12 Massachusetts Audi Dealers

The dealership was thorough,responsible, and customer - mrc

The dealership was thorough,responsible, and customer service oriented. They c provided transportation when the work proved more complicated than anticipated.

Excellent service by a knowledgeable team at Audi of - Dandelay

Excellent service by a knowledgeable team at Audi of Pittsfield. Thanks to Chris, Laura and the rest of the staff.

Selena was extremely helpful. - Henry Octavius Ritter

Selena was extremely helpful. She was knowledgeable, patient and personable. She explained and answered all our questions well. Her follow-up the next day was on point. Unfortunately, we were able to purchase the same Certified Pre-owned model and year Q5, with half the mileage at another Audi dealership for a much lower price. Selena gave us everything we asked for. The car was to our liking with exception to the film covering on the car and that it was about $2000 above our price range. Our new vehicle is not perfect but it came with a significant cost savings. We are sorry we had to walk away from Selena's excellent offer and customer service but we do plan to return to Audi Shrewsbury for or Q5's maintenance.

Efficient and convenient and courteous. - jackiearm

Efficient and convenient and courteous. Raymond has been a great contact. Car washes are a pleasant feature after service is done.

My overall experience was exceptionally pleasant. - Elzey

My overall experience was exceptionally pleasant. My sales person Jorge Paiola was very knowledgeable and helpful. Jorge had great follow up about the registration and inspection as well as being interested in my experience with the dealership. He was great The Business Manager Su Dong was equally impressive. Again very knowledgeable, she laid out all my options and we walked through them in a non pushy way. She made suggestions and answered any question I had. She was outstanding. I had my 21 year old daughter with me and even though she sat in the lobby on her phone both Jorge and Su went to talk to her at different points of the visit. Those two exemplify the values of a family owned business and I will come back because of them when my wife needs a vehicle.

Perfect service, fast and efficient, scheduling was easy - penny15

Perfect service, fast and efficient, scheduling was easy and there were good snacks. Everyone was pleasant and informed.

I recently had the pleasure of purchasing my new Audi - Mindyjendrick

I recently had the pleasure of purchasing my new Audi from Audi Peabody and I couldn't be more impressed with the entire experience! From the moment I walked in, the team was welcoming, professional, and incredibly knowledgeable. The showroom was immaculate, and the selection of vehicles was top-notch. The sales team took the time to understand my needs and preferences, and they guided me through the entire process with patience and expertise. I never felt rushed, and they were transparent with every detail. They even took the time to walk me through all the features of my new Audi, ensuring I felt confident and excited about my purchase. I highly recommend Audi Peabody to anyone looking for an exceptional car-buying experience. If you're in the market for a luxury vehicle, this is the place to go! The level of service, attention to detail, and commitment to customer satisfaction are truly unparalleled. 5 stars all the way!

Worked with Dimetry Vieux to trade in our Honda CRV for - barhixn

Worked with Dimetry Vieux to trade in our Honda CRV for an Audi.Q5. We were original looking for a used one but, he worked on get us a great del on a new Q5. Dimetry was very was very helpful and professional. Would recommend him and Audi Norwell to anyone interested in buying a Audi,

My service consultant was Mikylah and she is amazing to - Tami H

My service consultant was Mikylah and she is amazing to work with. She keeps me updated and always follows up. I highly recommend.

Return Customer...with a Smile! - Greg&Nadine

We recently purchased our second Audi from Fathers & Sons (Audi of West Springfield). Another great buying experience and great price! We returned based on our prior buying experience and exceptional service over the nearly 8 years we owned our prior Q5. Both Vinnie and "Z" were great on the sales side and Steve the Service Manager is excellent. My wife and I have always felt that buying a car is also buying the ongoing relationship with the dealership as long as you own the car and we've never been disappointed. Not to mention the car is amazing, there is nothing like driving an Audi! Keep up the great work Fathers & Sons!

Great dealership to work with. - J&M

Great dealership to work with. Sal delivered on everything he said. Doug was a great help in financing. Both men were very kind and easy to work with.