55 Massachusetts Kia Service Centers

Superlative customer service and diligent professional - John G

Superlative customer service and diligent professional staff(NB: Chris DeFilice is an outstanding employee!) I've always been treated extraordinarily well by Pride KIA staff: It's a top-notch autodealership.

Mike was a good salesman. - mellohandyman

Mike was a good salesman. He took his time with us and was very helpful, kind and courteous

Very happy with the service from Michael's excellent team - Merk250

Very happy with the service from Michael's excellent team work explain in detail about the tire and fix the problem very positive and I would like to say again Thank you

Very pleased with our service at this dealership ! - M. Barrett

Very pleased with our service at this dealership ! Always willing to work with us on any issues with both our Cadenza's! Will always recommend this. Dealership and the Kia brand! Kias are showing up in our neighborhood all the time now!Michael B

It is rare that I've had occasion to visit a dealer for - wayfaster

It is rare that I've had occasion to visit a dealer for service so I really did not know what to expect. I was apprehensive, fearful to tell the truth, of the unknown! Our 2020 soul needed emergency care and Wagner Kia was the closest choice. I was fortunate enough to encounter Stan, the service manager via telephone. He was cordial and quite genuine and I began to feel confident I was in good hands. Though my vehicle was not purchased there, he prioritized my repair and kept me well informed to it's progress. All in all I was treated well by Stan and his entire staff. Overall I can confidently say these are reputable folks with good intentions and you can feel good about visiting them for your Kia needs. The facility was quite nice b.t.w. exuding a sense of professionalism and permanence. Thank you to Stan and the fine folks at Wagner Kia!

I had a very good experience with Kia north very pleasant - Lexiebaby616@yahoo.com

I had a very good experience with Kia north very pleasant and took about 15 minutes to do the recall employees are so Pleasant work was done fast and will definitely go back there again I was so Happy that Kia north was to close to my area I had to take the Kia yo Lynnfield Ma which was always a night mate dealing with those employees Kia north was a dream so happy and pleased with Kia North give it a 10 plus

Jeff Cutler went above and beyond to help my daughter - mcarrese

Jeff Cutler went above and beyond to help my daughter with an urgent car repair on a Saturday when the Service department was closed. Could not have been more helpful or nicer about the situation. Can't thank him and Lev Kia enough!

Very deserving of the 5 star rating! - Happy Customer

I needed to have some minor recall matters attended to and checked reviews for Kia dealers...Ron Bouchard's was the best and I traveled over an hour to get there...very impressed with the personnel and the service I received...and they even went above and beyond what I expected! I will gladly go back if I need service or when it is time to buy a new Kia!

Great salesman Great dealership always on time with work - paulchiamis

Great salesman Great dealership always on time with work done and very friendly thank you

If I could give 100 stars, I would! - Jenny Z

If I could give 100 stars, I would! My experience with the Kia of Dartmouth, Ma. Service Department has been nothing shy of superb, outstanding, first-rate, superior; I cannot say enough positive things! I had some significant issues with my 2020 Kia and I was met with compassion, integrity and professionalism that was so impressive; I knew I was in good hands. Many tests were run to determine what the issue was with my vehicle. I was kept informed every step of the way and remained involved with the process throughout the duration of my service experience. Dave Viveiros, the Service Manager, is the best of the best and I will happily be bringing my vehicle back to his service department for all my service needs in the future. Shout out to Judy who is also such a gem! What an amazing experience and I would gladly recommend the Kia of Dartmouth, Ma Service Department to anyone looking for a fair, friendly and overall satisfying experience. Thank you, Dave and your entire team!

Excellent service, especially from Ralph (service - arnaldoagrelo

Excellent service, especially from Ralph (service advisor) and Hector (auto technician) always updated me on the progress done on my car. Professionally handled the case with the extended warranty company. Definitely recommend Balise Kia.

On 1/3/08, my ‘05 VW Passat had a burning smell and began... - sherri_m

On 1/3/08, my ‘05 VW Passat had a burning smell and began to smoke from the rear. I had it towed to Barry VW. Service Manager Carl Evans had me sign a form to have the car diagnosed and arranged a courtesy ride to Enterprise car rental. The next day, Carl called with the results of the diagnosis: $1700 and 4-5 days, as the car needed “a new turbo line and turbo charger,” coming to $970 in parts and $670 in labor. I asked him to be more specific about the parts, to break it down by item. He said the $970 included the turbo line, charger and any necessary gaskets. I requested a written estimate. He said it’s not written down; he could just tell me over the phone. I said I wanted to stop by and pick up a written estimate; he said they don’t write them down. A $1700 repair, plus accruing rental car costs, put me in a financial crisis. I called Carl and asked if Barry would do any financing or payment arrangements for a repair that costly. He said no, but to try VW credit. I applied online at VWcredit.com in an attempt to get enough money to cover the repair bill. I considered not fixing the car and trading it in at the dealership there for an older car for my daughter in college. I asked friends and family for help. I sweated it out. Meanwhile, I had the car towed to another garage for a second opinion. As I paid the $100 diagnosis charge at Barry to get the key back, Carl told me again, “It needs a new turbo. Let me know if you decide to get it fixed.” The second opinion at Village Garage was radically different, resulting in a $147, hour-long repair. The diagnosis was a plugged breather screen. The mechanic cleared the screen and replaced the air filter and the problem was solved. This was nearly $1600 less than the repairs needed as stated by Barry VW. As a result of Barry’s fraudulent diagnosis, I incurred over $500 in car rental expenses, missed two days of work, tried to secure a credit line to cover the high repair cost, and had a week of extreme duress handling all this. When presented with the opportunity to take responsibility for the situation and make it right, Barry’s “powers that be” would consent to only one thing: refunding the $100 diagnosis fee.

