1,190 Massachusetts SRT Service Centers

Service is AMAZING! - Happy123987

I continue to have very positive experiences with Foley! The service is really top notch. I have been very pleased with the work that they do, and equally important to me, how they communicate. They are timely, responsive, attentive and take care of business. I highly recommend this dealership for sales AND service!

I had an urgent matter with my 2020 XT4, where I put a - Michelle from Boston

I had an urgent matter with my 2020 XT4, where I put a new battery in my car remote and then the car would not start. Could not even get in it. After finally being able to get into my car and no help whatsoever from OnStar, I decided to call the dealership. I plead with the person on the phone to find someone to help me, it was after 5:00, I am sure people were ready to head home and I was in a panic. The guy I was telling my issue to goes and gets Matt (don’t know his last name) but he is the shop foreman. He got on the phone and said don't worry, I know exactly what you need to do. In literally 5 minutes he walked me through and fixed my issue. I was so happy that I think I told him I was sending him a dozen roses and told my friends if he was single I would marry him lol. He is what every dealership and business needs. He obviously knows Cadillac vehicles and to jump in to help me resolve my issue, he was a superstar. If it was not for him, I would have had to deal with another annoying call with OnStar and waiting for a service to show up and they probably would not be able to troubleshoot my issue. I was also parked in a lot in the North End, which would have been very costly if I had to leave my vehicle there overnight. Whatever you pay him, you need to pay him more!!!

Great sales and service. - cnichols

Great sales and service. Raymond has always been extremely helpful diagnosing and servicing my Quattroporte. He is incredibly knowledgeable and great to speak too about exotic cars. He and Joe are clearly passionate about insuring the customer is totally satisfied.

I took my truck in with a issue that I knew would be hard - TrckDrvr

I took my truck in with a issue that I knew would be hard to diagnose - and it was. It was frustrating for me and must have been frustrating for them too. Throughout the process they remained professional and courteous, and eventually managed to resolve the issue. Very happy with how the matter was handled.

Friendly and knowledgeable staff. - msprino

Friendly and knowledgeable staff. Service was performed in the time quoted and everything was done well.

We brought our Ford Expedition to the dealer we purchased - rmagner1936

We brought our Ford Expedition to the dealer we purchased it from because the key would not release from the ignition. After several hours we were told it there was over $2,000.00 of service needed and we needed to prepay for the parts. My husband then drove to Imperial Ford in Mendon. Within 30 minutes the manager advised that he ran the VIN, we purchased the extended warranty, so this service was covered at 100%. (There was also some other issues that the first dealership advised that was needed and not under warranty.) But Imperial did the legwork to find the warranty we forgot about. They made the appointment and gave us a rental (also covered by the warranty,) since the part would take a few days to come in. They called us to update us during the process and called us once the service was complete (something other dealerships never did.) We will certainly be using Imperial for our service from now on. Thanks Donny for the great service!

I had a very good experience with Kia north very pleasant - Lexiebaby616@yahoo.com

I had a very good experience with Kia north very pleasant and took about 15 minutes to do the recall employees are so Pleasant work was done fast and will definitely go back there again I was so Happy that Kia north was to close to my area I had to take the Kia yo Lynnfield Ma which was always a night mate dealing with those employees Kia north was a dream so happy and pleased with Kia North give it a 10 plus

Exceptional Service from Joe Swisher at Lamborghini - nycmikem3

Exceptional Service from Joe Swisher at Lamborghini Boston! I can’t say enough great things about my experience with Lamborghini Boston’s service department, and especially Joe Swisher. From start to finish, Joe provided white-glove service, ensuring that every aspect of my vehicle’s repair was handled with precision, professionalism, and care. Since I had to leave my car in Boston for repairs (from NYC), I was initially concerned about logistics, but Joe made the entire process seamless and stress-free. He was proactive in communication, keeping me updated every step of the way and ensuring that every detail was managed flawlessly.

Jeff Cutler went above and beyond to help my daughter - mcarrese

Jeff Cutler went above and beyond to help my daughter with an urgent car repair on a Saturday when the Service department was closed. Could not have been more helpful or nicer about the situation. Can't thank him and Lev Kia enough!

Had a few issues with my new Murano. But. Bryan went... - Radu D

Had a few issues with my new Murano. But. Bryan went above and beyond to make sure everything was taken care of..... great service advisor great customer service Attention to detail is also very good .... thank you for all your help

John Shaw in service in an amazing advisor. - Bellc.boston

John Shaw in service in an amazing advisor. I have been going to him for years. He’s simply the best and most efficient

I recently purchased a pre-owned Mitsubishi Outlander - Don C.

