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Pride Hyundai of Seekonk - Service Center

Seekonk, MA

4.4
910 Reviews
Call Service Center (508) 336-7880

910 Reviews of Pride Hyundai of Seekonk - Service Center

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June 07, 2024

Damon was very helpful and professional. He answered all my questions, happy with the service More

by Jenny87_san
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon
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Jun 09, 2024 -

Pride Hyundai of Seekonk responded

Thank you, Jenny! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pride Hyundai of Seekonk! Chris Baty Customer Relations Manager

Helpful
June 06, 2024

Courteous service, comfortable surroundings. Timely. I have confidence in this service department. I waited onsite. More

by johnrufo2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Baty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Steele
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Jun 07, 2024 -

Pride Hyundai of Seekonk responded

John, thank you for choosing Pride Hyundai of Seekonk. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Chris Baty Customer Relations Manager

Helpful
June 05, 2024

I went for an oil change and it took over an hour just to see my car move into the garage. Then another hour to get the oil change, way too long and way too much to wait that long. More

by mreale6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know the name
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Jun 09, 2024 -

Pride Hyundai of Seekonk responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Chris Baty Customer Relations Manager

Helpful
June 03, 2024

Excellent service at this location. Brittany was so helpful and personable. I look forward to the next time. More

by nsoares423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Reardon
Report | Print
Jun 03, 2024 -

Pride Hyundai of Seekonk responded

Thank you so much for your kind words for Brittany and for taking the time to leave us this wonderful feedback! Chris Baty Customer Relations Manager

Helpful
May 31, 2024

The staff are very professional and courteous. I went in for a recall service, it was for an undercarriage sealant. It doesn’t look like much was done. More

by HOMEBOUND1968
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Baty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Pride Hyundai of Seekonk responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Chris Baty Customer Relations Manager

Helpful
May 30, 2024

The issue with my vehicle wasn’t resolved and I was treated with disrespect. The service person tried to blame my husband for miscommunication while the problem was with their system being down. We wer More

by nicalo25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Baty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Pride Hyundai of Seekonk responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Chris Baty Customer Relations Manager

Helpful
May 25, 2024

The service department staff was friendly, courteous, prompt and very professional. Waiting room was very comfortable and love the coffee and snacks. It’s always a pleasure visiting with you guys and gal More

by YKTOOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Reardon
Report | Print
May 28, 2024 -

Pride Hyundai of Seekonk responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Chris Baty Customer Relations Manager

Helpful
May 21, 2024

It took over an hour just to bring my car in for the oil change. More

by mreale6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
Report | Print
Jun 01, 2024 -

Pride Hyundai of Seekonk responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Chris Baty Customer Relations Manager

Helpful
May 16, 2024

The service advisors were of great super helpful. I wouldn't hesitate to return for future service More

by waynebrown55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the name of our Service Advisor
Report | Print
May 17, 2024 -

Pride Hyundai of Seekonk responded

Wayne, Thanks for sharing about your experience with Pride Hyundai of Seekonk. We appreciate your business and hope to see you again soon! Chris Baty Customer Relations Manager

Helpful
May 14, 2024

Always a pleasure to visit the service department. Great customer service from my service advisor. More

by BPALEXANDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Steele
Report | Print
May 14, 2024 -

Pride Hyundai of Seekonk responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Chris Baty Customer Relations Manager

Helpful
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