I have been taking my IS250 to Lexus of Watertown for a... - ladamek

I have been taking my IS250 to Lexus of Watertown for a while and then I switched just for minor tune up to Ishkan's Bazarian Motors thanks to my friend's recommendation, who is a car enthusiast. Since then, I never took my car to Lexus of Watertown again. Now, I pay between 50 to 70 percent less than I was paying at my dealership and get the same (or even better) service - the only thing I miss is the nice coffee machine and leather seats:) I love my experience at this little shop - first, I knew I am not being screwed, second, I was getting superb service and third, my service finally got more personal. Ishkan is really friendly, trying to always help out anyway possible. Once, I had two flat tires after going over a huge stone on I-85 north at night and just towed my car to his place and left him voice-mail on his phone that night. I knew my car was all set, hassles free - and yes it was! He called me the next day and found really good replacements for the tires. I could never get this kind of service from my Lexus dealership. Although, I moved from Waltham to Wellesley, I still go to service my car here. I LOVE THIS PLACE!

Had an emergency issue with my vehicle and had it towed... - arbo4298

Had an emergency issue with my vehicle and had it towed to closer dealership to stay within roadside assistance mileage. Commonwealth paid for the rental and took care of all issues.

I WENT TO ELITE AUTO SALES IN ABINGTON,MA ON 8/15/08 TO... - RECONSIDER

I WENT TO ELITE AUTO SALES IN ABINGTON,MA ON 8/15/08 TO SIGN OFF ON SOME PAPERWORK ON A MATTER THAT WAS ALREADY SETTLED WITH THE OWNER. WHEN I WENT IN I WAS TREATED WITH THE UTMOST DISRESPECT. THE SALESMAN THERE PROCEEDED TO SWEAR AND USE VERY STRONG VULGER LANGUAGE TOWARDS ME IN FRONT OF MY YOUNG DAUGHTER. I AM A MARRIED MOTHER OF THREE AND I HAVE NEVER BEEN SPOKEN TO LIKE THAT IN MY LIFE. IF THESE ARE THE KIND OF EMPLOYEES THAT ELITE AUTO EMPLOYS THAT SAYS A LOT ABOUT THEM. I WOULD STRONGLY RECONSIDER GOING ELSEWHERE.

Decent Volkswagen service for your Kia - rk6772

The Kia service center isn't in the Kia dealership; it's in the Volkswagen dealership next door, and it's not well marked. The "pull up and honk" service seems to be more "pull up, honk, then get out and find someone." But they did do a good job servicing my car. They even washed out my WeatherTech floor liners, although they were pretty wet when I got back in the car. The weird part is waiting in the middle of the Volkswagen showroom while your Kia is serviced. I'm surprised Kia allows that; you'd think they'd rather have Kia customers looking at shiny new Kias, not Volkswagens. The waiting area has two overstuffed couches and a TV. For sitting and waiting, they're comfortable enough. For trying to work while you're there? Not so good. Hard to find an outlet, the labelled Ethernet jacks don't work, and there's nothing resembling a place to put down your laptop. That seems par for the course for Kia dealers, but other makes having as many upscale features as a Kia usually have some place for people to set up with a laptop.

If I could give their service department a zero they... - Kimmegan313

If I could give their service department a zero they would get it. This is not my normal Kia company it happened to be the closest one when my engine blew on my truck to be towed that was seven weeks ago still waiting for an engine parts I understand they have no control over but yet they will not give me a rental they expect me to pay $1000 a week to rent the cheapest car I can find possible and get back $210 a week where every other car company out there are giving cars when waiting this long for parts. So they figure I must be rich that I can afford $6000 out of my pocket for a rental and get back 4800 nope next help me Hank! One trucks been there since May! He must be living on the streets by now! Poor service and management!

Great Experience at Haddad - lahk

Jimi was wonderful to work with. I was leasing a car for the first time instead of buying one and he was thorough and patient with guiding me through the process and making me comfortable with my choice. I was not there for service; I was there to lease a new car. Therefore , the rest of this page of the evaluation is meaningless.

Hello everyone, I am writing this Testimony because I'm... - lisa

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POOR BUSINESS - Unhappy

Purchased car in Oct 2015. Nothing but problems. They have had it over 12 days and that was for 2 visits. and ALL the problems still not fixed. Won't make a trade for my car that they are selling as PRISTINE CONDITION and 3 years older. Pretty poor!! They said they put too much into their lemon to do that! They fixed an axel a bent wheel, keep balancing it and I still get vertigo from the shake. They said I hit a pot hole !! They were decent and accommodating until they got tired of me and their repairs. Now they are very rude to me. Ya its my fault I bought a lemon. They gave me a clean fax too. Thats what really stinks. The car definitely has issues that were never disclosed. !!!!! Don't go there!!