869 Maryland Mazda/1000 Service Centers

I visited the dealership to identify the parts necessary - brj1215

I visited the dealership to identify the parts necessary to install a bike rack on my new Hyundai vehicle. Shawn provided excellent service - he identified what I needed and we discussed alternatives. In my experience, it is rare that you go anywhere and get excellent service, but that's exactly what I got from Shawn and the team at Ideal Hyundai.

Technicians are experts with the code and know how to fix... - Godiswithme

Technicians are experts with the code and know how to fix the problem. Thanks to all who took care of my car and me today.I am grateful!

Great service see Andy Yankanich for the best help he was - Ashh315

Great service see Andy Yankanich for the best help he was very helpful and professional

This dealership has phenomenal service staff. - mvanmeter1

This dealership has phenomenal service staff. They are knowledgable, professional and friendly. They sincerely care about the customer.

Pleasure experience with both buying the car and post - iurii.mykhailenko

Pleasure experience with both buying the car and post query. Staff is very organized and professional. I highly appreciate quick response for personal question/matter what actually a direct dealer responsibility was not but have been addressed promptly.

Jacob in the Service Department fixed all 3 problems in - kathleenforeilly

Jacob in the Service Department fixed all 3 problems in less than 5 minutes, none of which the folks at KIA at the 800# could fathom let alone fix. I salute Jacob most for getting my side view mirror safety features back. Kathleen O'Reilly

I bought a used 2019 Tiguan (not from King VW) that was... - SSMD13

I bought a used 2019 Tiguan (not from King VW) that was still under warranty. Beginning in May, the A/C started to blow warm air. We took it first to Ourisman VW. They serviced it with no improvement and provided only average customer service. Being dissatisfied, we tried King VW and we feel lucky to have found them. If I were to create an ideal service department, I would use King VW as the model. The shop is the biggest, cleanest shop that I have ever seen. And they provide AMAZING customer service. Kevin Fluke was my service advisor and he is professional, helpful, and patient. The car's A/C problem was not routine. It required 3 separate appointments to repair it. When I arrived for the 3rd appointment, they put me into a loaner car and told me that they would not return my car to me until they were convinced it was repaired. It took 3 weeks and a visit from a special technician from VW headquarters to repair it. Along every step of the way, Kevin explained the process with great detail. The week we got the car back, the temps were in the high 90s and the A/C was pumping out such cold air. I would buy another VW simply to have access to this ideal service department.

Len Stoler is always wonderful to work with and they take - IRELAND0921

Len Stoler is always wonderful to work with and they take care of their customers

Brandon helped me find a service employee when the - Hlrlaw6

Brandon helped me find a service employee when the scheduled employee was unavailable. He was on top of things

I brought my 2010 Chevrolet Silverado 2500HD with - cook82981

I brought my 2010 Chevrolet Silverado 2500HD with approximately 145,000 miles on it in for transmission service and couldn't be more pleased and satisfied with the service at Lexington Park Chevrolet. Kenny, the Service Manager, as well as the service technician were very helpful in recommending the correct type of service that was required. Accomplishing the task included complete transmission and cooler system flush and filter replacement. All work was completed in about 3 hours and at a very reasonable and affordable price. I can definitely say without reservation that having this service done at a dealership that has the right equipment and people with the right training and experience was the best choice. I highly recommend the professionals at Lexington Park Chevrolet!

Stan is fantastic! - glen.geelhaar

Stan is fantastic! He will go the extra mile to find the new car that you have been searching for today!

Recently had regular scheduled maintenance completed on - Cfm

Recently had regular scheduled maintenance completed on my car. The routine service was completed in a timely manner while I waited. My service associate, James Washington, was pleasant and professional. Awesome service! Thanks.

Medric Mills was very helpful , Personable & proficient &... - Ernibrose1

Medric Mills was very helpful , Personable & proficient & friendly. He took the time to listen to my concerns & tried to remedy the problem. Excellent at his job.

Cristian Martínez was a kind young man who attend us... - Norma

Cristian Martínez was a kind young man who attend us perfectly he help us in ever area and problems we had he is nice 👍 and helpful

AS always, my experience was great. Janae was awesome and... - swheeler628

AS always, my experience was great. Janae was awesome and very knowledgeable. She kept me informed regarding the service of my vehicle and explained the few small things that the technicians found while performing my oil change and inspecting my vehicle. I am very grateful to have such a wonderful team of people available to ensure my vehicle is running in tip top condition.

Great Customer Service - Alex

Great service on my vehicle. Worked with Brittnee Fowler. Very professional. Kept me informed of progress during service. Will definitely call her again. Great job Ms. Fowler.

MIKE Weatherman did a great job fixing our 2020 Escape - Pagebh

MIKE Weatherman did a great job fixing our 2020 Escape this morning. Thanks so much!

The online scheduling is great. The staff is very... - kjf

The online scheduling is great. The staff is very friendly and keep you informed throughout your service appointment. The paperwork is easy to follow as well.

Since I purchased my CX3, all of my service appointments - bbb513

Since I purchased my CX3, all of my service appointments have been easy to schedule. Once I just stopped by with a concern and they had a technician look at what I was worried about. There was no problem and no charge from them. The work is always completed in a timely fashion, and any questions on my part are addressed. They always discuss any concerns about my vehicle, and even make a video of their inspections. Wow!

Definitely above and beyond great service! - gsc

Definitely above and beyond great service!! from the time we bought the car to the time of having the car serviced, from the service personnel to the sales managers, Walter and Rubin, prompt and reliable service all the way around, I am so grateful, even though the dealership is a bit far, I will keep going back, and highly recommended to anyone who wants a good buying and service experience.

I started to take my car here for its service needs about... - iceman007

I started to take my car here for its service needs about three years ago, they do such a nice and honest job that usually after the second year I am always looking for a newer car and I think the resean I have held on this long is because the civic i purchased from Rosenthal Mazda just runs great and I don't have the itch to replace it now.