842 Massachusetts Used Car Service Centers

I recently purchased a pre-owned Mitsubishi Outlander - Don C.

I recently purchased a pre-owned Mitsubishi Outlander from Michaud Mitsubishi. Unfortunately not long after my purchase I had a problem with it. I fully expected the dealership to give me a hard time but exactly the opposite was true. They stood behind their product and even gave me a loaner vehicle that they didn't have to. Not only that, I got a call from the owner Kevin and his son Zach to ensure my satisfaction with the quality of the repair! Their service Manger was also extremely communicative and very easy to speak to. I couldn't recommend them more and will definitely be back when I'm in the market again! Thank you!

I went into Modern Auto on July 12, 2013 to have service... - doug84

I went into Modern Auto on July 12, 2013 to have service done to my Mazda 5. I found out that I needed break pads and break calipers for the rear but, also an emergency break cable. The whole job would cost $736.61. I talked to Joe, I told him that I thought I had extended warranty, he said "I did not get it when I purchased the car through them five months ago." Joe and I sat down and talked and he said "Don't worry about it, we will make it right and you will be happy when you leave out of here." When the job was done, he said, "Would it be far if you to pay a hundred dollars?" I said yes but, I don't have it. He said " don't worry about it." So Joe paid the whole bill for the service of my car. I would say that this place is the best place for anyone to get the services done to their cars. Also if you need to get a great car for a great price here is the place. My name is Doug and I would trade my cars in here, buy again here, and get my cars serviced here any time now.

Service advisor - Julio Rivera

Mr Gonzales was very polite i told him that my van need it tires and he said that not to worry he was going to check the car and fix what need it to be fix, he install 4 new tires ballance it and install them, further more he also make sure that the tires where alignment i am 100% satisfy thank you Mr Gonzales for taking the time and fixing my car and making sure that my famyly is safe in their new ride

Alex is the best in terms of customer service and just... - raichel

Alex is the best in terms of customer service and just overall made the car buying experience great. he went out of his way to drive the car to me. could not ask for better service

Lady Dulski is a very good service man! - mariaxo1973

Lady Dulski is a very good service man! He works good with his clients. He’s very on point. He’ll help anyone in need. He’s very accurate and let them know exactly what’s wrong or if there’s nothing wrong with your car if it’s just something simple.

First, I’m a busy person, just like everyone else, and... - Helder

First, I’m a busy person, just like everyone else, and this morning was no different and instead of scheduling my oil change like I should have, I just drove into the dealership early thinking that it shouldn’t be a problem to get me in. I could easily rationalize that I am the customer and say that I didn’t have a lot of time and that my schedule was tight, and I just needed to get this done so off I went to Patrick Mazda. I was greeted by the Service Advisor, Joel Marrast, and he began to explain to me that they were booked up this morning and it would be very difficult to get me in, but he’d be happy to schedule me for another time. I was extremely irritated and pressed for time and upset with myself for not doing what I know I should have done, which was schedule the oil change. Joel said that maybe he could get me in at 9AM, so I told Joel that I would wait. I want to say that throughout this time I was very irritated and difficult to work with and even though I was not the most pleasant person to be around, Joel was professional and did his best to accommodate me as soon as he was able to. After a short while Joel came to the waiting area and told me that he was able to rearrange some things and was going to be able to get me in for service. So let me tell you about the service. As you can probably imagine, I’m a “picky” person and I have now been to Patrick Mazda a few times and the service has always been fast, and top notch! One of the things that I find fascinating is that you also get a video of all the work that is being performed on your vehicle along with explanations about what the service technician is doing. How awesome is that! Cool right!? I don’t know how popular that is, but I have never received that from any other dealership. My car was taken care of perfectly and they even washed it for me. I know that it’s always great to read reviews and hear about when things go exactly as planned, but I always find that the reviews that are the most valuable to me are the ones when things don’t go as planned and how a business responds to that. In this case, Patrick Mazda, and more specifically Joel, did a great job in dealing with a rash customer that did not plan accordingly. Thank you, Joel, and thank you Patrick Mazda for dealing with my craziness! I’ll be back again for your amazing service and next time I’ll plan and schedule accordingly.

