I bought a 2018 Tesla model three back in October from - Kelley.chichester
I bought a 2018 Tesla model three back in October from the Temple Hills location. This was the first vehicle that I have purchased, so I was very excited that I was given the opportunity to do so however, I wish I would have read the review’s for this dealership before purchasing the vehicle or getting into business with these incompetent group of people. From day one all they sold was false hopes and promises. Starting with the down payment. I was told I would only have to pay a minimum down payment of $500. After the paperwork was processed. I was told that I needed to pay an additional $700. I was not in full agreement specifically based on my credit and what was told prior to me signing any paperwork/financing. I paid the $500 on the spot. It took the dealership almost 6 hours to process the paperwork. I was also informed about the $4000 tax credit that I would receive due to purchasing an electric vehicle. We drove the car off the lot and immediately things started to happen that we were not aware of, including the 12 volt battery needing to be replaced immediately which actually hindered multiple features on the vehicle from being able to be used. The alignment on the vehicle was also off which made the car squeak when going slow or making any turns. These are both items that we brought to the dealerships attention immediately. After numerous phone calls and pop-up visits. We were given the cold shoulder as if we were being a burden to their establishment. Just like all of the other reviews that I’ve recently read. These imaginary people were being introduced as the problem solvers and we quickly concluded that they did not even exist. The manager who I’m pretty sure is a Coke head, was the worst person that we could’ve dealt with at that dealership. He kept saying that the 12V battery for the Tesla was on backorder. I contacted Tesla myself and they confirmed that there was no order placed. Nor was those batteries on back order. We ended up getting the battery replaced and the dealership had to refund us, but the price was only $115 so I’m not really sure why they took so long to get this taken care of. But it didn’t end there. They later tried to charge my card $700 which we all know is illegal to do so without someone’s permission. Again, another red flag. I got a phone call a month later stating that the vehicle needed to be Reinspected in order to get The tags. This presented yet another red flag because how did you sell us a vehicle that was not properly inspected. We ended up taking the vehicle back to the dealership so they can do their own in-house inspection. They told me that once the car was inspected, they would give us our tags that did not happen. A week later we went to pick up the tags and was told that they would not give us the tag because we did not pay the $700. At this point I had concluded that this place is not only unprofessional, but they are running neck and neck with some high key scammers. I am part to blame because I did not do my research or due diligence prior to getting into business with them, but it is no way that they should be running a business like this scamming people out of their money, making false promises, not rectifying the issues that are presented, and selling cars that are faulty. To date there is no one working at that dealership, who is able to assist you or point you in the right direction of someone who can handle your issues because they are all scamming people out of their time and their money. Luckily for me, I was able to get my tags and title without going thru Amko. The squeaking still exist, but I have made the decision to cut all ties with them and get it fixed myself. If anyone takes the time out to read this lengthy review, I hope you stay clear of this dealership and there unethical practices.
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