru!

Called service dept because check engine and 4WD - BK

Called service dept because check engine and 4WD malfunction. Was told I could drop off my car for a couple of days and they would take a look at it. I said not an option and they said I could rent a car for a couple days at their dealership. My response was can’t you offer anything better. She sent my call to the service coordinator but instead I had to leave a message. That was five weeks ago. Little did they know we were also going to look at the RAV4s. After this treatment with service we have decided not to purchase through this dealership. Btw. This was the first time in seven years of having our car that we reached out for any malfunction request. Shame on you Koch. Very poor customer service. Also having not heard from Koch after the first day we contacted meineke who offered to run a diagnostic test at no charge and found this to be a fluke issue.