I recently purchased a pre-owned Mitsubishi Outlander from Michaud Mitsubishi. Unfortunately not long after my purchase I had a problem with it. I fully expected the dealership to give me a hard time but exactly the opposite was true. They stood behind their product and even gave me a loaner vehicle that they didn't have to. Not only that, I got a call from the owner Kevin and his son Zach to ensure my satisfaction with the quality of the repair! Their service Manger was also extremely communicative and very easy to speak to. I couldn't recommend them more and will definitely be back when I'm in the market again! Thank you!

I went into Modern Auto on July 12, 2013 to have service... - doug84

I went into Modern Auto on July 12, 2013 to have service done to my Mazda 5. I found out that I needed break pads and break calipers for the rear but, also an emergency break cable. The whole job would cost $736.61. I talked to Joe, I told him that I thought I had extended warranty, he said "I did not get it when I purchased the car through them five months ago." Joe and I sat down and talked and he said "Don't worry about it, we will make it right and you will be happy when you leave out of here." When the job was done, he said, "Would it be far if you to pay a hundred dollars?" I said yes but, I don't have it. He said " don't worry about it." So Joe paid the whole bill for the service of my car. I would say that this place is the best place for anyone to get the services done to their cars. Also if you need to get a great car for a great price here is the place. My name is Doug and I would trade my cars in here, buy again here, and get my cars serviced here any time now.

Excellent service, friendly staff, and smooth process got - rsolomon3417

Excellent service, friendly staff, and smooth process got me into my new car stress-free and happy!

Service advisor - Julio Rivera

Mr Gonzales was very polite i told him that my van need it tires and he said that not to worry he was going to check the car and fix what need it to be fix, he install 4 new tires ballance it and install them, further more he also make sure that the tires where alignment i am 100% satisfy thank you Mr Gonzales for taking the time and fixing my car and making sure that my famyly is safe in their new ride

Alex is the best in terms of customer service and just... - raichel

Alex is the best in terms of customer service and just overall made the car buying experience great. he went out of his way to drive the car to me. could not ask for better service

Very helpful when my check engine light came on. - margehdavid

Very helpful when my check engine light came on. Reassured me & was able to make appt for servicing easily. Service was done promptly & nothing was found to be wrong. I appreciate that I was not asked to do other care. I will definitely use their services again.

First, I’m a busy person, just like everyone else, and... - Helder

First, I’m a busy person, just like everyone else, and this morning was no different and instead of scheduling my oil change like I should have, I just drove into the dealership early thinking that it shouldn’t be a problem to get me in. I could easily rationalize that I am the customer and say that I didn’t have a lot of time and that my schedule was tight, and I just needed to get this done so off I went to Patrick Mazda. I was greeted by the Service Advisor, Joel Marrast, and he began to explain to me that they were booked up this morning and it would be very difficult to get me in, but he’d be happy to schedule me for another time. I was extremely irritated and pressed for time and upset with myself for not doing what I know I should have done, which was schedule the oil change. Joel said that maybe he could get me in at 9AM, so I told Joel that I would wait. I want to say that throughout this time I was very irritated and difficult to work with and even though I was not the most pleasant person to be around, Joel was professional and did his best to accommodate me as soon as he was able to. After a short while Joel came to the waiting area and told me that he was able to rearrange some things and was going to be able to get me in for service. So let me tell you about the service. As you can probably imagine, I’m a “picky” person and I have now been to Patrick Mazda a few times and the service has always been fast, and top notch! One of the things that I find fascinating is that you also get a video of all the work that is being performed on your vehicle along with explanations about what the service technician is doing. How awesome is that! Cool right!? I don’t know how popular that is, but I have never received that from any other dealership. My car was taken care of perfectly and they even washed it for me. I know that it’s always great to read reviews and hear about when things go exactly as planned, but I always find that the reviews that are the most valuable to me are the ones when things don’t go as planned and how a business responds to that. In this case, Patrick Mazda, and more specifically Joel, did a great job in dealing with a rash customer that did not plan accordingly. Thank you, Joel, and thank you Patrick Mazda for dealing with my craziness! I’ll be back again for your amazing service and next time I’ll plan and schedule accordingly.

I called Porsche Burlington, looking to book an - Josmary F

I called Porsche Burlington, looking to book an appointment for service. Alyson picked up the call and made the entire process so easy and flawless. All the way from booking the appointment to picking up my vehicle. She helped me make my service experience as smooth as possible. Thank you, Alyson and Porsche Burlington!!

I purchased my Nissan Frontier from Prestige almost 1... - DavidMiska

I purchased my Nissan Frontier from Prestige almost 1 year ago and had seviced 2 times for minor issues. Totally impressed and recommend to everyone