Bought a Taycan 4S from Porsche Burlington. - mjpandiscio

Bought a Taycan 4S from Porsche Burlington. The salesman David Corbin was fantastic - very knowledgeable about the car and a real pleasure to work with. Highly recommended! Had a question about a creak in the driver's seat and the service manager Steve squeezed me in on short notice and took care of it while I waited. Also highly recommended!

I purchased my Nissan Frontier from Prestige almost 1... - DavidMiska

I purchased my Nissan Frontier from Prestige almost 1 year ago and had seviced 2 times for minor issues. Totally impressed and recommend to everyone

Rodman always does great job withy my suv, Great customer - jmiller1953

Rodman always does great job withy my suv, Great customer service. Alway go back to Rodman whenever I need service done

Service was a simple swap, taking off the summer wheels... - MB

Service was a simple swap, taking off the summer wheels and tires and replacing them with the winter set. I also asked that they balance the winter set prior to installation. I was able to schedule the appointment for the exact date and time I wanted. It took about as long as expected. The one thing I could suggest would be to have power available in the customer waiting areas. There are several spots available for waiting (among some VERY cool cars!), but none of them have power readily available to keep my laptop charged so I can work while I'm waiting.

Always very professional. - John

Always very professional. David Taylor and the rest of the team do a great job explaining what needs to be done and what can wait. I recommend them to anyone with a Subaru

2-1/2 hours into a 10 hour trip, my engine light came on - twilsonqa

2-1/2 hours into a 10 hour trip, my engine light came on and my engine started misfiring. A quick search of local Jeep dealerships turned up McGovern. I drove there in hopes of at least getting a code to identify the issue. Bart let me know that they would check my codes and after a short wait, he reported what the issue was. He initially told me they were booking appointments weeks out. Based on my expression, he must have realized that wasn't going to work for me. He then said he would see if he could free up a tech but I may have to wait several hours. At this point, waiting was not going to be a problem. After a wait, I saw my car being pulled into the garage bay and after they did their initial analysis, Bart explained the issue and provided a quote for the repairs. I gave him a thumbs-up and they made the repairs. Thanks to the quick and professional service provided by McGovern's, I was able to complete that leg of my trip and additional travel totaling 2600 miles. I was thankful to find them and I give them a high recommendation.

I like they video the inspector my car. - octpurple

I like they video the inspector my car. The service is always friendly. Dry pleased.

I like that I got the specific loaner car I asked for. - eshuambua

I like that I got the specific loaner car I asked for.Excellent and reliable service.

Everything was great everyone was just friendly and - Martangl4

Everything was great everyone was just friendly and happy. Kelly Murray was really excellent and very happy

I've been going to Lia Honda for the last twenty years, - pstally

I've been going to Lia Honda for the last twenty years, and they've always been superb both at selling me cars and, above all, at servicing them promptly and efficiently. I have worked mainly with Desiree Frank, who has always been superb at explaining what needs to be done and letting me know whether it's urgent or can be postponed.

Danielle Sarabia was completely helpful in initiating a - Mr. Jim

Danielle Sarabia was completely helpful in initiating a resolution to a minor body problem on my new ProMaster 2500..Within a week all is well and good.

I live only a few miles from a Volvo dealership here in - cfmccannon

I live only a few miles from a Volvo dealership here in Boston, but I chose to travel 100 miles to Volvo of Cape Cod based on very pleasant and professional experiences with this dealership. The folks in service department are so helpful, starting with Rebekah and Andrea who greet you with a smile and keep you apprised of the progress with repairs to your vehicle. As I've explained to Brian, their manager, they are the best! And so is he!

Always get prompt answers when calling to schedule a - Klstrong

Always get prompt answers when calling to schedule a service appointment. Vehicle is ready for pickup when promised, and all maintenance satisfactory.

Josh was awesome. - MAUREEN.DEPOLO

Josh was awesome.The wait time was a little long but not Volvo fault. It was a wheels vehicle .

Very happy with service I often learn something new from - bill_partridge

Very happy with service I often learn something new from service desk Used them for 15 years