26 Massachusetts Buick Dealers

Scott met us outside and was very helpful as we were - ckayakne

Scott met us outside and was very helpful as we were looking for a used Yukon that we had done a search for. He was able to find it in no time and let us try it out. He went over every little detail of the vehicle and we did sign the P$S that day. He actually delivered it to the following week after it was detailed. There was no pressure to purchase if we felt it wasn't what we were looking for.

Easiest car buying experience I've ever had, unexpected - kcgarvin24

Easiest car buying experience I've ever had, unexpected pleasure. No nonsense, easy transaction. Highly recommend.

Great service. - Cheryl

Great service. Karen and Loring always provide the best care of my vehicle and are a pleasure to deal with.

I ordered an AT4X truck from Central Buick GMC last - Howard Heppelmann

I ordered an AT4X truck from Central Buick GMC last December with virtually every option available included in the build. The staff at Central Buick GMC was very knowledgeable, helpful and patient during that process. I expected to receive the truck within 2 months and ultimately it took 7 months for GMC to build it. The frustrating part of that experience (and I hold Mary Barra, CEO of General Motors accountable) is that GM couldn’t provide information to Central Buick GMC regarding what was holding the build up. I almost cancelled the order at 6 months due to lack of ANY feedback. I suspect the issue was a supply shortage of one or two items in the build, which I likely would have removed had I been given proper insight. The good thing was Central Buick GMC was willing to refund my deposit so I felt they were doing the right thing. I do remain curious how many sales GM loses due to this broken process - my understanding is that GM makes most of its profit on trucks and especially, high end trucks. Now, with my GM rant out of the way, I would say the interaction, responsiveness and friendliness of the staff at Central Buick GMC was positive and most likely played a large role in my decision to “stay in the game” even while GM would not provide any feedback. In the end, I took delivery of the truck two weeks ago and love it! Although must say, the amount of technology it has, and learning how to use it to its full potential, is both amazing and daunting!

Our sales person Tom, was able to show me vehicles - Judes4us

Our sales person Tom, was able to show me vehicles according to my requirements. Tom was full of knowledge on each vehicle I looked at.

Great place to bring your vehicle for repairs, honest - Shjh10

Great place to bring your vehicle for repairs, honest work and very helpful employees, nice waiting area, they even show me the new 2025 terrain while I was waiting.

Great quick experience. - rwkhvac

Great quick experience. Would definitely go back if they weren’t closing down the store

Jen was awesome to work with finance and managers are - kpsmith859

Jen was awesome to work with finance and managers are awesome. Thank you. I will be back

I have bought two previous vehicles with Diamond Auto - bettymott144

I have bought two previous vehicles with Diamond Auto Group and always had good experiences. This time it was no different. They listen to what you want as far as the price, the terms you want and vehicle you are interested in purchasing. It was nice that there wasn't pressure to buy that very day. I do not like pushy salespersons. I always received a quick response to all the emails I sent. Show room and service areas were very neat and clean. The salesmen, managers, service people and office people are all very attentive and nice to you. Thank you for a good experience in buying a vehicle. Betty

I had an outstanding experience at Bob Pion GMC in - ThomSudbury

I had an outstanding experience at Bob Pion GMC in Chicopee! Kyle, my salesperson, made the entire process smooth and stress-free. He catered to everything I needed, ensuring the deal and delivery were completed quickly and efficiently. Sarah in finance was equally fantastic, guiding me through the paperwork seamlessly and ensuring all my questions were answered. I got a great price for my trade-in and an amazing deal on my new 2023 Hummer 3X! The team truly went above and beyond to make this transaction a breeze. If you’re looking for a dealership that values your time, offers competitive prices, and provides exceptional service, I highly recommend Bob Pion GMC. Ask for Kyle and Sarah—they’ll take great care of you!

Smooth and easy purchase. Shaun and Gary guided... - Digdaman59

Smooth and easy purchase. Shaun and Gary guided menthrough the entire process. Truck was just as I promised. I would recommend shopping at Balise to my friends.

Kendell was very professional and contacted me as soon as - JD

Kendell was very professional and contacted me as soon as the part(s) were available and ready for service/installation.

Friendly and efficient, was a good experience overall , - sepaintinc

Friendly and efficient, was a good experience overall , works definitely purchase there again, very satisfied

Don Sudbay is the best Chevy service I have ever - Tayles77

Don Sudbay is the best Chevy service I have ever received, Simply the best. Heads above Herb Chambers who I dealt with for years, I found out the Service manager doesn’t even know what he is talking about. My son told me about Sudbay and they fixed my problem in 2 seconds, Chambers had no idea how to fix it, awful.

Horrible - Jetp

Sold me a car.....then sold it to someone else while I was at bank and driving there to sign the papers. Obviously was able to get more money from someone else. Utterly disgusting business practices.

Great Service, unexpected surprise - foodie42

I was really surprised at the excellent attention that was demonstrated by Rob Wayburn & Andrew. I wanted a preowned car within a certain price range. My first experience was with Robert several months prior, unfortunately I was unable to find anything at the dealership. Robert took my information and promised to notify me if anything comes in. At this point I was use to this being the last time I'll ever hear from a sales person. Pre-owned cars are a hit or miss issue as it is. To my great surprise, Robert called several months later with a potential car that will meet what I was looking for. SEVERAL MONTHS ! Rob, was attentive and kind, I actually ended up purchasing not the car Rob called about ( it did meet my needs ), but, a slightly more expensive car. I couldn't be more please with my experience as well as the car. I was treated very fairly & respectively. I has some minor issues that I wanted repaired or replaced. I went to Rob, he walked me to the service department & introduced me to Rich in the service department to make sure I knew who to go to. Rich was also friendly & very patient as I tried to explain my issues. Not a problem well take care of it. Even though this is not a GM product, I will continue to have my car serviced at this dealership. I just can't tell you how great my experience has been with Cape GM, Rob should be commended for his outstanding customer service skills, thus , making this dealership stand out more than others I have experience.

If you're going to buy a vehicle, buy it from Battle GMC - Lavoieindustries

I've been to many dealerships to check out Vehicles price-wise vehicle wise.... and quite frankly you can't beat the great Vehicles here at battles GMC.., and a great salesman Bob Holmes

I bought a Buick Rendezvous from Long. On the whole,... - oppyusa

I bought a Buick Rendezvous from Long. On the whole, the price was fine. The Finance guy was a real xxx. I nearly walked out. He was pissed that I got an Warranty Direct extend warranty. The service bay is clean. To the point that I am not sure anyone works there. The service people are not all that sharp. For almost a year there was an issue with the speed sensor. They replaced everything but the speed sensor. Finally, they planned to tear apart the transmisson. I got in a fight with the service manager. They finally check the speed sensor. They wiring harness on the sensor had cracked apart. I just went to them for body work. They sent me to Brigham and Gill. They wanted $1700. They actual repair was done at Muzi for $700. Long is no better or worse then the rest. The service people are not that sharp. I would buy another car from them but service it elsewhere.

Best Hummer dealer I have had the please to do bussiness... - TV

Best Hummer dealer I have had the please to do bussiness with